Course participants reviews for Courtney Associates (Global)

Average rating 5


Liv S, Head of Production & Account Management

This course was very engaging with a good balance of listening and interactive activities. I learnt a lot and have a lot to think over and implement.

Tricia N, Account Manager, Advanced Global Health

Excellent and enjoyable day. Lots of good practical viewpoints to improve presenting techniques, highly recommended.

Alex F, Managing Director, Advanced Global Health

Great personable atmosphere from the minute I was greeted at the front door – Tom has so much experience and knowledge and creates a comfortable encouraging learning experience.

Harriett W, Sales Executive, Advanced Global Health

Tom was fantastic. He carefully listened to all my requirements and really helped me to feel comfortable and relaxed. Overall I have left the course feeling more confident about presenting. I will be practising all the techniques I have learned and keeping in touch with Tom on a regular basis. Sutherland Law Practice.

Charlotte B, Senior Account Manager

Tom is a great presenter. It is a pleasure to listen to someone who has clearly mastered his craft. An excellent course that I would highly recommend.

Danielle W, Graphic Design

Excellent course delivery with lots of participation. I would recommend this course to others.

Katherine R -Office Manager

A very well organized and information course which encourages everyone to think through personal experiences and how you can make improvements. Lots of relatable examples were given to aid understanding of content. Tom has an engaging and fun personality to keep you tuned in throughout the course.

Toni H - Patient Liaison

A very good course and the trainer covered information that was useful and introduced new things and reminded me of a lot of things too. I would recommend.

Amy - Patient Liaison

Tom was fantastic. He really made me think of alternative ways to deal with people in the workplace. A very interactive and engaging session.

Shinoj K - Manufacturing Engineer

A great training course to attend for a new manager!

Peter M – Director

Really useful and informative course trainer. The course trainer was really helpful and listened to what we had to say and wanted to learn about. The course went a lot better than I expected!

S Walker - Safety Manager

Super course, well balanced and delivered by a very personable and knowledgeable trainer in Tom.

Helen G – Manager

Tom, the trainer, really engaged the group- very natural delivering the information, and because of this the day went quickly and was fun!

Debbie W - Audit Manager

The information given on this course was excellent and it kept my interest throughout the entire day.

Alison S, Executive Assistant

The course was structured well and easy to follow. I was very engaged as the information provided was easy to understand and follow.

Fatou S, Finance & Administration Officer

This course was developed very professionally. Tom the trainer is a very likeable person who knows his stuff and he brought his personal experiences into the training which made it excellent.

Julie B, Personal Assistant

This course provided valuable information for me to take away. It made me become a manager less daunting. Tom the trainer was very enthusiastic and very knowledgeable. An excellent course to go on!

Natalie D, Quality & Compliance Support Admin

Thank you very much! The training was very interesting and informative.

Natasha C, Team Co-ordinator

Very useful, very personalised, extremely well presented and easy to understand, thank you!

Nackeisha B, Receptionist

Perfectly pitched and delivered course it was exactly what was expected. I would definitely recommend this course.

Karen F, Regional Membership Executive, Chartered Insurance Initiative
Annette Sandford, PA, NHS Wales

Alan was fantastic to work with and I thoroughly enjoyed a very informative day.

Zoe S, Sales Executive

Fantastic! Really enjoyed the session and have a lot to think about. The course was interactive and friendly, and I would definitely book another course with Courtney Associates.

Adam E, Sales Business Development

Toms training style is great, and I always feel inspired after his courses, Thanks Tom!

Matthew A, Junior Business Development

Tom has an infectious nature and instantly has your attention. I found the course very interesting and helpful and would highly recommend.

Jemma H, Media Sales Consultant, Red Snapper Media Ltd

Very enthusiastic, encouraging, engaging course trainer. A lot of the course material may seem obvious but you are forced to redefine and reconsider communication in a whole new way. The power is already in you. You just need to know how to harness and release it.

Jane G, Operations Administrator

Really fun, collaborative, enjoyable. The trainer was engaging, knowledgeable and fun.

Karen V -P.L.O

Tom has an infectious nature and instantly has your attention. I found the course very interesting and helpful and would highly recommend.

Craig J -Technical Supervisor

This course met my work needs, was accessible, and had lots of useful tools to take away.

Ross O - M.D

Great course, very useful- looking forwar to applying what I’ve learnt. Would recommend to others I work with! Thank you!

Daniela Q - Lead Marketing Associate

Lots of info on this course, very interactive and easy to understand. Excellent!

Jane G – Operations Administrator

Tom, the course trainer, was a good motivator and he presented this course very well and kept me interested. I would recommend this course to others.

Sophie H, Marketing/PA to MD

This course provided a clear description of people’s behaviours and how to read and respond to them. Very useful tools to take away and use immediately in my workplace. It was excellent.

Laura A, National Marketing Manager
Amy H, Marketing Manager

An engaging and thought-provoking course that had easy take-away concepts. The behavioural profile reports were a really good way of developing concepts too.

Katy S, Purchasing Assistant

This course went at a good pace that kept the whole of the group interested! Excellent overall!

David J, Parts Co-ordinator

This course was very much ‘to the point’ and interesting. The trainer was easy to talk to and gave clear instruction. The disc that we got to keep was an additional bonus and useful to share.

Claire M

The trainer, is very knowledgeable with a variety of experience relevant to this course and presents the material in a way that is easy to understand and which made the two days very enjoyable.

Maurice A

Course and trainer were excellent, I learnt a lot I could apply in my job role!

Kerry H, Training Administrator

Amazing course!! I would recommend this to all managers no matter their level of experience!

Lauren H, Trainer

Thank you for a very informative course. I thoroughly enjoyed the course and came away from it with a great understanding in Project Management, and I’m looking forward to putting into practice what I have learned.

Charlotte F, Lab Technician

The course trainer was clearly well experienced and knowledgeable and communicated clearly throughout. This course was excellent.

Lyndon C – Project Manager

This is amongst the best training I have ever received as it is so relevant. The course trainer was excellent- incredibly capable, skilled and knowledgeable. Every participant on the course grew in skill and confidence. I would definitely recommend this course to others.

Lucy Q - Customer Contact Advisor.

