Course participants reviews for Advanced Certificate for the Executive Assistant: ACEA®

Average rating 4.7


Mandy
(4)
I enjoyed the course however, I believe it should be split into two and have one course for beginners /intermediate and one for advanced in order to go into deeper dives and high level strategy etc.
Adriane Marx
(5)
I specially liked the practical exercises and the exchange with other participants.
Reema Raikwar, Mumbai (India)
(5)
The ACEA course is very well designed, it covers topics which are required by an EA. Thank you team BMTG(UK)Ltd for conducting it in India. The course was also very well facilitated by Mr Jeff Lockhart
Barbara Michael
(5)
Very insightful with newer concepts.
Modesta Soko
(5)
The course was rich and enlightening. All topics taught were relevant and of great importance. The course was also very well facilitated by Mr Shipley. He is a good communicator and was able to engage the participants.
Sindhu S Pillai
(5)
Very informative and helpful. Improves your confidence level
GRACE MBERA
(5)
" an extremely helpful training and informative ...defiantly my work will great produce quality results" Ian the facilitator was amazing!!
Karin C
(5)
Well presented, facilitated course for the modern day EA. Richard Arnott imparts a wealth of experience and knowledge whilst providing clear and professional learning materials for duration of course. Interesting and thought provoking group exercises throughout. Highly recommended.
Zoe Alexander
(4)
The course was very varied and covered a lot of subjects, the material sent to us afterwards was extremely helpful and gives a good base to put what was taught into practice. it was lengthy and a lot of information to take in, in the 5 days but the breaks were well placed and this helped keeping focussed.
Elizabeth
(5)
This was an excellent course, it give me a great insight and understanding into the business. Richard delivered the course in a professional manner and he knows his subject, Well done Richard.
Sarah Algate
(4)
The course was well paced and enjoyable. I’m not sure how much immediate relevance it has but it was definitely a good opportunity to refresh some subjects and introduce new ones. Thank you
Sharon Hill
(4)
This course is a good introduction to the myriad of 'hats' an EA is required to wear. Topics are varied and presented in easily digestible chunks. Workbook could benefit from an index at the start
Daphne
(5)
The course has been really interesting. It has shown me how to run a business, what is all involved and how an executive assistant can support her executive. Richard is a very good trainer and entertainer.
Norah Kiwumulo
(4)
Amazing! It was an opportunity for me to have attended the Fleming/BMTG in Nairobi. The course content was well planned and was an import resource to me. For the Trainer, Mr. Richard Arnott is a Trainer by calling who trains while mentoring from his rich experience. I argue fellow EA’s who have not attended the course to consider taking it. ...
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Christine Njihia
(5)
I have learnt so much; applicable stuff. Meeting Scoring, Boss' weekly targets and review at the end of the week. DISC and how to handle different people. and also, networking!...amazing team, Richard, brilliant teacher...totally love it! will lobby for my colleagues to attend the same.
Anne Komugisa
(5)
The Trainer is very experienced and gives his life examples. I liked the fact the he is at the Executives level and therefore gives us what the Executives would expect from their Assistants. The content is very rich and practical.
Jesintha V M Perika
(5)
The course was amazing, it gave me an insight into how the EA role functions and how we can transform to become business partners and not get stagnant in our current roles. The course material and the exercises were too good and helped in collaboration. The best part was networking and getting to know how people and the role functions in differe...
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Syreen BenKhaled
(5)
Very interesting and interactive course , i really enjoyed this experience. Thank you for everything Richard
Mbeke Ndiba
(5)
Super and very advancing. Richard is a brilliant trainer coupled with positivity and patience. A week was so short.
Ismail Sherifudeen Kehinde
(4)
The training was quite intensive and it covers a wide range of topics to adequately equip the modern day Executive Assistant for the task ahead. I would however want to suggest that an audio of the training could be made available to participants after the training. It will assist them greatly when they are revising the training manual and it wi...
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Rupinder Sagoo
(4)
Worthwhile investment that will take your career to the "next level". Richard is excellent and at the top of his game. So pleased to have completed the course. Looking forward to read the manual again and refer to it throughout my career. Thanks Richard!
Cristelle
(5)
This training was excellent for new EA/ and for experienced EA. The course was very interesting and a great opportunity to enhance existing knowledge and to get information about topics that might not be part of our usual tasks.
Patricia Wydler
(5)
Comprehensive course which will definitely help me increase my productivity.
Dawn Leaman
(5)
I would thoroughly recommend this course; it covered a wide range of topics which has helped me in my day-to-day role and to progress my career as an Executive PA. Richard is an excellent trainer. There was a great mix of delegates from across the globe and from a wide range of industries, which made the course more enjoyable. Thank you!
Glòria Gratacòs
(5)
This is an excellent and comprehensive training. After many years of not having taken a course such this, I think it is the perfect choice for a Senior Executive Assistant. Our trainer, Ian, shared the wide experience he acquired during his working years in different companies. We enjoyed the whole 5 years in a creative and fun atmosphere, and i...
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Elizabeth Villalvilla
(5)
Excellent overview of best practices in a wide variety of topics. It provides awareness and understanding on a number of key areas in modern businesses. I would encourage fellow PA/EAs to request this course as part of their development, and for their Executives to support it. They will see the results, and it will help make the partnership bet...
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SULAIMAN SAAD ALHAMMAD
(5)
Thanks for your attention, they were very excellent.
Meshari BinHameed
(5)
The program was very good and I am strongly recommend it for those wants to develop themselves and learn new technique to solve any obstacle they might face in the EA/PA matter .actually, the skills I learned during that week makes me now more awareness inside myself and that reflect to my team into more flexibility in their work .
nahed Alkhan
(5)
Excellent and recommend to others
Sandy Salis
(5)
then this is "THE" training you want to go. It was worth all the research I have done prior to deciding this one. The instructor was great, very well prepared and informative, the location, the room and related services were beyond any expectation. Hats off to Marie-Louise Adlercreutz of Innoverto for making sure the program was flawless in all ...
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Victoria Stetsiuk
(4)
Really enjoy the training. Would be nice to add experience cross exchange between attendees
Nina Willenberg
(5)
I can only recommend the course, especially for the more experienced assistant. It presented a comprehensive overview on what can be expected of a modern day assistant and where one can develop further and is also a great networking opportunity.
Emily Gamblin
(5)
This was a great and informative course, that I found very interesting. Richard was a great course leader, who was always on hand to help. I enjoyed it the most due to the team activities which is the best way to help me learn about a subject just discussed. Thanks again!
Pavlina Perkova
(5)
An excellent and comprehensive training delivered by Richard who shared his expertise and experience in the most enjoyable and fun way. I enjoyed the whole 5 days including the final test ;) exercises and sharing stories among my colleagues/new friends. I am feeling much more confident in so many different business areas now, I left inspired a...
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Emily Gamblin
(5)
This was a great and informative course, that I found very interesting. Richard was a great course leader, who was always on hand to help. I enjoyed it the most due to the team activities which is the best way to help me learn about a subject just discussed. Thanks again!
