Sales for Non-Salespeople Training Course

Sales Skills for Non-Salespeople Training Course

- 1-day programme

Maximise customer loyalty and uncover sales opportunities through your support team

All customer facing employees shape the experience and impression your customers have of your organisation.

This one-day Sales for Non-Salespeople Training Course is designed to provide your people with the knowledge, skills and behaviours they need to make a positive impact on sales and to understand the vital role they play in the customer’s experience.

Find out more about Sales for Non-Salespeople Training Course and how this course can help you and your organisation here.

This Sales for Non-Salespeople Training Course is designed for all customer facing employees, especially those employees who deal with customers but do not work in the field of sales.

This 1-day Sales for Non-Salespeople Training Course is designed to cover a number of topics to enable you to:

• Establish the customer’s needs and match your products/services to those identified
• Recognise loyalty and buying opportunities when they occur and act on them
• Gain and hold the customer’s attention 
• Be comfortable discussing commercial opportunities with customers
• Be more effective in gathering information – understanding needs and wants 
• Ask open questions and engage in active listening – summarise discussions and take effective notes 
• Deal with customer resistance – build an objection bank and develop persuasive responses
• Keep the right people informed – who needs to know what?
• Create a winning customer experience with every customer contact

The cost of this Sales for Non-Salespeople Training Course is £445 + VAT per delegate.

World Class Sales, Leadership, Finance and Personal Development Training Courses

Generating exceptional sales and business performance requires an all embracing approach and the successful integration of systems, processes, tools, recruitment, product knowledge and, of course, sales skills training.

At TACK International we offer the complete package to develop salespeople and advance your business with a wide range of open and in-company sales, leadership and personal development training courses in the UK and worldwide in key sales skills.

Specialised Trainers that will inspire and motivate you

TACK trainers are not only specialists in their field, but they bring every course they deliver to life with enthusiasm, passion, creativity and energy - and without fail your delegates leave any TACK course motivated, inspired and highly charged for success.

TACK International is famous for its best practice and wealth of information - and we hope you'll join the thousands of sales and business professionals and their organisations that have chosen to work with TACK to develop the performance of their teams.

Award winning training that maximises your investment

With courses ranging from one to five days and running regularly across the UK in sales, sales management, marketing, management, finance and personal development, TACK's open courses give you easy access to training and development at a time and place that is convenient to you, your team and your organisation.

The benefits to you include:

• By training one or two people at a time your investment is spread and so your cash flow is improved
• Delegates can be more open and self-critical amongst strangers
• Greater cross-fertilisation of ideas occurs by meeting delegates from different companies and industries and sharing your knowledge and experience
• Departmental work schedules are less likely to be disrupted
• Training can be specific to indivdual development needs
• Nationwide locations are available for most of our open courses

Find out more about TACK International and how their training courses can help you and your organisation here.