PODCAST: Transparency in Hospitality Operations

In this episode Shawn Soole talks about how to be transparent in your hospitality business. He discusses how to improve work relationship between management and employees.

In this episode Shawn Soole talks about how to be transparent in your hospitality business. He discusses how to improve work relationships between management and employees providing tips and practices.

Listen to this podcast episode here

You’ll Learn:

  • How transparency in your hospitality operation can build staff loyalty and ownership
  • Creating a sense of equality and conversation between ownership and management with your staff

About Shawn

Shawn has been working and thriving in the hospitality industry for over 20 years, starting from bartending in the local, neighborhood public houses to world class cocktail bars. He now is a hospitality entrepreneur operating five hospitalitycentric companies filling deficiencies in the industry and facilitating projects from new distilleries to fully operational restaurants.

Shawn is also focusing on writing and releasing his third book, BC Spirits in May 2020 and also his fourth book, Great Northern Cocktail Vol.2 in 2021. He currently hosts a twice a week podcast, Post Shift Podcast and is back running the world-famous Clive’s Classic Lounge in Victoria, BC.


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