Vicki Greenham
(5)
I thoroughly enjoyed this course. It was informative, engaging and of great value to my role as Group Administration Manager. I have many takeaways from the course and look forward to implementing new and improving on current work processes from the knowledge gained.
Sreypov Tep
(5)
It's a great course. I enjoyed the training and it was a good opportunity for me to meet and share experience with other EAs from difference companies. The course covers many topics that EAs should know not only about the time management but project management, financial management, leadership skill, problem solving skill etc. One thing that I w...
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Jackie Hanley
(5)
Richard was an excellent trainer throughout the five day course. He brought a wealth of expertise and knowledge and I am looking forward to using some of my new skills over the coming months within my own role and those of my team.
Ana Maria Monteiro
(5)
I am very satisfied with the training I received at the ACEA training program held in London this September 2018. I would highly recommend it to other seasoned EA's who are serious about their careers and receiving an accredited designation.
Francesca
(5)
Well done! I have highly appreciated the course's contents, the trainer as well as the network and exchange opportunities the ACEA Course delivers. Back to work, I feel "well equipped" for my everyday challenges!
Barbra Gama
(4)
Attending ACEA has given a opportunity to grow while having fun with my fellow colleagues! Breaking out of my comfort zone while absorbing the energy of like-minded individuals and it has been an investment in myself, my career and my company. Thumbs Up!!!
Vicki Faint
(5)
I highly recommend this course for all EAs or PAs who are looking for high level training. Having being in the administrative profession for 30+ years - this is the first high level course I have attended that left you exhausted every night having had a full intense day of effective training to enhance a strategic working partnership with your ...
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Suwanna Engkawong
(5)
It has been a great experience to be part of ACEA. A very good course and would definitely recommend it to fellow PAs.
Twinky Wong
(5)
Really useful - Intensive Course for 5 days. Good forum to get EAs joint up!
Porntipa Niyatanon
(5)
Highly recommended for all EAs or PAs who are looking for something extra miles from what you have done or what to become your boss's partner. The course contains a lot of useful topics you need to become advanced EA. It is not fancy outlined course but it is full of details and tools/tips to use in your daily life. EA doesn't do only administ...
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Vagi Arua
(4)
The overall course was intensive well organised
Matire Seath
(5)
I found the course very beneficial. Richard has the experience and knowledge and delivered an exceptional training. I found him great in his delivery which made learning both enjoyable and at times fun. I would love to hear about all the courses you have on offer and will stay in touch. Will definitely be recommending this course to others. ...
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Michela
(4)
The five days masterclass is a journey where you start with a big binder in front of you, knowing nobody and you end up being a team who works together while you now flick through the binder, which is now coloured with the post-it for each section, revising the course before the test. I suggest to update some tools with the app and include a sec...
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Lori Soutar
(5)
ACEA was an exceptional course filled with a wealth of pertinent information to advance the skills of an Executive Assistant in partnering with their Executive. The week flew by as we learned about the principals of management with Richard Arnott through presentation, real life examples, thoughtful scenarios and exercises to test our knowledge. ...
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Judy
(5)
If you are looking for a more in-depth course for the EA, try this! You will be engaged and use what you learn during the program to work with your peers in discussion groups and on case studies. You will have the opportunity to earn a designation as well!
Shelley Bernier
(5)
This course is invaluable for any administrative professional. I feel quite fortunate to have been able to attend the course. The material covered is essential to any Executive Assistant, and the coordinating exercises working in groups ensures that everyone is retaining the information. Richard prepares all students properly for the exam at the...
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Rachael Burton, CAP, OM, ACEA
(5)
This is a great course to get an accurate account for the Modern EA from an executive's perspective. Richard Arnott touched on the administrative portion of an EA, so much so that I was thankfully incorporating tips successfully by day 3! I've also learned additional aspects of the business to aid my exec as well as prepare for my next professio...
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Yvonne
(4)
Great course!
Rita
(4)
Excellent general overview of corporate affairs, with interactive sessions and with a very experienced leader.
Nadaelsoukie
(4)
I liked the course and the way it is taught yet would like to have an update session after two years for example.
Lina Mattar
(4)
Very interesting and an interactive tutor.
Leena Mattar
(4)
Very interesting and an interactive tutor.
Muhammad Akram Khan
(5)
I attended this program in London during March 2018, along with some wonderful EAs from UK and other European countries. The interaction and exchange of ideas/practices between the participants enhanced the learning experience. Self-awareness through DISC profiling was an eye-opening experience. Course contents include Project Management, Proble...
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Blanka
(5)
This traing was more that I expected, harder but I'm glad I did it as my boss and I already ussing few tools I learn.
Baya Belabbas
(5)
What a great experience. I have learnt new skills and this has reassured me in terms of the way and work and I know that I am doing things I'm the right way. Richard was an absolute star, flexible, helpful and his calm approach has been very helpful. Excellent course!
Tina Milton-Bode
(4)
It was very good but very intense. It could have been one more day since it seemed like we had to rush though some items. The team work and the project work was very good for me.
Charlotte
(4)
I spent a week in London with 10 other exceptional EAs on this brilliant course. It encompasses important elements of the EA role, explores theories and methodologies and applies this to real life experiences. It was a very interactive and sharing experience which reassured me of my skills and knowledge as well as taught me many new things! The...
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Nevein Shoukry
(5)
the course is an added value.
Shaimaa El Hawary
(5)
Very into the point course with lots of information, Richard was so inspiring .... Well done Richard!!
Heba Hany Mourad
(5)
It was a really successful & useful course... full of data & assisting career tips... I highly recommend that course... Mr. Richard Arnott is such a nice, helpful instructor & he explains very well... The quizzes of every day mornings made me recall & sum up all what have been taken the day before. The team exercises was fun & produced positive ...
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Yosr Saeed Mohammad
(4)
The course was very significant and I truly believe that all the knowledge I collected from it will provide great help to me at work
Alaa Ali
(4)
The course was well organized. It's like a mini introduction to an MBA. I would recommend it ,especially for newly hired Executive Assistants ,the course will be a great help.
Rabab Naeem
(5)
Now I can work in partnership with my executive not for him but with him.
Vania El-Sharawy
(5)
It has been a great experience, so different than I expected or had on my mind. Helped me to understand myself & my personality Knowing my weak points, looking at things in a different point of view, wider picture of my goals, role, in the company arranging my thoughts, plans and objectives getting to the root of the problems. The whole expe...
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Vania El-Sharawy
(5)
It has been a great experience, so different than I expected or had on my mind. Helped me to understand myself & my personality Knowing my weak points, looking at things in a different point of view, wider picture of my goals, role, in the company arranging my thoughts, plans and objectives getting to the root of the problems. The whole expe...
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Omnia Sami
(4)
material is very rich and valuable, but little bit intensive and sometimes I missed some important information
Kiki Zervoudaki
(5)
ACEPA course had an excellent content, it was interesting, interactive and stimulating.Extremely valuable lessons learnt even after 15+ years of experience. A course with a wide range of topics - everything related to the question: how can I become a better, more efficient Executive Assistant? Practical advice given and personal experiences sh...