The trainer made the course very interesting and enjoyable and was also very encouraging and supportive. The course was very informative, and the objectives were met and very clear.

Emma Y - Training Co-ordinator

The course trainers were very approachable and made the learning fun and relaxed and they really boosted my confidence. The course was very informative and thought provoking and I would definitely book on another course and recommend this course to others.

Ayaz H-Training Co-Ordinator

I really enjoyed the course and it has given me the confidence to present. The way the trainers came across was amazing, they had an excellent understanding of training. Thank you for making this course so enjoyable! Ayaz H-Training Co-Ordinator

Maurice A.

Fantastic training course. Excellent personal development. Great trainer with years of experience.

Kevin Hutchinson

A very interesting course with lots of helpful information & advice. Tom from Courtney Associates was very good at presenting & running this course & I would recommend this course to others to attend. As well as being a serious course there was also plenty of laughs involved.

Kaio G, Creative Director

Barry is excellent and has made me a more confident sales person. I will be using my new knowledge at work.

Fiona D, Global Opps Co-ordinator

Tom was fantastic. He really made me think of alternative ways to deal with people in the workplace. A very interactive and engaging session.

Kimmy Y, Sofware Developer, Krescendo Ltd

This is not your everyday generic course. It was tailored to our company and needs which helps you to understand how you can translate this information into practice. An excellent course that I would highly recommend.

Laura G, Exams Officer/PA

An excellent introduction to management. Good pace and examples.

Rigel S, Team Leader

A very informative and day. I really liked the way it was delivered which was very engaging. I feel like I learned a lot in one day. Excellent course.

Ian R, Store/Retail Manager

Brilliant course that left no stone uncovered and was tailored to my role. I learnt lots and look forward to implementing it. I would definitely recommend this course.

Michelle N – Sales Negotiator, The Property Hive

Thank you so much for a very informative course. I thoroughly enjoyed the course and came away from it with a great understanding in Project Management and I am looking forward to putting into practice what I have learned.

Shannon M, Head of Mofilm

Tom was a very personable person who relates the course to your personnal needs. Very inviting and engaging, I have learned a lot.

Michelle N, Sales Negotiator

A really good course, I left with a much better understanding of training and learining as a whole. Really happy with my development.

Victoria D, Senior Producer

Alan was a brilliant trainer. He was very knowledgeable and there was good group participation.

Danielle H, Senior Accounts

Val had a great energy and knowledge. Lots of great examples to make the course relatable. Brilliant interaction between delegate and trainer. Great session!

Jess H, HR Assistant

The Trainer, Val was very knowledgeable and professional. She was well prepared and we learned at a steady pace that suited all.

Jane N – Business Senior Manager

Barry is a very good tutor and easy to get on with. He was very understanding and could change and adapt the course to suuit our needs. Would highly recommend.

Mark W

Excellent Trainer - Really helpful and he tailored the course to my questions and needs. I would definitely recommend this course.

Andrew N – Company Secretary

The Course Trainer was excellent, very helpful and explained everything clearly. The course was interesting, I have learned a lot about my style of negotiating and how to improve.

Mary S - Spa Manager

I feel like I learnt some amazing strategies, tips and concepts from Barry. He was awesome. He delivered the course in a really friendly, relaxed manner. He never once made me feel stupid for not knowing things and was incredibly encouraging. I really enjoyed the day.

Felicity J, Marketing Director, Comvergent

I feel much more confident and positive about navigating my new role. Tom was great, really charismatic & responsive to our points/specific anecdotes. Excellent course.

Fiona P - Group HR Manager

I really enjoyed Tom's course, it was super informative and well structured. There was a good level of interacting and Im leaving feeling empowered and excited to put my learnings into practice in the office.

Humaira N - Management Accountant

An excellent, enthusiastic and engaging day with Tom. Really useful and I will definitely use your company again. Thank you so much.

Leanne W - Compliance Lead

Everything was perfect, I just want to say a massive thank you to everyone at Courtney Associates, the course was brilliant. Can you also please send my thank you to Tom, I cannot thank him enough for everything over the two days. I would highly recommend this course.

Rebecca C - Tax Advisory Lead

Julie was a great teacher she has so much knowledge she downloads to students in a fun educative way. I have definitely learnt from this course and will be able to apply the knowledge gained in my role.

Joe A - Personal Tax Compliance Lead

Tom has some great real life experience to share with the participants. He tailored the course to meet our needs for the day. Really enjoyed it and have learnt a lot from it. I would recommend this course.

John Williams, Head of Photography, Fourwalls

Fantastic training course. Excellent for personal development. Great trainer with years of experience.

Georgina L - Lead Accountant

The objectives and aim were met completely and more. We discussed situations/training sessions unique to us and given suggestions/examples of how to deal with them. The trainer was extremely knowledgeable and helpful, including sharing some presentations they have delivered that I may be able to use in the future.

Abbey S -Sales Team Leader

Tom was a breath of fresh air, I thoroughly enjoyed his realistic approach to the topics at hand, his energetic presentation skills and how he engaged the group. It was great how the course was tailored to everyone's individual needs. You both have a great training business and I am so happy I found your course. I would definitely recommend C...

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Sameer I - Assistant Management Accountant

Julie was very engaging and made sure we all left confident and armed with a selection of best practices. An excellent course that I would recommenc.

Ben T, Logistics Supervisor

A great course. The pace was good using real life experience and stories to back this up. The notes on the slides were excellent too. I very much enjoyed the day.

William I, Operations Manager, JV Energen LLP

An excellent course and day. There was a friendly but professional atmosphere to the course. The trainer was very informative.

Rebekah G, Graphic Designer, Eversheds Sutherland Solicitors

This was a really enjoyable course. The tutor was great, very helpful and knowledgeable. The practical exercises were really useful. The venue was great in terms of location and food.

Rachel S, Business Manager

Everything about this course was great. There is nothing negative that I can say I will take a lot away with me to use when I return to the workplace.

Rebekah M, Graphic Designer, Eversheds Solicitors Sutherland

A brilliant course I really enjoyed it. All content was relevant and individual issues were very well addressed.

Compliance Officer, Dignity Funerals

I really enjoyed everything about this course. It was so informative and there was a really friendly atmosphere. I will take a lot away from the day.

