Amazing course with amazing tutor.

I was not looking forward to this training, imagining it to be dull and uninteresting. How wrong I was. Wendy delivered the content so well and I was completely engaged throug...

Wendy delivered a great, fun programme that kept me engaged. Thank you so much Wendy for a great day of learning.

Very interesting course. Well structured and superbly delivered.

I really enjoyed the writing course and got so much out of it and recommend that everyone in the organisation attends, as it really makes you think. Our trainer Wendy was fab an...

This is one of the best courses I have ever been on. The content was relevant and interesting. Our instructor, Wendy, was captivating and really made it a fun and engaging course.

This is a fantastic course, and I thoroughly enjoyed it. All of the content was relevant, and the host was so friendly and knowledgeable. Probably the best course I have ever at...

I am very impressed by Wendy's training skills as well as the writing-skills training resources. Wendy is a very good trainer and the resources she uses are very relevant and in...

The course was thorough, well-organised and well-delivered. I really appreciated the opportunity to take part

Kathy was great, especially in the online circumstances we find ourselves in. I felt comfortable enough to ask questions if I needed to.

Great course with some great content

Wendy's passion for the topic really showed. I thoroughly enjoyed the session.

Excellent pace. Excellent trainer. She did the impossible and made a whole day's training session impactive and relevant. Would recommend her to rest of the firm.

I was unsure going in how useful it would be as I don't send many emails, but it turned out to be very useful across many aspects, including documentation writing and verbal com...

I’ve previously been on this course, and Wendy makes the whole day so interesting! She’s a great coach and is really engaging, approachable and fun.

Great course especially the constant reinforcement that we are getting things right from a customer engagement view in our letters.

Wendy is a great trainer, made it fun and dynamic on a Friday. Really useful & tailored for our needs.

Great day, presented very well

The trainer was really helpful and made it easy to understand it all.

Honestly? I was sceptical. I thought the course would be basic. I was pleased to find it was actually very helpful.

I have learnt a lot on the course, and I will look at the manual to improve my responses to customer emails

Really interesting day. The trainer was engaging, knowledgeable and helpful. A pleasurable day.

Very interesting course. Covered all points and relevant to our organisation.

Very useful for my day-to-day job.

Very helpful. 10/10