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Dung Hoang Kim
(5)
I found it was an enriching experience to be part of ACEA™ ** 5 day training session**. The session covered all the basic topics for the modern Executive Assistant. The training not only provided me the knowledge but also equipped me with a positive viewpoint to go back to my daily work.
Kathi Roche
(5)
Even though I have 20 years PA experience I found this course very worthwhile and I would certainly recommend it. We were a small group but we all got lots out of it, it is a very full week packed with great content and lots of tips along the way from both Richard and other delegates. It was a privilege to meet everyone and attend this ACEA co...
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Haneya Basheer
(4)
ACEPA reminds us how important our roles are in the organization, focusing on the various break-down of daily routine in a more dynamic way. The collaborative brain-storming sessions taught me how we can think out aloud when you are in a team. It was a very good net-working session to meet various industries EA's practices. Thank you for the Enr...
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Cindy Hodges
(5)
I greatly appreciate ACEPA training. This training touch base on so many topics I deal with daily that I haven’t received from previous training. I believe ACEPA training went more in-depth on the topics that are truly important to tasks and projects handled by assistants today. I enjoy life experience examples as well as culture references R...
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Anon, Singapore
(5)
It was an enriching experience to be part of ACEPA ** 5 day training session**. The session was comprehensive and covered all the basic topics from the project management, while discussing the real world scenarios and challenges of the EA's in the modern world. The training not only provided me the knowledge but also equipped me with a viewpoin...
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Jean
(5)
This was the first training course that I've been to and it definitely did not disappoint! Richard was amazing - very patient and helpful. The main takeaway from this course has got to be the experiences that were shared among all the delegates during the exercises and it was great to be able to analyze in a deeper context when we did our DiSC p...
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Jemma Norton
(4)
Extremely valuable lessons learnt. Great instructor, delivered the content well.
Megumi Taga
(5)
ACEPA course had an excellent content, it was interesting, interactive and stimulating. Very well paced with a group of 20 by an experienced, confident trainer with a great deal of humour. We now have a Whatsapp 2017 Nov ACEPA group where we can stay in touch, to further exchange experiences, seek for advice, etc.
Susanne Sprenger
(5)
very profound knowledge of the topics by R.Arnott caught interest at any moment I liked the amount of exercises a lot
Sandy Goodrich
(5)
This course takes the executive assistant beyond their routine job into the world of how the executive runs a business on a daily basis. Valuable training for any assistant who wants to support leadership at the next level.
Jackie Link
(5)
Deciding to take a week away from the office and job responsibilities was difficult but worth the investment! The course content was extremely relevant, and presented in a way that I could understand. In order for us to better understand the content, group exercises where woven into training course and allowed me to better grasp the concepts dis...
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Frances M. Chandler
(4)
This was a very interesting, fast paced executive level class. I learned so much from Richard. He was very patient and made the class interesting. I will be constantly learning and evolving based on all of the information that I received this week.
Tatia Boman
(5)
This class was awesome. Very professional instructor who brings out the best in his students. A group of EAs who wanted to be the best every day achieved so much more in only a week. Highly recommend to all executive assistances.
Tippy Winslow
(5)
Richard did an outstanding job facilitating a class with strong and smart individuals with a range of personalities. He exceeded my expectations with the variety of subjects pertaining to the EA field in the course. I look forward to signing up for a follow-up course if its offered in the near future. Outstanding! #RichardRocks
Pam C
(5)
I enjoyed the ACEA training course and would recommend it to administrative professionals who want to expand their current skills--it covers a wide range of topics needed to be a successful Strategic Business Partner. Richards teaching style, his shared personal experiences, along with the group activities provided a great learning experience.
Nesvi Paradis
(5)
On a very high level, the course touches on many aspects of managing a business and gives Executive Assistants a greater perspective of the decision-making that their executives are responsible for. We had a very engaged and interactive group and our instructor, Richard Arnott, kept us laughing and interested for the duration of the course. I a...
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Bethany
(5)
This course was absolutely amazing! Not only did we have a great instructor but it provided opportunities to have a better understanding of how to support my Executives as well as how I can personally grow. I am highly recommending this course to my peers. It is well worth the investment!
Sunday Awoyemi
(5)
Thanks very much Dr Richard it’s was great experience and time, it’s worth the money and excessed my expectations every aspect was a Business section and excellently done I will surely recommend and we need you in AFRICAN more of this programs.
Susan S.
(5)
This was a great class. It was the right combination of soft skills and business knowledge. Well worth the time spent.
Nocona Dayton
(4)
I really enjoyed the course, however I did think that by looking at the agenda it would be even more of a step up. By this I mean that when it says 'enhance your presentation skills - I thought there would be feedback regarding our presentation skills not only on content but actual presentation ability for as many of the small presentations we ...
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Lupita Carrasco
(5)
a very informational instructive training would greatly recommend it!! I Know it will help me tremendously in my position and stay on top of a moving business environment. thank you to Richard Arnott a great expert instructor and Christian Russell for an event well organized!!
Wanda Kay Hunter
(5)
The course was the best, the instructor Richard Arnott was excellent, I wish it was longer he was a great teacher, would love to go to another one of his classes....would recommend this class to others. thank you very much for having me.
Dani Whitehead
(5)
Must-have course for an EA who serves on any leadership team.
Kay Nicholson
(5)
Thank you so very much for a very informative and interactive training course. This class offered me more than other trainings where you walk in and are learning everything you already know. I now know how and why I am a “Strategic Business Partner” to the Executive I am supporting. I always thought this was my role but never had the proper desc...
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Donna C
(5)
Valuable course in D.C. which incorporates many of the aspects of the position I am currently in and continue to grow into every day. It provided great tools to help me to continue moving out of my comfort zone. Richard's teaching methods were very effective; great week!
Johnna
(4)
Very informative course.
Brenda Rogers
(5)
The ACEA course is an amazing course for EAs who are serious about their career as an administrative professional. This course gives you information to help you understand your business’ strategy, as well as, project management, and presentation skills. Excellent!
Wanda Kay Hunter
(5)
Very exceptional instructor, will take another class with him. His way of teaching is expert. He is a wonderful person, and a grate instructor as I sad before "Well Done Richard". His method was exceptional. Thank you so much....
Susan D. Ward
(5)
This is the most extensive and thorough training and education I have experienced in decades. There are courses that promise upper level training but very few that truly deliver, ACEA/ACEPA is one that delivers. Do not attend if you are not willing to put in the work because this course takes effort. Richard is a serious yet personable instructo...
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G Doyle
(5)
Richard Arnott delivers an amazingly in-depth course that gets you thinking and realizing the breadth of knowledge needed to be a Modern Day Executive Assistant and true Business Partner.
Becky M
(5)
Richard provided a very informative 4 day course that gave me with a better understanding of my organization. His presentation style was just the right mixture of information, humor, and attendee involvement.
Diana Brandl
(5)
The ACEPA training was very inspirational, energising, bringing lots of ideas, with both substantial and in-depth knowledge together with case studies, learning from experience and being fully practice-oriented. Well-balanced composition of participants, which contributed to interesting and focused discussions and exchanges. There was also room ...
