Communication support worker | Average UK Salary & Outlook

Communication support workers (CSWs) help deaf students in education.

  • Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs.  
  • Advocate for clients or patients to resolve crises.  
  • Refer patient, client, or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid,
Read more about Communication support worker

Communication support workers typically work around 37 to 39 hours per week.

As a Communication support worker you will typically work between 8am and 6pm.

This occupation tends to be:

  • Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
  • Investigative — Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve
  • Read more about Communication support worker
    * from ONETonline
    Average salary
    25,985 GBP *
    per year
    18,000 GBP
    22,000 GBP
    5+ Experience
    * data taken from the Office of National Statistics (
    Average salary for Communication support worker

    • 27,340 GBP
    • 25,218 GBP
    Average salary for part-time Communication support worker
    Average salary for full-time Communication support worker

    • 11,192 GBP
    • 11,649 GBP
    • 25,985 GBP
    • 25,218 GBP
    • 27,340 GBP
    Salary over time for Communication support worker

    Pay for this role has decreased slightly over time
    • 25,556 GBP
    • 25,960 GBP
    • 25,623 GBP
    • 26,080 GBP
    • 26,100 GBP
    • 26,316 GBP
    • 25,985 GBP
    • 27,191 GBP
    • 21,449 GBP

    Future outlook for Communication support workers

    Very good outlook
    84 000+ jobs available
    Fair outlook
    -2% yearly wage growth (on average)
    Very good outlook
    37% chance of automation in the future

    Communication support worker - Your future job?

    Which qualifications do I need?

    Find out what you need to know in order to become a Communication support worker and the highest average level of education for people in this role.
    Find out which qualifications or skills you need to become a Ceramics designer-maker

    You can do a college qualification like:

    • Level 3 Award In Signing and Receiving Skills in British Sign Language
    • Level 3 Certificate in British Sign Language Studies
    • Level 3 Certificate in Communication Support for Deaf Learners

    You'll be expected to have a level 2 sign language qualification to get onto one of these courses.

    You can do further qualifications at higher levels once you start work.

    More information

    • funding advice
    • search for courses

    Get the right qualification to begin your journey to becoming a Communication support worker

    Social Care / Work

    What soft skills do I need?

    Rise above the competition by brushing up on the 5 most important soft skills you need to become a Communication support worker.
    Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
    Social Perceptiveness Being aware of others' reactions and understanding why they react as they do
    Speaking Talking to others to convey information effectively
    Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
    Coordination Adjusting actions in relation to others' actions

    What technical skills do I need?

    Technical skills are programmes, softwares and things you need to know in order to be a successful Communication support worker. Check that you know:
    Data base user interface and query software Command Systems ComServe; Database software; Relational database software
    Desktop publishing software Adobe Systems Adobe PageMaker; Microsoft Publisher
    Medical software Automated clinical information systems; Healthcare common procedure coding system HCPCS
    Presentation software Information presentation software; Microsoft PowerPoint
    Word processing software Microsoft Word
    Improve your skills today

    Social Care / Work

    Things to highlight for your Communication support worker interview

    Concern for Others Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. Integrity Job requires being honest and ethical. Dependability Job requires being reliable, responsible, and dependable, and fulfilling obligations. Cooperation Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. Stress Tolerance Job requires accepting criticism and dealing calmly and effectively with high stress situations.

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