Fleet Risk Analyst, Leaseplan

This course was really enjoyable. I will be implementing new ideas and adapting my style of leadership to improve my team. I really liked that we were all involved in giving our ideas of what we thought about the subject.

William I, Operations Manager

Alan was an amazing trainer and I found great value in the session. I would 100% recommend this course and Alan.

Harmeet S – Eversheds Sutherland

An excellent course that I really enjoyed. Really informative discussions, I learnt a lot. The trainer was very knowledgeable, and the handouts were great and backed up the learning.

Andrew A, Wheat Apprentice, Cargill

Fantastic course, engaging, informative and constructive. There was a lot of learning but a relaxed atmosphere.

Steve A – Retail Trainer – Schuh

This was a very informative course. The presentation was clear, and the course was very interactive. The Trainer is very knowledgeable and supportive.

Steven K – Director

A very interesting course that introduced me to new techniques, that I will be implementing. It was well presented with a good pace of delivery.

Michaela R - Area Rep

Very good course and the trainer covered information that was useful and introduced new things and reminded me of a lot of things to. I would recommend.

Tina M, Sales Executive

Extremely professional and informative information on effective sales techniques. Factual and very motivating.

Angela M, Sales Executive

Great course, really interesting. The trainher was very open minded to use a different approach. I wouid definitely recommned this course to others as it was excellent

Joanna V, Sales Executive

Fantastic day, really interesting and I've learnt a great deal that I can use out on the road. Excellent course!

Mandy D, Sales Manager

Fun, informative, educational and always learning whilst on this course, it was great!

Tina M, Sales Executive

Extremely professional and informative information on effective sales techniques. Factual and very motivating.

Angela M, Sales Executive

Great course, really interesting. The trainher was very open minded to use a different approach. I wouid definitely recommned this course to others as it was excellent

Joanna V, Sales Executive

Fantastic day, really interesting and I've learnt a great deal that I can use out on the road. Excellent course!

Mandy D, Sales Manager

Fun, informative, educational and always learning whilst on this course, it was great!

Mary C, Customer Care Senior

This course was very informative and the pace that it was set at was perfect.

Georgina L, Lead Accountant

Tom, the trainer, really engaged the group- very natural delivering the information, and because of this the day went quickly and was fun!

Joe A, Personal Tax Compliance Lead

The information given on this course was excellent and it kept my interest throughout the entire day.

Rebecca C, Tax Advisory Lead

The course was structured well and easy to follow. I was very engaged as the information provided was easy to understand and follow

Leanne W, Compliance Lead

This course was developed very professionally. Tom the trainer is a very likeable person who knows his stuff and he brought his personal experiences into the training which made it excellent.

Humaira N, Management Accountant

This course provided valuable information for me to take away. It made me becoming a manager less daunting. Tom the trainer was very enthusiastic and very knowledgeable. An excellent course to go on!

Sameer I, Assistant Management Accountant

A great training course to attend for a new manager!!

John M, Project Manager

Excellent course for any new managers, covers a lot of material. It was excellent.

Robert S, Customer Care Senior

I will take away from this course more confidence in my ability to be a manager, I really enjoyed the day, I was very engaged and gained a lot of knowledge.

Mary C, Customer Care Senior

This course was very informative and the pace that it was set at was perfect.

Georgina L, Lead Accountant

Tom, the trainer, really engaged the group- very natural delivering the information, and because of this the day went quickly and was fun!

Joe A, Personal Tax Compliance Lead

The information given on this course was excellent and it kept my interest throughout the entire day.

Rebecca C, Tax Advisory Lead

The course was structured well and easy to follow. I was very engaged as the information provided was easy to understand and follow

Leanne W, Compliance Lead

This course was developed very professionally. Tom the trainer is a very likeable person who knows his stuff and he brought his personal experiences into the training which made it excellent.

Humaira N, Management Accountant

This course provided valuable information for me to take away. It made me becoming a manager less daunting. Tom the trainer was very enthusiastic and very knowledgeable. An excellent course to go on!

Sameer I, Assistant Management Accountant
John M, Project Manager

Excellent course for any new managers, covers a lot of material. It was excellent.

Robert S, Customer Care Senior

I will take away from this course more confidence in my ability to be a manager, I really enjoyed the day, I was very engaged and gained a lot of knowledge.

Chris Christian

“The course on a whole was very informative and also gave in depth explanations on how you can improve in communication with others and how to have more confidence within yourself.” Chris Christian

Andrew Norman

Perfectly pitched and well delivered course which was exactly what I had expected. I would definitely recommend this course. Thanks to the trainer Alan.

Gareth Morgan-Richardson

Relevant course, concise content. The course was well pitched and Val's knowledge shone through.

Stephanie Cawood

An excellent course. I picked up lots of useful tips and tricks. I really benefitted from today and the course trainer, Val was lovely. I would recommend this course.

Angela Mayes

This was a good course. The trainer has vast experience in her field. I learnt more than just taking minutes for example I learnt about body language and being assertive.

Abdul Kadir Musq

This is a fantastic organisation, providing participants with the skills and tools to handle the required tasks ahead of them. I would recommend this course to others.

Karen Voice

This course was very much 'to the point' and interesting. The trainer was easy to talk to and gave clear instructions. The disc that we also got to keep was a bonus and useful to share!

Craig Jones

Dave is a very Knowledgeable trainer with a variety of experience relevant to this course and presents the material in a way that is easy to understand. He made the two days very enjoyable.

Peter H, Team Co-Ordinator

Great delivery and expertise, very beneficial! The trainer was engaging and knowledgeable, wish we had had his sooner!!

Peter H, Team Co-Ordinator

Great delivery and expertise, very beneficial! The trainer was engaging and knowledgeable, wish we had had his sooner!!

Keeley N, Team Leader

The trainer was very friendly and knowledgeable7/12/2017

Gareth W, Team Co-Ordinator

Alan the trainer, had a great balance of work and fun and was full of knowledge and very engaging, excellent course!

Cath D, Team Co-Ordinator

A really enjoyable fabulous and engaging trainer, course was excellent!

Annette S, Manager

The trainer had a very dynamic personality and I would definitely book on another course with Courtney Associates.