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Sonya C. Ponds
(5)
A comprehensive training designed to stretch, motivate, and elevate members of the administrative profession. Delegates leave with the knowledge and confidence to advocate for and excel in positions designed for forward thinking, mission focused individuals looking to master strategic partnerships. Truly an initiative worth supporting within ...
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Andrea A-S
(5)
This is a perfectly designed and well thought through course. Kudos to Richard! You will only recognize after the end of the course how all the topics, team exercises and the end presentation come together and helped you to have a really lasting learning experience. Thanks also to all my fellow participants! We were a great team and I thoroughly...
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Karin K
(5)
Excellent training course. Should be a must for all EA's. What an intensive week. Thanks to Richard (he did a great job!) and also a big thank you to the whole group in Bath.
Emmanuelle Ginn
(5)
A wonderful enriching experience for all, and you don't have to be an EA to benefit. The breadth of material covered in the week made it challenging but the final presentation made by the participants brought everything that was learned into focus. I would thoroughly recommend this course.
Soo
(5)
Thank you for wonderful week in Bath! It was a course of my life. This experience will serve as a stable base for my future career.
Desiree Tojino
(5)
After attending the 5-day Advanced Certificate for an Executive Personal Assistant (ACEPA) course with Ian Shipley and spending time with some smart amazing women, I am now recharged with ideas, confidence, knowledge and the impulse to thrive. I have loved every minute of the course and enjoyed learning, sharing, inspiring and connecting with th...
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Cate M
(5)
The best workshop attended in a long while and I thoroughly enjoyed . Content was structured and very informative - will recommended any Executive Assistant to take the course at some-point in their career line ! Ian Shipley was fantastic couch :)
Julia Thirion
(5)
I attended training session in Dubai in October 2017 and this was one of the best training I ever had. Very complete, with a view from the top down which is not usual, especially in our EA word. I really enjoyed the groupe exercices which kept the training very dynamic. Ian Shipley is a fantastic trainer with a great experience that he is very k...
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Samrin
(5)
Course was excellent. Thank you for organizing such an awesome training and the trainer was the best.
Amanda H
(4)
Great course and insight to skills required for the modern day Executive Personal Assistant. Quite intensive but very comprehensive and informative.
Grace Hamidu-Musah
(5)
This training is the best I have ever attended outside my organizational leadership degree course. It is perfect for EAs, PAs and Administrative Professionals at different levels of their careers in all business environments. The group exercise sessions were invaluable and worked especially well for me by reinforcing all I learned. I cannot say...
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Olusade Paul-Rotua
(5)
It was very enlightening
Ashley Hatch
(5)
I found that the course was Comprehensive and covered all the aspects that I wanted to know more about. Really enjoyed the project management part and all the group exercise. It was nice to know that what you currently doing in your job, that you are on the right path with some good tips on how to improve on them. Would love to have more in de...
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Carol
(5)
Excellent Course! Comprehensive and Informative!
Sibel Numan
(5)
I really enjoyed this training, it was really informative, we covered loads of topics: DISC Profiling, Planning, Work breakdown Structures, Balanced Scorecard, KPIs, Project Management, Strategy and Tactics, Motivational Theory, Financial reporting, and many more. I participated in 15 group exercises, and I also gave a solo presentation on my la...
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Tania
(5)
Great group and great exchanges. Good opportunity to analyze things differently to move forward in this job.
Sarah Moshi
(5)
The race was very good where it met my expectations, and I also learned many things that I will practice in my field, I will also recommend this to the other people with the same field to attend. The trainer was also well understood.
Modisane
(5)
The content of the programme is articulate and would recommend to any executive assistant to attend this powerful training. I have learnt so much and already applying all the methodologies that I learnt.
Kutlwano
(5)
I had an amazing experience, I learned so much a big part of me grew in the process.
Ashleigh Candy
(4)
This is the ideal course to get to the next level. Personally it was a great benchmark to see where I was in the current environment. Great templates and techniques to adapt into the office. I would have liked the course to include a little more future potential technologies and practices to keep ahead of the pack.
VICKY
(5)
The course gave me an in-depth understanding of many different areas of a business, so that I now feel more confident in my current role.’ ‘The course is very comprehensive and empowering.
Sipho
(4)
I found the course really good, I even liked the way Richard took us through the manual because at first I thought there's no way we are going to finish it in a week lol. I'm glad to have been part of this course it was really insightful.
Yolanda Swart
(5)
I have enjoyed this course immensely. Attending the course has provided me with a more in debt understanding about my company. I have a more detailed understanding of management vs. leadership and have I have a clearer perspective on Management Skills, Project Governance and Project Management.
Mads
(5)
What in incredible week of training. The topics covered was so interesting and how we apply it to the "New" EA roles. Time and money well spent. Richard was amazing and kept us engaged throughout the week.
Beauty
(5)
A must attend for all EAs. The benefits are simply amazing! The best training by far!
Blessing Isong Tetteh
(5)
Very educative and the trainer (Ian) was just great
Fiifi Williams
(5)
I believe it was really worth every amount of money paid for it and Mr. Shipley was just one of the best tutors i have had in a very long time. Blending and sharing his work experience whilst teaching was for me the best.
Becky A.
(5)
This course is the best I have ever participated in. The package was well broken down for easy comprehension. The practical stories helped to relate the theories and easy steps for the topics. I will recommend office managers and the executive themselves to register for this course. Amazing!!!
Queenie Rosabelle
(5)
It was a valuable experience! Our everyday activities as Personal Assistants were presented from a different perspective, that left me feeling empowered and challenged to be more and do more. Each session was very interactive and hands on. Ian Shipley is a Superb Instructor!
Queenie Rosabelle
(5)
It was a valuable experience! Our everyday activities as Personal Assistants were presented from a different perspective, that left me feeling empowered and challenged to be more and do more. Each session was very interactive and hands on. Ian Shipley is a Superb Instructor!
Sandra Lacueva
(4)
I really enjoyed the training, the content is very extensive and comprehensive. I would suggest that the material be printed in colour especially because you refer to colours in the DISC profiling. I would also encourage more discussion and focus on the Top 10 qualities of the modern EPA as these are the areas we need to really develop. The t...
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Sandra Lacueva
(4)
I really enjoyed the training, the content is very extensive and comprehensive. I would suggest that the material be printed in colour especially because you refer to colours in the DISC profiling. I would also encourage more discussion and focus on the Top 10 qualities of the modern EPA as these are the areas we need to really develop. The t...
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Sarah Salini
(4)
It was a great learning course with a lot of information to take with. Thanks to the team and all participants to have made the week in Zurich unforgettable!
Olena Wiaderna
(4)
The Course was very well organised. The material is too big. I personally felt lack of time to share some experience which is sometimes better then just theory.
Sarah Salini
(4)
It was a great learning course with a lot of information to take with. Thanks to the team and all participants to have made the week in Zurich unforgettable!
