World Class Supply Chain Management

Customers want you to deliver on time in full at lowest possible cost and to the highest possible quality.

Nothing is more important than making a delivery promise to a customer and then keeping it. If you cannot keep that promise, it is vital to let your customers know in good time. Even better is the ability to anticipate customers requirements, so that when they place an order, you are ready.

Delos' World Class Supply Chain Management course shows how to ensure that the right tools, techniques and processes are employed to support meeting 98% of all customer request dates and 100% of all promise dates to the right quality and at lowest possible cost.

Fundamental to a top supply chain, is to have good planning and control systems in place to ensure that you know exactly what to buy and when to buy it. That means excellent Demand Management, Master Scheduling and Capacity Planning.

A supply chain of world class standards also means applying lean tools and techniques to reduce lead times, reduce batch sizes and eliminate non-value adding techniques.

Effective vendor management requires a strategic approach to selecting suppliers, a valid schedule so that they can deliver on time in full to you and effective Performance Measurement.

Where you offer huge variety to customers but want to minimise inventory you need tools and techniques that support configuration to order.

Finally you need Integrated Enterprise Leadership to give you one set of numbers. This workshop covers all of this to save our clients time and money. It is an excellent return on investment.

Get more information about Delos' » Supply Chain Management courses.

World Class Supply Chain Management is designed for those involved in managing the response to the customer - Sales and Marketing, Supply Chain, Master Scheduling, Customer Services, Operations, Manufacturing, Purchasing and Finance.

Get more information about Delos' » Supply Chain Management courses.

• Introduction to World Class Supply Chain Management
• Sales Forecasting & Demand Management
• Master Scheduling and MRP/CRP
• Effective Vendor Management
• Use of Lean tools and techniques
• Link to Integrated Enterprise Leadership

What your company will gain

By sending employees on Delos' World Class Supply Chain Managmenet, your company will gain increased sales through customer retention and improved competitiveness in the market place. This will be achieved through lower levels of inventory and lower costs. Costs of fire-fighting and expediting will be reduced and hence profits and cash flow will improve. For some companies a World Class Supply chain has meant survival.

What the delegate will learn

Delegates will learn what makes a supply chain ‘World Class’. They will learn how to Master Schedule. They will learn how to use Lean tools to good effect. They will learn how to use different planning techniques to minimize inventory and costs whilst maximizing customer service. They will also understand their role in making the company more effective in delivering customers what they want and when they want it.

Get information about Delos' Get more information about Delos' » Supply Chain Management courses.

Delos' World Class Supply Chain Management course has an early bird special: places booked earlier than 4 weeks in advance are priced at £1395 - a £100 saving off the £1495 list price.

Delos - business training for manufacturing & supply chain management firms.

Delos' expertise is to bring knowledge, enthusiasm and experience to bear on clients' business issues, and work with them in order to make them more competitive, and better able to survive through a pursuit of excellence.

The Delos Model is at the heart of everything Delos does and involves long-lasting changes of  habits and mindsets.

In today’s global competitive environment change is constant, and increasing at a faster pace. It is fuelled by increasing customer expectations. Where a business thought that it had a unique product edge, their products rapidly become generic and customer demands more intensive.

Businesses that have the best supply chains - in the widest sense - will survive. This means that the business needs good robust processes, integrated Enterprise Resource planning systems and software, and a culture that believes teams work better than individuals, and people are genuinely a knowledgeable asset, rather than a Profit and Loss liability. These simple and common sense ideas, however, provide challenges to most clients - big, medium size or small. 

In the search for this survival and growth, companies feel that they need to look at their business in a different way. As they look for the elusive competitive edge, clients are bombarded with "the latest thing". Hence literature is littered with Lean, Agile, Six Sigma, ERP, ERP II, Business Excellence, EFQM SOP and so on. There are dozens of gurus out there longing to make this all sound complicated.

The Delos approach is different. Delos brings intensely practical knowledge and experience to enable clients' own people quickly to understand how to apply these simple ideas and implement their changes. The ideas are often very simple.

Delos knows how to make changes happen, and do! Find out more here about how Delos can help you here.