Keeley N, Team Leader

The trainer was very friendly and knowledgeable7/12/2017

Gareth W, Team Co-Ordinator

Alan the trainer, had a great balance of work and fun and was full of knowledge and very engaging, excellent course!

Cath D, Team Co-Ordinator

A really enjoyable fabulous and engaging trainer, course was excellent!

Annette S, Manager

The trainer had a very dynamic personality and I would definitely book on another course with Courtney Associates.

Laura McArthur,

“Everything went really well on this course, I feel really confident with what I have learnt. Overall the course was excellent and I would definitely book on another course with Courtney Associates.” September 2017

Dace Krauja

“The course content, structure and trainer were all excellent. The information provided was clear and uplifting. I would recommend this course to others.” September 2017

Savita Pindaria

“Val, the trainer, presented this course perfectly. The delivery, setting, handouts , exercises and ideas we shared were invaluable. I found the course extremely helpful and I feel adequately equipped to confidently take minutes in my new role at work.” September 2017

Hannah Holt

The Secrets of Effective Time Management “Very useful course, I learnt a lot of information that I will be able to take back into the work place. Overall the course was excellent.” Hannah Holt, 14th September 2017, Purchaser

Lilith Nagorski

“Dave Laing was an excellent course leader who took a genuine interest in our goals and took the time to map out and achieve the objectives of the course. As there was only a small number of delegates on the course, I felt we got valued attention.” 11th September 2017, Research Manager

Cynthia Umurerwa

“The trainer, Tom Courtney, was excellent and the course was well delivered. I feel I have learnt a lot on the areas I can improve on to be more effective at work. I now feel as if I will be able to take myself out of my comfort zone as I’ve realised now where my potential is.” 19th September, Marketing Admin

Mark Proctor

“Excellent advice, I came away with more understanding of other colleagues personalities and to be aware of the self-talk issues. This course was very good throughout.” September 2017 Quality Manager

Sarah Moorcroft

“Fantastic delivery from the trainer, who gave consideration into real life situations and current issues. There was a great atmosphere on the course, very open and able to discuss real life situations.” October 2017, Project Manager

HANNAH HOLT

“This course was very useful and I learnt a lot of information that I will be able to take back and use at work.” 14th September 2017

SOPHIE WILLIAMS

14TH SEPTEMBER 2017 "The course had an excellent range of information for all needs. It really showed how to cut out distractions and make the most of time. I loved it.”

LILITH NAGORSKI

“David Laing was an excellent course leader who took a genuine interest in our goals and took the time to map and achieve the objectives of this course.”

Roxanne Robinson, Global Head of Client Services

A great course that was really helpful with useful content and interesting info, excellent!

Dominic A, Support Executive

A course that had very good content and lots of interaction. Very funny and enjoyable!! Overall an excellent course that I would recommend others to go on

Jane W, Hall Manager

Great course, excellent trainer, put me at ease, he made me believe that I can achieve anything. I will take a lot away from this course and I look forward to implementing the skills I've gained

David J, Sales Representative

This course was relevant and had many great points that I can now use in my place of work. The course trainer was fun and professional and helped me with my understanding throughout the course.

Roxanne Robinson, Global Head of Client Services

A great course that was really helpful with useful content and interesting info, excellent!

Dominic A, Support Executive

A course that had very good content and lots of interaction. Very funny and enjoyable!! Overall an excellent course that I would recommend others to go on

Jane W, Hall Manager

Great course, excellent trainer, put me at ease, he made me believe that I can achieve anything. I will take a lot away from this course and I look forward to implementing the skills I've gained

David J, Sales Representative

This course was relevant and had many great points that I can now use in my place of work. The course trainer was fun and professional and helped me with my understanding throughout the course.

Julie O, Operations Manager

The course was set at a good pace and the trainer always checked that we had understood the examples we were given, which were clear and relateable.

Julie O, Operations Manager

The course was set at a good pace and the trainer always checked that we had understood the examples we were given, which were clear and relateable.

Barry Mackenzie

It was an excellent 2 day presentation by Alan that has given me a lot of potential tools to use in the future.

Shkun Chadda

This course is appropriate to all managers both new and experienced.

David Nix

Very interesting course, expertly run by Tom. I enjoyed the company of the other delegates.

Katie F, Telesails Appointer

The course was very interesting and the information was in depth without being boring! Alan the trainer was friendly and we built a great rapport with him. Really good enjoyable

Rebecca R, Telesales Executive

A course that was great fun and very informative, Alan the trainer is a star!! I would highly recommend people go oin this course!

Katie F, Telesails Appointer

The course was very interesting and the information was in depth without being boring! Alan the trainer was friendly and we built a great rapport with him. Really good enjoyable

Rebecca R, Telesales Executive

A course that was great fun and very informative, Alan the trainer is a star!! I would highly recommend people go oin this course!

Ati I, Customer Services Executive

This course was very well taught and the trainer created a very comfortable and friendly learning experience. Excellent course.

Ati I, Customer Services Executive

This course was very well taught and the trainer created a very comfortable and friendly learning experience. Excellent course.

Leonie Till

Great trainer and excellent course. Will recommend to others.

Ross Withers

Very enjoyable course, I will be better at my job as a result. I could not recommend the course highly enough.

Emma Findlay

Fantastic engaging delivery. Appropriate activities which met the needs of the group. Very clear and relevant. Exceeded Expectations.

L.Burrows

Thank you so much for presenting this course so well!! I could listen to Tom, the trainer, all day. He made the course really interesting but also enjoyable and fun.

J. Hassall

Val, the trainer, was very helpful. She helped me understand a lot more about not only taking minutes but all the other tasks involved such as listening skills etc. I now feel more confident about going back to work and taking minutes.

Emily Ripley

“Highly recommended course. Really enjoyed the content and have learned a great deal about myself and my job role. It was great hearing other peoples perspectives.”

Peter Collier

“Been on a lot of training courses , I feel that this one was very good and open to questions. Fantastic!”

James Johnson

“Excellent, engaging and extremely useful with huge amounts of information to implement.”

Emily Ripley

“Highly recommended course. Really enjoyed the content and have learned a great deal about myself and my job role. It was great hearing other peoples perspectives.”

Peter Collier

“Been on a lot of training courses , I feel that this one was very good and open to questions. Fantastic!”

