In order
to improve results Account Strategy for Major Sales is designed to cover the
following areas:
The
Buying Cycle
· The psychological phases of complex,
comparative buying behaviour.
Account
entry strategy – how to find and use the:
· focus of Receptivity
· focus of Dissatisfaction
· focus of Power.
Buying
criteria
· Principles of competitive advantage –
macro and micro, hard and soft differentiators.
· Decision guidelines – how customers
evaluate competitive offerings.
· How to influence decision guidelines in
your favour.
Customer
concerns about risk
· Why sales stall close to the decision.
· Why selling skills don't help.
· How to resolve concerns to your advantage.
Implementation
· The 'motivation dip' and why it happens.
· Strategies to avoid motivation dip.
Account
development
· Pro-active strategies to maintain your
dominant position and handle competition.
· Building the long-term partnership.
Using Account Strategy Tools will provide
you with:
· Analytical and planning processes to
maximise your success rate in major, complex opportunities. The outcome, more sales opportunities become
sales.
· E-learning that takes you
through the Account Strategy process and helps you use the Account
Strategy Tools effectively.
· The ability to capture
and effectively use the information critical to persuasive selling. This is succinctly presented in the overview
screen.
· Key Player Maps to help you to
identify and influence multiple key decision makers within the sales process,
uncovering and influencing their decision criteria.
· Competitive Analysis screens to allow you to evaluate how, from the prospect’s perspective, you compare to the
competition. More importantly, it allows you to figure out what to do next.
· The Influence Network to provide a
powerful visual tool showing which players have power, influence and
receptiveness, helping you to plan strategies for reaching them and taking them
to the decision point.
· The Guidelines Tool to encourage you to check whether
those players involved in the decision share the same perceptions and the same
decision criteria as each other.
· A Balance Model that quickly
predicts the likelihood of sales success.
· The ability to pull in
information from the SPIN® Selling Tools if these are
enabled.
· An application that runs on
your desktop or integrates with your CRM system or contact manager.
· The ability to share the
information across the team if integrated with your CRM.