Course description
Communication and Influence for Executive Assistants
Communicate effectively with your boss and colleagues to get projects and tasks done on time. Learn to adapt your communication style to different situations and manage priorities when you are faced with conflicting assignments.
The workload for executive assistants can sometimes get even worse when you are reporting to several bosses. How are you managing their priorities? Are the instructions clear enough and assignments in line with strategic goals? Do you have the right negotiation skills to handle all these demands piling up on your desk?
How do you manage misunderstandings and conflicts when work delivered doesn’t totally meet expectations or priority? How confident are you to say no when faced with conflicting assignments? Do you have the right soft skills to adapt to various communication styles and interface with others to move your work forward?
Register to this intensive 3-day communication and influence for executive assistants training Program focused on practical learning, designed and facilitated by business people that understand your challenges and will guide you to find effective solutions.
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Suitability - Who should attend?
If you are an executive assistant or senior administrative professional who wants to gain more power and impact to get things done to support their managers, this Program is for you.
Some of the positions that usually attend to this training course are:
- Executive Assistants
- Administrative Support Professionals
Training Course Content
Program Outline:
Day 1
- Module 1 – Your Role in the Current business environment
- Module 2 – Self-awareness
- Module 3 – Assertiveness
Day 2
- Module 4 – Emotional Intelligence
- Module 5 – Personal Openness
- Module 6 – Communicating with Confidence and Clarity
Day 3
- Module 7 – Handling Conflict Effectively
- Module 8 – Influence with Win-Win in Mind
- Module 9 – Committing to Your Personal Development
For more information please visit the training provider website.
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