Corrinne Craven

Very well delivered course. Captured my attention, loved the humour and enthusiasm. Very good explanation and scenarios. Excellent feedback to.

Liam McCarthy

Tom was a relaxed, funny trainer who put everyone at ease and he had a good way of teaching.

Jane Jones

The course took me out of my comfort zone and it was not so bad after all. Couldn't have asked for a better trainer in Tom he did a first class job.

B.Simpson-Finlay

“Val was a brilliant trainer and I would attend another trainer course as it was excellent.”

K.Foxton

“Course was brilliant, made minute taking enjoyable! Excellent course.”

M.Johansen

“Val, the course trainer, was very informative and has given me confidence in my job role.”

G.Blanchard

“The course was delivered in a good format and gave me some ideas to take away and use in my minute taking. I would definitely book another course with Courtney Associates and would recommend this course to others.”

T.Symes

“Val, the trainer, delivered the course well, she had excellent knowledge and excellent delivery and encouraged participation from all who attended.”

L.Shutt

“The trainer kept us interested in what she was saying. I found the course excellent and would recommend it to others.”

Amy Smith

I found the course to be very informative and it has given me much to take back to implement into my own training courses. There was a great balance of both theory and practical exercises which kept the group interested. I would definitely recommend.

Gavin Pickett

I cannot praise Tom, the Course Trainer enough for how the course was presented and delivered.

Paul Jones

Alan, the trainer, instilled confidence at a relaxed pace and was so easy going. Would recommend this course to others.

Barry MacKenzie

It was an excellent two day presentation by Alan that has given me a lot of potential tools to use i the future, excellent course.

Bev Baker

"Alan was excellent and made the course very interesting and I have learnt so much that i can now put into practice."

Ifza Javed

"Excellent course, very informative and an excellent trainer."

Vicky Green

“Dave, the trainer, was amazing. He managed to build my confidence and he gave me all the tools necessary to do a great presentation. So much better than I expected, thank you!”

Lorraine Udale

“Excellent overall, the course was clear and concise with the right content. Thank you.”

Stephen Johnson

“Great fun, energetic course, interesting and very useful, not just for the workshops but for sales meetings etc. Tom built confidence within the group and is a very credible trainer.”

James Johnson

“Excellent, engaging and extremely useful with huge amounts of information to implement. The two days flew by and were thoroughly enjoyable and informative.”

Paul Moore

Great course, very well presented and very valid information. Everything on this course was excellent and would recommend to others.

Jennifer Argent

I liked the psychological experience that was brought to the training. The stories and examples of the elements in discussion went well. I would recommend this course to others.

Pav Bagri

Excellent days training, great techniques to control my nerves. Would recommend this course to others as overall it was excellent.

Sam Wilkinson

Excellent! Knowledge was excellent and Dave, the trainer, engaged with our individual issues , top man! Great techniques were taught. Would recommend as the course overall was excellent.

Vassilis Vaqianos

Dave, the course trainer was excellent, his delivery was excellent and he delivered the course very clearly and interactively when required.

Adam Button

"The trainer clearly knows the subject and gave me confidence that the skills he taught me will help me in my own presentations."

Hernando Arias

"Trainer was excellent, I learnt a lot of things about presentations. Everything was excellent."

Mick Tobin

"Excellent course, great day. Feel more comfortable with the subject."

Jack Popplewell

"Thanks for a really useful day, all my isues and concerns were answered. Excellent course and would recommend to others."

Vicky Vine

"Very enjoyable and informative course , I learnt a lot to take back to the office . The trainer and the course itself were excellent."

Aqib Saghir
Tracy Dalziel

"Really enjoyed all asoects of the course , the course content and trainer on this course were excellent"

Matej Orlicky

"Very well organised with a knowleadgable, engaging teacher . Overall I would say the course was excellent."

Vidia Mattu

"I really enjoyed the course and i have come away more confident. The trainer was really friendly and easy to talk to."

Riana Welman

"This course has given me more confidence in my ability to deal with my staff. Overall an excellent course."

Nicola Husbands

"Very detailed real life examples given , i was able to relate to these and use in my job role. Excellent course."

Laura Kemp

"Tom, the course trainer, tailored the content to suit our specific needs. Overall the course was excellent."

Jen Stanley

“Fantastic course, exceeded my expectations, content was fantastic! It was a really helpful course and can’t wait to get cracking next week. Val the course trainer was amazing, so knowledgeable and helpful.”

Mark Bate

A fantastic course that was well-presented by Val the course trainer, it was also well-structured and was a well-balanced day. Thank you. Would recommend.”

Hayley Edwards

“Val, was an excellent trainer, as was the course structure, objectives and content. Overall excellent.”

Tom Reason

“Really enjoyed the day. Overall both the trainer, Val, and the course were excellent. Would recommend again.”

Kelly Mcnamee

“Everything went well, Val, the course trainer was excellent, as was the course structure and content, would recommend again.”

James Hindle

“First class A+++++! Overall excellent course and course trainer Dave was excellent. Would recommend to others.”

Jasmine Thomas

“Alan, the course trainer, was very welcoming and full of knowledge that I felt benefited the whole group for our working and personal life. Overall the course was excellent, very interesting and beneficial. Would recommend to others.”

Jasmine Thomas

“Alan, the course trainer, was very welcoming and full of knowledge that I felt benefited the whole group for our working and personal life. Overall the course was excellent, very interesting and beneficial. Would recommend to others.”

Tom Sheppard

“Excellent! Tom, the course trainer was fantastic! Everything went well, would only have been better if there was more time in the day! It was faultless, could not have asked for anymore!”

Usha Rice

“Alan, the course trainer, was very patient and very good at explaining and picked up on my strengths and weaknesses. 5 star course, excellent!”

Misbah Khan

“An excellent course. Tom, the course trainer, was informative and listened to all points and concerns I had had with training so far. He gave good advice in moving and developing the training further. Would definitely recommend this trainer to others and will use the company again.”

Ravinder Kaur

“This course included lots of practical tasks which really helped me understand what I need to do going forward. Val is a very knowledgeable trainer who was very pleasant and took into account my own learning style. I Really enjoyed the session.”

