Course participants reviews for Advanced Certificate for the Executive Personal Assistant ACEPA™
Average rating 4.7
This class was awesome. Very professional instructor who brings out the best in his students. A group of EAs who wanted to be the best every day achieved so much more in only a ...
Richard did an outstanding job facilitating a class with strong and smart individuals with a range of personalities. He exceeded my expectations with the variety of subjects pe...
I enjoyed the ACEA training course and would recommend it to administrative professionals who want to expand their current skills--it covers a wide range of topics needed to be ...
On a very high level, the course touches on many aspects of managing a business and gives Executive Assistants a greater perspective of the decision-making that their executives...
This course was absolutely amazing! Not only did we have a great instructor but it provided opportunities to have a better understanding of how to support my Executives as well ...
Thanks very much Dr Richard it’s was great experience and time, it’s worth the money and excessed my expectations every aspect was a Business section and excellently done I will...
This was a great class. It was the right combination of soft skills and business knowledge. Well worth the time spent.
I really enjoyed the course, however I did think that by looking at the agenda it would be even more of a step up. By this I mean that when it says 'enhance your presentation s...
a very informational instructive training would greatly recommend it!! I Know it will help me tremendously in my position and stay on top of a moving business environment. tha...
The course was the best, the instructor Richard Arnott was excellent, I wish it was longer he was a great teacher, would love to go to another one of his classes....would recomm...
Must-have course for an EA who serves on any leadership team.
Thank you so very much for a very informative and interactive training course. This class offered me more than other trainings where you walk in and are learning everything you ...
Valuable course in D.C. which incorporates many of the aspects of the position I am currently in and continue to grow into every day. It provided great tools to help me to cont...
Very informative course.
The ACEA course is an amazing course for EAs who are serious about their career as an administrative professional. This course gives you information to help you understand your...
Very exceptional instructor, will take another class with him. His way of teaching is expert. He is a wonderful person, and a grate instructor as I sad before "Well Done Richa...
Richard Arnott delivers an amazingly in-depth course that gets you thinking and realizing the breadth of knowledge needed to be a Modern Day Executive Assistant and true Busines...
Richard provided a very informative 4 day course that gave me with a better understanding of my organization. His presentation style was just the right mixture of information, h...
This is the most extensive and thorough training and education I have experienced in decades. There are courses that promise upper level training but very few that truly deliver...
The ACEPA training was very inspirational, energising, bringing lots of ideas, with both substantial and in-depth knowledge together with case studies, learning from experience ...
A comprehensive training designed to stretch, motivate, and elevate members of the administrative profession. Delegates leave with the knowledge and confidence to advocate for ...
This is a perfectly designed and well thought through course. Kudos to Richard! You will only recognize after the end of the course how all the topics, team exercises and the en...
Excellent training course. Should be a must for all EA's. What an intensive week. Thanks to Richard (he did a great job!) and also a big thank you to the whole group in Bath.
A wonderful enriching experience for all, and you don't have to be an EA to benefit. The breadth of material covered in the week made it challenging but the final presentation m...
Thank you for wonderful week in Bath! It was a course of my life. This experience will serve as a stable base for my future career.
After attending the 5-day Advanced Certificate for an Executive Personal Assistant (ACEPA) course with Ian Shipley and spending time with some smart amazing women, I am now rech...
The best workshop attended in a long while and I thoroughly enjoyed . Content was structured and very informative - will recommended any Executive Assistant to take the course a...
I attended training session in Dubai in October 2017 and this was one of the best training I ever had. Very complete, with a view from the top down which is not usual, especiall...
Course was excellent. Thank you for organizing such an awesome training and the trainer was the best.
Great course and insight to skills required for the modern day Executive Personal Assistant. Quite intensive but very comprehensive and informative.
This training is the best I have ever attended outside my organizational leadership degree course. It is perfect for EAs, PAs and Administrative Professionals at different leve...
Great group and great exchanges. Good opportunity to analyze things differently to move forward in this job.
I really enjoyed this training, it was really informative, we covered loads of topics: DISC Profiling, Planning, Work breakdown Structures, Balanced Scorecard, KPIs, Project Man...
Excellent Course! Comprehensive and Informative!
I found that the course was Comprehensive and covered all the aspects that I wanted to know more about. Really enjoyed the project management part and all the group exercise. I...
It was very enlightening
The race was very good where it met my expectations, and I also learned many things that I will practice in my field, I will also recommend this to the other people with the sam...
I had an amazing experience, I learned so much a big part of me grew in the process.
The content of the programme is articulate and would recommend to any executive assistant to attend this powerful training. I have learnt so much and already applying all the me...
The course gave me an in-depth understanding of many different areas of a business, so that I now feel more confident in my current role.’ ‘The course is very comprehensive and ...
I found the course really good, I even liked the way Richard took us through the manual because at first I thought there's no way we are going to finish it in a week lol. I'm gl...
This is the ideal course to get to the next level. Personally it was a great benchmark to see where I was in the current environment. Great templates and techniques to adapt int...
I have enjoyed this course immensely. Attending the course has provided me with a more in debt understanding about my company. I have a more detailed understanding of management...