Olena Wiaderna
(4)
The Course was very well organised. The material is too big. I personally felt lack of time to share some experience which is sometimes better then just theory.
Pam Logan
(5)
I am so pleased to have joined the ACEPA training in June 2017. The course overview is very thorough and formalises my expectations and the challenge I now have in 'educating' my bosses for us to work more effectively. Richard is a very knowledgeable tutor, with an amenable manor. Thanks also to my co-trainees that week, we worked well togeth...
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Pam Logan
(5)
I am so pleased to have joined the ACEPA training in June 2017. The course overview is very thorough and formalises my expectations and the challenge I now have in 'educating' my bosses for us to work more effectively. Richard is a very knowledgeable tutor, with an amenable manor. Thanks also to my co-trainees that week, we worked well togeth...
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Tracy Hyland
(4)
Good all round course for the aspiring Executive Personal Assistant. This course gives a flavour of many of the different aspects of business to master to become an effective and efficient Executive Personal Assistant. Possibly does not go into enough depth in some areas for current EPA's.
Tracy Hyland
(4)
Good all round course for the aspiring Executive Personal Assistant. This course gives a flavour of many of the different aspects of business to master to become an effective and efficient Executive Personal Assistant. Possibly does not go into enough depth in some areas for current EPA's.
Lynne Codd
(5)
I really enjoyed this course, we only had a small group and we all worked really well together. Richard made the course interesting and entertaining.
Lynne Codd
(5)
I really enjoyed this course, we only had a small group and we all worked really well together. Richard made the course interesting and entertaining.
IOANNA SAVVA
(5)
the course was great and the trainer was excellent
Aldrin Roco
(4)
The exercises after each topic helped a lot to supplement the lessons learned. The approach of the facilitator was direct and succinct. I would recommend this course to oldies and newbies alike.
Aldrin Roco
(4)
The exercises after each topic helped a lot to supplement the lessons learned. The approach of the facilitator was direct and succinct. I would recommend this course to oldies and newbies alike.
Sonia Folsom
(5)
The course provided some very good insights on how to build up relationships, fine-tune working styles and approaches, and understanding the role of the modern executive assistant.
Sonia Folsom
(5)
The course provided some very good insights on how to build up relationships, fine-tune working styles and approaches, and understanding the role of the modern executive assistant.
Sue Reaume
(5)
Having just finished this course successfully, I now have a full understanding of some of the processes that I have learned over my 20+ years in the industry. I particularly enjoyed the part on Project Management which is what I needed the most! Also, kudos to Richard! He kept this course on point but also fun and interesting!
Sue Reaume
(5)
Having just finished this course successfully, I now have a full understanding of some of the processes that I have learned over my 20+ years in the industry. I particularly enjoyed the part on Project Management which is what I needed the most! Also, kudos to Richard! He kept this course on point but also fun and interesting!
Laurel Wilson-Perry
(5)
This was an excellent course, the venue, speaker and course content were wonderful. I would recommend this course to others.
Laurel Wilson-Perry
(5)
This was an excellent course, the venue, speaker and course content were wonderful. I would recommend this course to others.
Carol Rayburn
(4)
It was a nice course. Some things were a little basic (telephone etiquette and email) but all in all I enjoyed it and really made some great connections. I also enjoyed Richard's delivery of the material.
Karen Murphy
(4)
There are many courses for EA's to choose from so I am always a little worried that the content will not be relevant to my world. It was great to finally participate in a course with advanced, relevant course content. Richard delivered this content in an efficient manner that offered lots of opportunity for dialogue. His anecdotes were very ente...
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Dawn Blomme
(5)
Excellent exposure to Project Management. The tools reviewed and shared will be very helpful in business application. In addition the team work gave ample opportunity to network with an amazing group of people and provided an opportunity to hear perspectives from others on some of the more challenging situations in which an EA can find themsel...
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Shanna
(4)
Very well organized, instructor well prepared and knowledgeable on content. Would recommend to others
Lien
(5)
First off, I would like to say Thank You to Richard Arnott for his exceptional delivery of this course! He was very engaging, funny, encouraging and accommodating. I had a very insightful week and hope to implement what I learned at my office! Would also like add that it was a pleasure meeting such talented, smart, friendly EAs :) Wishing ev...
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Shanna
(4)
Very well organized, instructor well prepared and knowledgeable on content. Would recommend to others
Karen Murphy
(4)
There are many courses for EA's to choose from so I am always a little worried that the content will not be relevant to my world. It was great to finally participate in a course with advanced, relevant course content. Richard delivered this content in an efficient manner that offered lots of opportunity for dialogue. His anecdotes were very ente...
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Rebecca Wacker
(5)
This training provides a well-rounded study of what the current Executive Assistant is likely assigned in daily activity. Beyond basic skills, the program also assists attendees in understanding their personality type and how they (and their executive) would tend to approach work based on natural style. Organizational tools are made available wi...
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Rebecca Wacker
(5)
This training provides a well-rounded study of what the current Executive Assistant is likely assigned in daily activity. Beyond basic skills, the program also assists attendees in understanding their personality type and how they (and their executive) would tend to approach work based on natural style. Organizational tools are made available wi...
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Connie Lahrim
(5)
I truly enjoyed the ACEPA session and Richard Arnott's approach to instructing the course. He not only engaged and encourage the class, he also ensure that the attendees had an understanding of the information and were comfortable with asking pointed questions when / where needed.
Connie Lahrim
(5)
I truly enjoyed the ACEPA session and Richard Arnott's approach to instructing the course. He not only engaged and encourage the class, he also ensure that the attendees had an understanding of the information and were comfortable with asking pointed questions when / where needed.
Morgan Thompson
(5)
Richard was incredibly engaging, had wonderful anecdotes and provided a fantastic training experience. It was truly a pleasure to be in his class; and unlike other courses, I walked away with more than a few tools to use in the future.
Lisa Barnette
(5)
The guidance, tools, and skills that I learned from this course are relevant in any organizational structure. All of my colleagues, and I, are excited to take the knowledge back to our teams. The group exercises were practical and provided discussion for real-life work scenarios. I would recommend this course to anyone looking to straighten thei...
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Lisa Pembleton
(5)
Wonderful course that focused on both the critical job skills but bridged the topics for expanding business knowledge base. Fabulous instructor that personalized the course and brought real life business examples. Would highly recommend to others. Thank you!
Morgan Thompson
(5)
Richard was incredibly engaging, had wonderful anecdotes and provided a fantastic training experience. It was truly a pleasure to be in his class; and unlike other courses, I walked away with more than a few tools to use in the future.
Lisa Barnette
(5)
The guidance, tools, and skills that I learned from this course are relevant in any organizational structure. All of my colleagues, and I, are excited to take the knowledge back to our teams. The group exercises were practical and provided discussion for real-life work scenarios. I would recommend this course to anyone looking to straighten thei...
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Lorena Pears
(5)
The training that I received this week was top notch and spot on. I learned so much and Richard was awesome in presenting. He is passionate about what he does and teaching EA''s and PA's is what he does best. To bring out the best in all of us and to bring his passion and caring to us, Richard is a gem that stands out on top. I would recomm...
