Supplier Selection And Management

This course is a 3-day workshop with a mix of discussion and practical work that will provide delegates with the opportunity to practice the skills learned on the course. 

Skills learnt during the workshop:

• How to determine when using externals is a good idea
• How to evaluate and select the right supplier
• How to organise external resources effectively
• How to understand suppliers different pricing models
• How to review a supplier’s contract
• How to identify and manage risks associates with external suppliers
• How to establish and monitor a Service Level Agreement
• How to setup and manage effective supplier relationships

This course is designed for those who want to become more effective in selecting and dealing with 3rd party suppliers of goods or services.

Setting the scene:

• Course introduction
• To insource or outsource – that is the question
• The skills required to engage with 3rd parties 
• Assessment

Supplier selection:

• The Supplier’s Selling Process versus your Buying Process
• The Procurement Lifecycle
• Requests for Information & short-listing suppliers
• Establishing selection criteria
• Producing an Invitation to Tender
• Evaluating supplier’s proposals
• Understanding suppliers different pricing models
• Using a Decision Matrix
• Cost Benefit Analysis of services offered
• Contractual review
• Action Planning – Implementing effective supplier selection at work
• Supplier Selection Case Study

Negotiating with suppliers:

• Preparing to negotiate
• Negotiating tactics
• Managing the Triangle of Balance
• Action Planning – Implementing more effective supplier negotiations
• Negotiating Case Study

Risk assessment & management:

• Situation appraisal
• Assessing probability of risk
• Impact analysis in business terms
• Risk response categories
• Developing & maintaining risk management plans
• Establishing appropriate action ownership & follow-up
• Action Planning – Implementing Risk Management back at work
• Risk Management Case Study

Service level agreements:

• What are Service Level Requirements and what is their purpose?
• What are Service Level Capabilities and what is their purpose?
• What are Service Level Agreements and what is their purpose?
• Contents of a Service Level Agreement
• Reporting and reviewing against Service Level Agreements
• Workshop – Creating a Service Level Agreement Template
• Action Planning – Implementing Service Level Agreements back at work
• Service Level Agreement Case Study

Establishing supplier relations:

• Mapping the supplier relationshi
• Establishing and managing communication channel
• Selecting the right supplier relationship approac
• Recognising an effective relationshi
• Change control
• Management of chang
• Dealing with difficult supplier situations
• Supplier Management Case Stud

Summary & conclusion:

• Key learning point
• Action planning

1100GBP + VAT and expenses per training day which includes tailoring the course to each client's specific industry and training needs.

Changescape - helping businesses run better

Changescape is a High Performance Consulting company, founded by Gary Homes, following an 11 year career at Cap Gemini, Europe’s largest IT Services and Consulting firm.

At Changescape we deliver innovative business consultancy, world class project management expertise & resources and real-world business training and development solutions, through a base of associate consultants, who like Gary Homes, have an extensive background of working in and with major consulting firms.

Through any one of our tailormade courses we offer you the broad based expertise and in-depth knowledge that is normally associated with one of the “Big 5” together with a level of personal service and true value for money, rarely experienced in such rarefied surroundings.  

Changescape's Training and development

We appreciate how important it is that your people have the current, real-world skills and expertise to make the right decisions and perform effectively in the face of ever increasing commercial pressure and constant cultural and technical change.

By providing you with the tools to improve your knowledge and confidence, we help bring about positive and profound behavioural transformation in your people now, creating an ever-growing talent bank for your business, to help deliver success in the future.

Bespoke Tailormade training courses

From the consultancy we undertake to identify the development needs of your people, to the courses we write and deliver ourselves, everything is tailored to your specific organisation and your requirements.

We actively encourage you to include topical real life, organisational scenarios and case studies, so that we can deal with real issues, relevant to your work situation, in the supportive environment of the training room which will empower you and your colleagues to make a real difference upon return to the work place.

We offer training and development courses in the following areas:

• Training Consultancy
• Business and Personal Development Skills
• IT Professional Skills
• Delivery Options
• Games and Simulations
• Executive Coaching

If the exact course you're looking for isn't listed here, just » request further information and we can discuss how to meet your needs.

Request further information to discuss how to meet your training needs.