Course description
It is inevitable that your business will at some point come under scrutiny from the Information Commissioners’ Office (ICO), whether that is because there has been a complaint about your activities or a breach in data protection. It is imperative, therefore, that your organisation understands how to effectively communicate with regulators such as the ICO.
Robert Bond presents this live and interactive broadcast which will look at complaints from members of the public, subject access requests, marketing complaints, data breaches, how to assist the ICO with their investigations, how to address areas for remediation and the proper governance regimes to ensure your organisation is compliant with data protection legislation.
Upcoming start dates
Outcome / Qualification etc.
Training Course Content
Introduction
During the life of a business, inevitably there will be circumstances in which there may be a complaint about your activities and/or a breach of data protection. In such situations it is imperative that your organisation understands how to effectively communicate with regulators such as the Information Commissioners Office.
This virtual classroom seminar will include complaints from members of the public, subject access requests, marketing complaints and data breaches.
What You Will Learn
This live and interactive session will cover the following:
- How to respond to ICO correspondence
- Assist the ICO with their investigations
- Resolving complaints
- Address areas for remediation
- Put in place appropriate governance regimes to ensure your organisation is compliant with the data protection legislation
Expenses
MBL Seminars Limited
MBL is a leading learning and development provider for professional service firms. Over the past 18 years, more than 198,000 people across 23,000 different organisations spanning 81 countries, have chosen us to deliver their training. With over 800 expert speakers...