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Lorena Pears
(5)
The training that I received this week was top notch and spot on. I learned so much and Richard was awesome in presenting. He is passionate about what he does and teaching EA''s and PA's is what he does best. To bring out the best in all of us and to bring his passion and caring to us, Richard is a gem that stands out on top. I would recomm...
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Inece Y. Bryant
(5)
I just completed the ACEA training course with Richard Arnott! The course was not completely what I expected but definitely not disappointing. I really enjoyed it! Richard is a very engaging and enjoyable trainer. He had extensive knowledge of the subjects. He also made the course fun. It's a good refresher course on some things but for the mos...
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Inece Y. Bryant
(5)
I just completed the ACEA training course with Richard Arnott! The course was not completely what I expected but definitely not disappointing. I really enjoyed it! Richard is a very engaging and enjoyable trainer. He had extensive knowledge of the subjects. He also made the course fun. It's a good refresher course on some things but for the mos...
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Mona Lorenzo
(5)
This course has truly enlightened my skills as both an EA and strategic business partner for my Executive. Richard shared real-life experiences that gave a bigger picture of how these can be applied. The balance between classroom style lectures to hands-on active exercises truly enhanced the learning experience. Thank you very much.
Eldra Tatuem
(5)
Excellent course! Every EA should be required to take this course.
Victoria Charbonneau
(5)
Because of the extended course timeline, we covered topics with more detail then you'll get in a one day seminar. The pricate course was an excellent way of ensuring mutiple folks within an organization are learning similar tools and process, Richard Arnot is an excellent trainer providing us with feedback and support throughout the week! Che...
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Regina White
(5)
I have been here at my firm for over 20 years and this is the best course I have ever attended. Although somewhat intense, I learned a lot of information in a short amount of time, I got to know and gleaned from my co-workers, near and far, and Richard our facilitator was fantastic!
Carolyn S Jones
(5)
Richard was an exceptional instructor that was able to keep our attention while keeping us on, or gearing us back to, the focus point. I learned more that I expected.
Marcella Sciumbata
(5)
I was very happy with the content and the fact that I felt challenged, especially in going out of my comfort zone with presenting which is not easy for me. Thank you again to Richard Arnott for being a great teacher and mentor, and I hope our paths will cross again for future trainings.
Regina White
(5)
I have been here at my firm for over 20 years and this is the best course I have ever attended. Although somewhat intense, I learned a lot of information in a short amount of time, I got to know and gleaned from my co-workers, near and far, and Richard our facilitator was fantastic!
Mona Lorenzo
(5)
This course has truly enlightened my skills as both an EA and strategic business partner for my Executive. Richard shared real-life experiences that gave a bigger picture of how these can be applied. The balance between classroom style lectures to hands-on active exercises truly enhanced the learning experience. Thank you very much.
Eldra Tatuem
(5)
Excellent course! Every EA should be required to take this course.
Samia Elmogharbel
(4)
It was pleasure for me to attend the ACEPA course and I want to thank you for organizing it. It added a great value to my career and I have learned new techniques and ways to develop my abilities.
Samia Elmogharbel
(4)
It was pleasure for me to attend the ACEPA course and I want to thank you for organizing it. It added a great value to my career and I have learned new techniques and ways to develop my abilities.
LYFOUNG
(5)
I found the course very interesting. It is exactly what I was looking for! The programme is very comprehensive and the trainer Richard Arnott excellent. I really appreciated the practical exercices. It is also a good opportunity to meet my pairs and learn from their experience.
Julie Alcock
(4)
I found the course extremely inspiring but the Project Management day a little too in-depth and worthless in my environment. I was glad to have a little insight but unsure if I needed so much information. The course was very well set out and run, the location was great and Richard was an extremely good presenter.
Julie Alcock
(4)
I found the course extremely inspiring but the Project Management day a little too in-depth and worthless in my environment. I was glad to have a little insight but unsure if I needed so much information. The course was very well set out and run, the location was great and Richard was an extremely good presenter.
Melanie Richardson
(5)
I would highly recommend the ACEPA course to any assistant aspiring to work at a more strategic level. As an EA with over 30 years' experience, and already operating at that level, I still got a huge amount out of this programme. What I liked about it was that it gave me examples of frameworks and processes which I can take back into my own ro...
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Melanie Richardson
(5)
I would highly recommend the ACEPA course to any assistant aspiring to work at a more strategic level. As an EA with over 30 years' experience, and already operating at that level, I still got a huge amount out of this programme. What I liked about it was that it gave me examples of frameworks and processes which I can take back into my own ro...
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LILY NORA YIRENKYI
(5)
Ian meet my expectations, he was well prepared, clear and concise to demonstrate listening, very specific thus communicating in a professional and courteous manner, he conveys wellness to assist. This training is an eye opener to my career, it has really become part of me. I organized an event on the day after the exams and before the programme ...
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EDNA CHARLES
(5)
Topics were treated with brilliant practical examples. Balance Scorecard, STQC, The communication plan etc. Training was Very educative and refreshing.
Esther Wood
(4)
Excellent course with varied content. The only thing which I felt could improve it is perhaps not having the same trainer all week to inject some variety (this is not finding fault with Richard who was excellent!)
Suzanne Anderson
(4)
This is a very thorough course that looks at skills and knowledge that will enhance your role and enable you to be the best that you can be. The activities that you undertake help to bring the syllabus alive and really enable you to practise what you are learning. To gain an internationally recognised qualification is an added bonus. I would hi...
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Claire
(5)
This has given me such a better understanding of the business world. It gives you a broad knowledge of all the different caps you need to wear for the role of the modern EA/PA. I'm going back to work with an armful of tools that will help me be more efficient and give me the confidence to know that I am making a difference to my Exec.
Hannah Broccolino
(5)
I found this course thoroughly enjoyable and extremely relevant to my role as an EA. It felt like a crash course in Business Management Studies, covering all the key areas of management, leadership and doing effective business. It enabled me to feel more confident in the role I must play in my organisation, and gave me essential knowledge to bac...
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Suzanne Anderson
(4)
This is a very thorough course that looks at skills and knowledge that will enhance your role and enable you to be the best that you can be. The activities that you undertake help to bring the syllabus alive and really enable you to practise what you are learning. To gain an internationally recognised qualification is an added bonus. I would hi...
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Karin Hélène
(4)
The 5-day course was very well organised, the subjects covered during the week will assist me to further develop the skills to becoming a more professional and strategic Executive Assistant and a better partner to the Executive I work with today. The course focused on a wide variety of subjects relevant to me in my role to stay ahead within my ...
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Jill C
(5)
A very good course and would definitely recommend it to fellow PAs because it covers the full range of skills required to cope with the demanding and ever changing role of a modern assistant.
Kiran Khalid
(4)
I am so pleased I went on this course as it gave me a good all round knowledge on the things that modern EPAs encounter today. There was a heavy management aspect at the beginning of the course but that's very useful if you are senior and your manger relies on you to know those things. It also good to have an understanding of these subjects as...