Christine Ford, Housing & Care 21

“Val, the course trainer was interesting and engaging and she made sure that delegates personal objectives were achieved. Overall an excellent course.”

S. Cullen, Team Leader, Cartridge Save Ltd

Excellent course, I enjoyed all aspects of the training. Tom, the course trainer was very pleasant, explained things well and kept us all interested and involved throughout the 2 days. I would recommend to others.

James Lyons, Cartridgesave Ltd

The course was delivered at a good pace making it easy to take in more information without getting overwhelmed.

Andrew Burt, Cartridge Save Ltd

I enjoyed every minute of the course and I will take so many new skills with me to work.

H.Thompson, Finance Administrator, The First Step

Excellent course, excellent tutor who delivered an organised course with clear instructions, explanations.and good group work. I would recommend to others.

Eddy Lascelles, Freelance Trainer
L. Worth, EAME

Excellent course which I would recommend to others. Very good trainer.

L. Holman, Leds Trinity University

10/10 for pace, length and range of activities covered during the course. Very friendly, informative training and I felt at ease and able to ask questions. I found the training very enjoyable and I would train again with Val, the course trainer and Courtney Associates.

Mark Bate, Gemini Pring (Wigan) Ltd

The whole course was well structured. I came away with a fully working plan we can set in motion and I will be supporting others from attending this course. A fantastic course, well presented and a well balanced day. Thank you.

Jen Stanley, APSE

The course couldn't have been better and I can't believe how many tangible plans I have already. This was a fantastic course, really helpful and can't wait to get cracking next week. Val, the course trainer is amazing, so knowledgeable and helpful.

Vikki Latchford, Weightmans

I really enjoyed the course and it really helped me understand the whole procedure for taking minutes. The course trainer gave me some goods tips too which I will put to use in my meeting on Tuesday. Thank you!

Scott BcBurnie, Operations Account Manager
Lynn McCabe, Manager

Excellent course. Trainer knowledgeable and informative.

S. Steenvoorde, Data Operations Director

Tom, the course trainer knows his stuff and clearly can cover more than just "Time Management" and we saw this as our discussions covered many topics and aspects of Leadership, Communication, etc

F. Edmonson, Administrator

I was really impressed with the course and since having a chat with the course trainer, I will be requesting to take part in the Assertiveness course.

C. Butau

Very good course and was well executed. David, the course trainer did a fantastic job!

A. Daniels, Head of Design
K. Moore, Data Solutions Director

Valuable part of the course was the flexibility and application of material to our team situation. A thoroughly enjoyable day from start to finish.

Jason Royle, Manager
S. Conststantinou

This course was very well delivered and enjoyable. I have confidence now in Minute Taking for my new role.

G. Short, Editor

Course was very informative and very useful. Everything you need to know about Marketing and starting your own business.

Stacey Dell, HFS Specialities

I found it life changing in all aspects. If you are looking to change any aspect of your life I would definitely recommend taking this course.

Steph Mills

This course was very useful because it covered change management from different perspectives and also allowed enough time for further exploration of the subject when time was needed.

Todd Barnton

I thoroughly enjoyed the course with Courtney Associates and would recommend

Judith Hoyle

Really enjoyed the course found it extremely useful and the content was spot on

Delegate

A positive experience overall, great trainer and very engaging course.

Sarah Blackmore, University Student

A really good course. Feel like I now have a better skill set to present and feel more comfortable with the task of planning and giving presentations both now and in the future. I felt comfortable to try new ways of presenting from the advice given which was explained very well. The course presented a great learning opportunity and felt like ...

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Caff Allen, Retail Trainer, Schuh

Everything went well about this course! A really engaging and informative day. The time went so quickly as it was really fun and informative - the best way to learn. I learned a lot more than I even thought I would.

Caff Allen, Retail Trainer, Schuh

Everything went well about this course! A really engaging and informative day. The time went so quickly as it was really fun and informative - the best way to learn. I learned a lot more than I even thought I would.

Lee Thompson, Sales and Marketing Leader

Good course. Tom is very knowledgeable and has plenty of life experience examples.

Mark Hill, Engineer

The course was excellent in terms of meeting my own personal development needs and my own job requirements. Many thanks to Tom, really enjoyed the course.

Paul Jones, Quality Team Leader
Nicky Monk, Production Systems Administrator

Excellently delivered and enjoyable course. Tom has the experience, knowledge and patience to engage the group at all times.

Colin Hesketh, Production Services Controller, NSG

A very well conducted, professional course.

Emma Corson, Sales, Human Kinetics

Val, the course trainer was very enthusiastic and engaging and really helped me to make an action plan. The course was excellent in helping improve my performance back in the workplace.

Paul Cunningham, Trainee Traffic Planner, Abbey Logistics
Rory Freek, Palletised Manager

The pace of the course and the range of activities covered during the course were excellent. It was helpful to go through own department accounts and relate knowledge gained back to accounts.

David Gregory, Depot Manager

Heather, the course trainer was excellent and the course will help me with Budget Strategy.

Ian Clark, Manager, Abbey Logistics

The Pace of the course was good for all involved and will help me develop a budget for my area of responsibility.

Luke Whitehaill, Trainee Accountant

The course structure, course content and the course trainer were excellent.

Liam Farrell, Planning Supervisor

Heather explains things clearly and I now understand more about Accounts jargon. Much appreciated!

Kenny McCallum, Group Health & Safety Manager, Abbey Logistics

Well presented overview which has given me a better understanding of how to review financial reports. The course provided a needed and beneficial personal development and business need.

Peter Cunningham, Operations Manager

The pace, length, range of activities covered during the course and the course trainer's knowledge & style were excellent.

Tessa Tidmarsh, Divisional Manager

Overall the course was excellent and very well run. Heather was approachable and everyone felt at ease to engage in open discussions.

Mick Rogan, Operations Manager, Abbey Logistics

All of the course gave a great understanding of the financial role of my job. Heather, the course trainer, worked at a good pace and didn't move on until we all understood.

Rukayat Osolalu, Account Manager

The course was tailor made to suit my background experience which was great.

Debbie Radford, Birmingham & Solibull Mental Health NHS Trust

We were lucky to have Val, the course trainer to ourselves so it was geared to just our needs.

Natalie Taylor, Teledyne Defence

The course was really good as it was bespoke to me and the trainer was really helpful.

Jonathan Lythe, Systems Manager, WTS Broadcast

A very effective 2 day course delivered by an enthusiastic trainer which has provided me with more confidence to apply the skills it turned out I already had and added some new techniques to get the best from my team.

Emma Loughlan, Compliance Manager, Slater & Gordon LLP

I have learned key techniques that I can apply with continued practice. Excellent course.

Paul Lancashire, Team Manager, McVities Cake Company

Trainer was excellent, engaging, knowledgeable and made the day really interesting and fun. The course was paced and pitched at the right level. It was really interesting and has given me more confidence. The hints and tips are going to be really useful for the future.

S Davies, Buyer, UP Global Sourcing
Charlie Burn, UK Athletics

Tom, the course trainer was fantastic throughout the day and really helped us individually with very personalised feedback and suggestions. The course provided the opportunity to practice and improve presentation skills constantly throughout the day leading to vast improvements.

Rebecca Hirst, Assistant Buyer

Tom, the course trainer, shared his knowledge in a fun and exciting way. Points were delivered in a way in which I will easily remember. Activities were varied and interesting.

Syed Maqbool Hassan

Excellent course and has met its objectives. Tom has been brilliant in delivery and has enhanced my knowledge well.

Carl Paper, General Manager

Tom, the course trainer was fantastic and delivered the course exceptionally well.

Lee Miller, Regional Sales & Marketing Manager Central

Excellent course. Have done similar courses that seemed to drag. I don't know where the time has gone!

Samantha Randle, Spa Manager, Bannatyne

Enjoyed all areas discussed. All areas covered were very interesting and applicable with my current job role. Thank you!

Peter Wilkinson, National Sales and Marketing Manager, Bannatyne

Very good. Trainer was excellent, great knowledge and put across in a way that kept me entertained.

Laura Clipea

A brilliant experience! Made me realise the impact that a person can have on other people and how you can improve when delivering training.

Adrian Worsley, Regional Manager

The content of the course was good and Tom was excellent. A great example to learn from.

Rose Figg, Havens Hospices

Tom, the course trainer was very easy to listen to and is clearly extremely experienced in his field. He energised the delegates and delivered his knowledge very effectively.

Louisa de Albuquerque, Cancer Research UK

The course was really helpful and in depth, especially for just a day. The most impact were the parts where we practiced to each other. Very happy with what I learned in terms of confidence. This will really help my career.

Tony Paramore, Experian

The course was very insightful and helpful. It was very well crafted, with appropriate pace and structure. The course trainer was very easy to watch, listen and learn from.

Mark Osmond, British Parking Association

Overall, the course was pitched exactly where I wanted it to be.

Hayley May, Servicecare

Great course. I liked that it was a small group so was tailored to us as we went along with lots of discussions and applying the theory to our own workplace.

Zoe Dean

Excellent course. The trainer involved everyone but did not pressurise delegates. Lots of in depth learning and relating strategies to own job experiences.

Nicky Hopps, Commercial Estates Group

The course was great. I learned so much from hearing about the different management styles and techniques used to get the best out of people. I now feel more confident in people management. Tom and Denise are very friendly and helpful and I would, and will, be recommending this course and them in the future.

Jason Noble

Really felt the course made sense, and I will move forward using these skills.

Dan Braham

Fantastic experience and really useful in my day to day role.

Kevin Houghton

This was a very well presented course that encouraged good interaction by all. It would be of great benefit for others in my organisation to attend this course.

Mike Carr

This was an excellent course that covered a good range of relevant subjects. The course trainer, Tom Courtney had excellent subject knowledge.

Andy Fairclough, Shift Controller

Excellent course all round. Other people in my organisation would benefit from attending this course.

Glyn Jones, Shift Controller

The whole course was excellent. The presentation was delivered at a good pace, covered a wide variety of all aspects of communications and was delivered with a very bright, fun and interesting format.

Heidi Hill
Sabina, Salford University

Brilliant presenter! Ideal role model for presenting. It was a really great, interactive course. Really enjoyed the presentation. Brilliant!

Sarah So, Community Development Worker, Touchstone

Tom's positive energy and excellent presentation made this an excellent course. Many thanks to Tom's encouragement.

Zara Taylor, ICT and Communications Assistant

The course trainer (Tom) made me feel at ease and gave excellent but truthful feedback. The course was exactly what I need. It was delivered at a good pace and covered a lot of topics in great detail. I hope Tom's messages will stick with me the next time I have to present.

J. Connors, Finance Manager

Tom was very specific in identifying what issues we had and provided several ways in which to try to overcome them. Overall an excellent course that I would recommend to others. Very friendly and knowledgeable trainer. Thank you!

L. Reeves, Project Management Team Leader

Excellent course – Tom really knows his stuff. I would recommend this to leaders of any teams and not just to “team leaders”. The small group scenario was great as I really feel that I participated.

Hannah, Sales Manager,

Brilliant course. Thoroughly enjoyed it, was able to enhance my skills in influencing and persuading. I learned new skills in regards to Negotiation that I will begin to apply. The group dynamic was great. Great discussion and reflection on our own obstacles and ways to overcome them. Great information delivered to apply in work, particularly on...

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C. Morrison, Business Analyst, Dooson

Excellent course. I enjoyed the content, pace and level of detail. I was fully engaged throughout. Tom is very knowledgeable and provides relevant real life examples to support the theory. He is enthusiastic, energetic and thoroughly professional.

Angharad Hunt

"This course was brilliant. Tom was really engaging and delivered the course in a unique and interesting way. I learned practical tips and tricks which could be easily transferred into my working day and my own personal life. Would highly recommend to anyone"

Daniel D, National Probation Service

Tom was a brilliant course trainer who really suited my learning style. Quality material, excellent delivery, humerous and warm.

Karen M, GMP

Well presented course which kept my interest throughout the day. Very entertaining. Excellent course.

R Cross, GMP

Really engaging and thought provoking for all present. Excellent course.

P Harris, Immigration Officer

Very informative course, the whole day was very good. Overall an excellent course and I would recommend you (Tom) and the course.

OCG Practitioner

Tom is a great trainer. One of the best trainers I have come across. Thank you very much! Excellent course.