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Kiran Khalid
(4)
I am so pleased I went on this course as it gave me a good all round knowledge on the things that modern EPAs encounter today. There was a heavy management aspect at the beginning of the course but that's very useful if you are senior and your manger relies on you to know those things. It also good to have an understanding of these subjects as...
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Kenneth Mungania
(4)
Mr Shipley is simply - experienced. He is well versed with modern office working environments.
Lisa Holder
(4)
I found this course really useful and very informative. Richard was very good at explaining each module and the group sessions were also a good tool of ensuring we understood what we had just been taught. I would definately recommend this course to my colleagues.
Heather Mallinson
(4)
I thoroughly enjoyed participating on this course and found the content to be informative and stimulating. I particularly enjoyed the dvd clips that were used to reinforce the learning on the different topics and also enjoyed the team participation sessions and the way the facilitator split us up into different teams, on different occasions thu...
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Lisa Holder
(4)
I found this course really useful and very informative. Richard was very good at explaining each module and the group sessions were also a good tool of ensuring we understood what we had just been taught. I would definately recommend this course to my colleagues.
Kenneth Mungania
(4)
Mr Shipley is simply - experienced. He is well versed with modern office working environments.
Finola Andrews
(5)
I thoroughly enjoyed the course and found it very beneficial. There was a good mix of ages, abilities and experience which made for a most interesting group of EAs! Richard was (is) a very good trainer, engaging with the group and encouraging the less confident people to get involved.
Julie Hempson-Simpson
(5)
I rated this course a top score. Really enjoyed the course, I learnt a lot and feel more confident as a result.
Simon Brocklebank
(4)
Well presented,enjoyable course. Only criticism length of course could be a little shorter not convinced as much depth required for some of the business topics. Perhaps could swap for more focus on EA/PA topics to maintain similar length.
Ann-Marie Crampton
(5)
This was a well run and informative course which I found very empowering. This has enhanced my learning and will help me support and deliver a higher service to my boss.
Clare Elisabeth Scrivner
(4)
This has been one of the most interesting courses I have participated too and in which I learned a lot on each and every subject. Richard is very skilled and it was a real pleasure to learn in such a way (one mans show) making sure everyone interacted with each other.
Angharad Williams
(5)
Thoroughly enjoyed the course and the content.
Alice Overfield
(5)
I went into the course not knowing what to expect. I found the course very good, in that I learnt a lot about me, the psychology behind the role and how to adapt to the situations I will face in the role of the EA. Thank you Richard for a very full on week of learning, in which I came away prepared to face challenges that lie ahead.
Mahvash Bakhtiari
(5)
inspiring, fantastic
Aimee Collins
(4)
I found the course a great use of my time and really enjoyed it. Richard was particularly engaging and a great trainer.
Kerry Lovell
(5)
A worthwhile course for all EAs with the added bonus of networking with like minded people within your profession.
Linette Haines
(5)
Informative, interactive, eye opener. Gave me a better realisation of the strategic value of things I do each day, understand better my colleagues behavior patterns and how to relate and contribute more strategically
Simon Brocklebank
(4)
Well presented,enjoyable course. Only criticism length of course could be a little shorter not convinced as much depth required for some of the business topics. Perhaps could swap for more focus on EA/PA topics to maintain similar length.
Aimee Collins
(4)
I found the course a great use of my time and really enjoyed it. Richard was particularly engaging and a great trainer.
Jacquie Steel
(5)
Thoroughly enjoyable and mentally stimulating course. Richard Arnott is an astute, professional trainer with a wealth of knowledge, freely imparted. I would heartily recommend this course to anyone wishing to upgrade their CPD and career aspirations for EAs/PAs and aspiring VAs from all backgrounds. The course encourages full participation t...
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Lynda McElligott
(5)
Excellent, informative, Enjoyable and well delivered. An action packed week, with lots of tips and tools to take forward.
Deborah Proudlove
(4)
Content of the course is intense, the tasks are a valuable exercise to help absorb the information. The course is wide ranging - newer and more involved topics from the standard PA skills - includes Planning, Projects, Risk Management and Report writing. The beauty of this course is the exchange of practices and ideas between the participant...
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Jacquie Steel
(5)
Thoroughly enjoyable and mentally stimulating course. Richard Arnott is an astute, professional trainer with a wealth of knowledge, freely imparted. I would heartily recommend this course to anyone wishing to upgrade their CPD and career aspirations for EAs/PAs and aspiring VAs from all backgrounds. The course encourages full participation t...
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Lynda McElligott
(5)
Excellent, informative, Enjoyable and well delivered. An action packed week, with lots of tips and tools to take forward.
Inmaculada Perez Pardo
(4)
Very complete training but I would suggest that print outs are handled over in color rather than black and white.
Karen J
(4)
Don't go into this course thinking its an easy ride it's not but I can say that it is so informative and will help any PA/EA in understanding their bosses needs. I thoroughly enjoyed the course, it has given me a lot to think about and more confidence in my role. Thanks Richard...
Jill Larmer
(5)
ACEPA Gleneagles Mar 2017 was a voyage of discovery for me - after years of being an EA and studying business methods and practices I found out what I didn't know; what I had always wanted to know; and gathered some clues as to why people over my career reacted the way they had when they wanted to know something I couldn't tell them. As a grou...
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Nicole Ptolomey
(5)
By undertaking ACEPA training I feel it provided me with the effective and efficient knowledge & skills required to be a modern executive assistant. Highly recommend.
Nicole Ptolomey
(5)
By undertaking ACEPA training I feel it provided me with the effective and efficient knowledge & skills required to be a modern executive assistant. Highly recommend.
Bekki Dube
(4)
This is a great course! It is what I was looking for, something to help me refocus and decide which direction to take. Very realistic and thought provoking group assignments. I've taken away a lot of information that I will use in my Personal Development Plan. I would and will recommend this course.
Mariana Semerjion
(5)
It would be great if you can come to Brazil, São Paulo to offer ACEPA course!
Mariana Semerjion
(5)
It would be great if you can come to Brazil, São Paulo to offer ACEPA course!
Silahliwe Mogale
(4)
Excellent and well presented training.
Estine Horn
(5)
This course was extremely valuable to me and would recommend it to all. It covers such a broad spectrum of the modern Assistant's role and is a must do in order to gain the necessary confidence and knowledge to be successful in our individual roles. Thank you BMTG and especially Richard for presenting this amazing course.
Silahliwe Mogale
(4)
Excellent and well presented training.
Estine Horn
(5)
This course was extremely valuable to me and would recommend it to all. It covers such a broad spectrum of the modern Assistant's role and is a must do in order to gain the necessary confidence and knowledge to be successful in our individual roles. Thank you BMTG and especially Richard for presenting this amazing course.
Karen Aniola
(5)
I recently completed this course in London, and I thoroughly enjoyed it. The best and most relevant training course I have every undertaken. It is thorough, comprehensive, and professional. It covers everything that an EA needs to know, from understanding of your organisation's strategy and mission, and personality profiling, through to softe...
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Karen Aniola
(5)
I recently completed this course in London, and I thoroughly enjoyed it. The best and most relevant training course I have every undertaken. It is thorough, comprehensive, and professional. It covers everything that an EA needs to know, from understanding of your organisation's strategy and mission, and personality profiling, through to softe...
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Stacey
(5)
The intensive 5-day training course was delivered by Richard Arnott, who saw the value in my existing knowledge and experience and used this as the foundation on which to build. The in-depth subjects were presented in a considered and stimulating way and the practical application of the theory, by way of group exercises, solidified my understand...
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Monique Lyle
(4)
This high level and insightful course was well delivered and the trainers experience evident. The course was delivered with humour, anecdotes and practical application to put learning into context. I felt privileged to be in a room with a fabulous group of EPAs, a wealth of knowledge in a single room! I came away feeling reassured that in some ...
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Monique
(4)
This high level and insightful course was well delivered and the trainers experience evident. The course was delivered with humour, anecdotes and practical application to put learning into context. I felt privileged to be in a room with a fabulous group of EPAs, a wealth of knowledge in a single room! I came away feeling reassured that in some ...
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Lorraine Moyes
(5)
I found the course to be interesting, enlightening, informative, motivating & enjoyable. The subjects covered were diverse & gave me a much better understanding of my company & how I could better perform within my role as EA to VP of Western Europe & MD of Northern Europe. I came away with a number of ideas of how to better perform & a determi...
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Lorraine Moyes
(5)
I found the course to be interesting, enlightening, informative, motivating & enjoyable. The subjects covered were diverse & gave me a much better understanding of my company & how I could better perform within my role as EA to VP of Western Europe & MD of Northern Europe. I came away with a number of ideas of how to better perform & a determi...
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Carina
(5)
I had been wanting to do a course to keep my skills up to date and learn new things. There was a myriad of things online but I found the ACEPA course via an organisation I am a member of and signed up straight away. The fact it was geared towards the EA specifically and was CPD accredited was what I was looking for. Richard was a great trainer a...
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Sandra Miller
(5)
Excellent course! An intense week of learning but I thoroughly enjoyed it. Better value for money than some other courses I looked at and it is CPD accredited.
Sandra
(5)
Excellent course! An intense week of learning but I thoroughly enjoyed it. Better value for money than some other courses I looked at and it is CPD accredited.
Zena Hassan
(5)
As an experienced PA/EA working at senior level, I have attended many courses. These have not served any purpose and the experience put down as refresher courses. The ACEPA course was the only course that I have attended where I can say was exceptional. It covered all aspects of a business where PA/EA need to have knowledge and captured the "g...
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Zena Hassan
(5)
As an experienced PA/EA working at senior level, I have attended many courses. These have not served any purpose and the experience put down as refresher courses. The ACEPA course was the only course that I have attended where I can say was exceptional. It covered all aspects of a business where PA/EA need to have knowledge and captured the "g...
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Lindelwa Masebe
(5)
The course was all that I expected and more. The subjects covered were so insightful and indepth, it helped me understand and now view myself as a business partner to my executive as opposed to being just ''paper pusher" or a mere a clerk... I understand better what is it that I need to do in my role and am super excited to be implementing some...
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Lindelwa Masebe
(5)
The course was all that I expected and more. The subjects covered were so insightful and indepth, it helped me understand and now view myself as a business partner to my executive as opposed to being just ''paper pusher" or a mere a clerk... I understand better what is it that I need to do in my role and am super excited to be implementing some...
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Sue
(5)
This one week course was fun, interesting and very interactive ! It engages everyone in class and covers indeed all aspects of what is expected out of a Modern PA in the century !
June
(4)
Good course. I had a really great time learning with Richard & fellow EAs/PAs.
Bridgette Sinikiwe Gondwe
(4)
The training was excellent. I however recommend that you consider more than one trainer to avoid monotony.
Bridgette Sinikiwe Gondwe
(4)
The training was excellent. I however recommend that you consider more than one trainer to avoid monotony.
Winny Jones
(5)
The course was excellent. The practicals helped me understand the course more. The manual is good because i am going to still be reading and referring to it. Mr. Arnnot was audible, very coordinated and was able to keep us focused. Very informative.
Olga Merchan Reina
(5)
At first I wasn't happy about the classroom-styled course, I was looking for new learning experiences, but I got much more than that! Richard engages you from minute one on a journey to rediscover our profession and spark a new interest in our profession. He takes us through an intensive journey challenging us to see beyond. It was also a great ...
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Shagun Sinha
(4)
This is the first time that I have seen some one recognizing the role of an EA in Business. And I am thankful to Richard and Lucy for not only recognizing the value of it but also coming up with a detailed training which will enhance the skills and capabilities of the existing EA professionals. I am glad to be part of this course which has dee...
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Kelly Garrett
(4)
The ACEPA course in Bath, England, was an excellent choice for me. Working with people from all over the world was a rare opportunity and one that provided an unexpected and unparalleled experience. The material was new; the instructor’s style was engaging and interactive. I look forward to implementing some of the project governance/project ...
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Sarah Morrison
(5)
Richard has a wealth of knowledge and conducts a professional course. His mix of theory and team tasks is perfect. I attended this course as a refresher after many years of no training and was apprehensive. My advice to other EA's, don't be. I thoroughly enjoyed networking with the other EA's from around the world, lovely ladies. I learnt s...
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Svetlana Stanchuk
(5)
The ACEPA training was excellent! Indeed an intensive and informative program it helped me to analyse my strengths and weaknesses in the workplace. It was the first training in which I partiicipated, and now I am looking forward to improving a lot of things in my daily job.
Genta Shalsi
(5)
A very intensive, interactive and attractive course. It provided us with useful tools and techniques indispensable to the new EA’s role as strong business partners serving the purpose and mission of the company/organization. Ideal for those EAs who are keen at learning more on project management, budget, planning, monitoring, as well as negotiat...
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Kelly Garrett
(4)
The ACEPA course in Bath, England, was an excellent choice for me. Working with people from all over the world was a rare opportunity and one that provided an unexpected and unparalleled experience. The material was new; the instructor’s style was engaging and interactive. I look forward to implementing some of the project governance/project ...
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Lorainne Lattibeaudiere Environment Agency (UK)
(5)
The 5 day Course was Intensive and very informative. It was good to network with other PA's across the world and across organisations. I would recommend this course to any EA/PA who wants to meet like minded people and get a new perspective on the EA/PA Role and to re-ignite the passion of why you chose to be a EA/PA as a career
Charlotte Dunger
(5)
The course was very informative and covered all areas for the Executive Personal Assistant. There were sessions throughout the week that I was already very competent in. However, this was a great tool for reinforcement. The session on project management I found very interesting and would be keen to look into further courses on this. I got a huge...
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Debbie Mahoney
(5)
we had a delegate group of 15, which in my opinion worked perfectly. a lot of our delegates were international and I really feel that this enhanced my learning experience and we got a very broad range of skills, experience and ways of working within group exercises. I think that because the course is taught by an executive rather than a PA we le...
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Debbie Mahoney
(5)