N. Marsh, Safeguarding

Excellent course . Tom's presenting style was energetic and informative. Tom made the day fun and I enjoyed his comical stories to reinforce points.

Nigel H, LA Tactical Advisor

Excellent course, really engaging.

D Hurst

Excellent course. Very relevant, informative, useful and enjoyable day.

Daniel S. Intelligence Assessment Officer

Tom was an excellent trainer which made the course very enjoyable. Would definitely recommend this course which was very well presented and articulated ideas to the group in a way that was good to understand. Excellent course.

K. Wilkinson, Group Head of Spa

Tom provided an engaging environment which enabled the group to learn and understand the whole concept surrounding training techniques. Entertaining, funny and understanding the group as individuals forged a great working platform which promoted feedback in such a way that people found challenging but very positive. Would like to see more.... ...

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Colin MacGillivray, Regional Manager

Excellent course - very enjoyable and constructive 2 days. I look forward to putting into practice some of the learning over the 2 days. I was able to relate a lot of the scenarios given to "real life" moments and I feel I am better placed to deal with them now.

S. Sinclair, HR Advisor

Fantastic course. Tom engaged well with the group keeping everyone motivated and interested from the start to the end of the 2 day training course. Tom was very flexible and adapted the course round the needs of a varied group. I felt that I took some very valuable techniques away with me to help deliver training programmes. Communication ...

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Victoria Lee, HR Advisor

I really enjoyed the course with Tom. He is incredibly knowledgeable and had a zest for training which in turn gave us buy-in for the subject. Overall an excellent 2 day course.

Karl Kerin, Regional Manager

I thought the course content and delivery was excellent. I was very impressed in the way that Tom kept all candidate's engaged, interested and entertained. I was also very appreciative in the flexibility offered on timing. Many of us had a big journey on the final day and he was flexible enough to allow an early start and finish.

T Whatman, Regional Spa Manager

Really enjoyed the course and thought Tom (course trainer) adapted himself really well to each member of the group. I would love to use Tom again for future training. Excellent course - very upbeat which made it easier to absorb.

Emma H

Brilliant 2 days. Thoroughly enjoyed the course which was informative, constructive and well delivered. I will look forward to doing a training session now with a new focus to see how groups engage differently with me. Excellent course. Excellent trainer.

Zoe Lang, Sustainability Consultant, Sodexo

The course has helped me find my confidence and I now feel almost excited to do presentations (which is a big step!!). Thanks to Tom’s stories and watching him ‘practice what he preached’ throughout the day, I now believe I will remember the many subtle elements of presenting which previously I would instantly forget when the stage fright kicked...

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Jackie Whalley, Legal & Commercial Director

Tom is a fantastic trainer and this was an excellent course. It was delivered at completely the right tempo and approach for the participants. The course structure was perfect for my team and I have received universal excellent feedback from everyone who attended. The course couldn't have been better and I would highly recommend this training ...

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Adrian Broadhead, United Biscuits

Excellent Course. Tom is very knowledgeable about the subject. He has a wide range of life experiences to illustrate points he wants to make. The whole course went well. I found it was very informal as there was only another attendee there, which made a more relaxed during the day. The course pointed me in the right direction with regards to d...

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Kay Clarke

Tom's engaging and relaxed style enabled me to take a step back and consider where my time was being stolen and where my priorities lay. I left the course with a lot of very useful tips and techniques which I now apply in my daily life which have helped me enormously. I would highly recommend this course to anyone who struggles to prioritise ...

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V.Bowling, Financial Controller

Tom as a trainer was very good - he was clear, motivational, very easy to talk to and made the day go very quickly. I benefited well from having the 1-1 approach. Overall a very useful course.

R.Williams, Media City

Due to my lack of experience and nerves presenting to people, I asked my Line Manager if I could attend a Presentation Skills Training Course. On the day of the training I was a bag of nerves as I knew the course entailed me presenting for 10 minutes in front of a group. Tom Courtney made me feel at ease within 5 minutes of being in the room. Th...

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Gemma Luty, Property Asset Manager

Tom was extremely knowledgeable and professional with the delivery of the course, but still provided an element of fun to make everyone feel at ease and enjoy the course. I thought Tom made this course incredibly enjoyable, which to be honest; I wasn’t expecting form a presentation skills course. I would be really keen to hear of other courses ...

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Lesley Ward, Media City

Tom is a fantastic character who made everyone feel at ease and really engaged everyone in the course throughout the whole day. The pace was bang on, I could quite happily have carried on into Day 2. Fantastic day with some really valuable learning achieved delivered by someone who had clearly lived and breathed what he was teaching

R.Williams, Media City

Due to my lack of experience and nerves presenting to people, I asked my Line Manager if I could attend a Presentation Skills Training Course. On the day of the training I was a bag of nerves as I knew the course entailed me presenting for 10 minutes in front of a group. Tom Courtney made me feel at ease within 5 minutes of being in the room. Th...

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L. Howarth, Commercial Manager, Media City

This session delivered by Tom has to be one of the most enjoyable and productive training session’s I have personally ever attended. Tom managed to grab the attention of everyone in the group from the first minute to the very last. It was perfectly pitched for our team, from admin to senior managers and thoroughly enjoyed by all. I feel th...

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HR Manager

I booked one of our employees onto the Secrets of Effective Time Management course and had excellent feedback from them regarding the content. The important thing for us to find in a time management course was for this person to leave with real actions as to what they would do differently following the course and Tom helped them to come up with ...

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Gill Beresford, Media City

Fantastic Trainer. Best Yet! This was an excellent course that kept my attention throughout!

Paul White, Media City, Salford

Course was excellent - above and beyond expectations. The length, pace and detail of the course was excellent. As the course trainer, Tom created a relaxed atmosphere which encouraged everyone to participate. Overall the course was excellent and was the most enjoyable training I've had for some time!!

Jackie Whalley Legal & Commercial Director, Peel Media Ltd, Media City UK

Tom Courtney delivered Appraisal Skills training last year to the whole of my team, including the managers. This was a challenging course that included a number of "difficult" personalities but Tom delivered the sessions with a high degree of professionalism and enthusiasm and he managed to communicate the key messages in a fun, participative a...

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