What in incredible week of training. The topics covered was so interesting and how we apply it to the "New" EA roles. Time and money well spent. Richard was amazing and kept us ...
A must attend for all EAs. The benefits are simply amazing! The best training by far!
Very educative and the trainer (Ian) was just great
This course is the best I have ever participated in. The package was well broken down for easy comprehension. The practical stories helped to relate the theories and easy steps ...
It was a valuable experience! Our everyday activities as Personal Assistants were presented from a different perspective, that left me feeling empowered and challenged to be mor...
I believe it was really worth every amount of money paid for it and Mr. Shipley was just one of the best tutors i have had in a very long time. Blending and sharing his work exp...
I really enjoyed the training, the content is very extensive and comprehensive. I would suggest that the material be printed in colour especially because you refer to colours i...
The Course was very well organised. The material is too big. I personally felt lack of time to share some experience which is sometimes better then just theory.
It was a great learning course with a lot of information to take with. Thanks to the team and all participants to have made the week in Zurich unforgettable!
I am so pleased to have joined the ACEPA training in June 2017. The course overview is very thorough and formalises my expectations and the challenge I now have in 'educating' ...
Good all round course for the aspiring Executive Personal Assistant. This course gives a flavour of many of the different aspects of business to master to become an effective a...
the course was great and the trainer was excellent
I really enjoyed this course, we only had a small group and we all worked really well together. Richard made the course interesting and entertaining.
The exercises after each topic helped a lot to supplement the lessons learned. The approach of the facilitator was direct and succinct. I would recommend this course to oldies a...
The course provided some very good insights on how to build up relationships, fine-tune working styles and approaches, and understanding the role of the modern executive assistant.
Having just finished this course successfully, I now have a full understanding of some of the processes that I have learned over my 20+ years in the industry. I particularly en...
This was an excellent course, the venue, speaker and course content were wonderful. I would recommend this course to others.
It was a nice course. Some things were a little basic (telephone etiquette and email) but all in all I enjoyed it and really made some great connections. I also enjoyed Richar...
There are many courses for EA's to choose from so I am always a little worried that the content will not be relevant to my world. It was great to finally participate in a course...
Excellent exposure to Project Management. The tools reviewed and shared will be very helpful in business application. In addition the team work gave ample opportunity to netwo...
Very well organized, instructor well prepared and knowledgeable on content. Would recommend to others
First off, I would like to say Thank You to Richard Arnott for his exceptional delivery of this course! He was very engaging, funny, encouraging and accommodating. I had a ver...
This training provides a well-rounded study of what the current Executive Assistant is likely assigned in daily activity. Beyond basic skills, the program also assists attendees...
I truly enjoyed the ACEPA session and Richard Arnott's approach to instructing the course. He not only engaged and encourage the class, he also ensure that the attendees had a...
Wonderful course that focused on both the critical job skills but bridged the topics for expanding business knowledge base. Fabulous instructor that personalized the course and ...
Richard was incredibly engaging, had wonderful anecdotes and provided a fantastic training experience. It was truly a pleasure to be in his class; and unlike other courses, I w...
The guidance, tools, and skills that I learned from this course are relevant in any organizational structure. All of my colleagues, and I, are excited to take the knowledge back...
The training that I received this week was top notch and spot on. I learned so much and Richard was awesome in presenting. He is passionate about what he does and teaching EA...
I just completed the ACEA training course with Richard Arnott! The course was not completely what I expected but definitely not disappointing. I really enjoyed it! Richard is a ...
This course has truly enlightened my skills as both an EA and strategic business partner for my Executive. Richard shared real-life experiences that gave a bigger picture of ho...
Excellent course! Every EA should be required to take this course.
Because of the extended course timeline, we covered topics with more detail then you'll get in a one day seminar. The pricate course was an excellent way of ensuring mutiple fo...
I have been here at my firm for over 20 years and this is the best course I have ever attended. Although somewhat intense, I learned a lot of information in a short amount of t...
Richard was an exceptional instructor that was able to keep our attention while keeping us on, or gearing us back to, the focus point. I learned more that I expected.
I was very happy with the content and the fact that I felt challenged, especially in going out of my comfort zone with presenting which is not easy for me. Thank you again to Ri...
It was pleasure for me to attend the ACEPA course and I want to thank you for organizing it. It added a great value to my career and I have learned new techniques and ways to de...
I found the course very interesting. It is exactly what I was looking for! The programme is very comprehensive and the trainer Richard Arnott excellent. I really appreciated th...
I found the course extremely inspiring but the Project Management day a little too in-depth and worthless in my environment. I was glad to have a little insight but unsure if I ...
I would highly recommend the ACEPA course to any assistant aspiring to work at a more strategic level. As an EA with over 30 years' experience, and already operating at that le...
Ian meet my expectations, he was well prepared, clear and concise to demonstrate listening, very specific thus communicating in a professional and courteous manner, he conveys w...
Topics were treated with brilliant practical examples. Balance Scorecard, STQC, The communication plan etc. Training was Very educative and refreshing.
Excellent course with varied content. The only thing which I felt could improve it is perhaps not having the same trainer all week to inject some variety (this is not finding fa...
This is a very thorough course that looks at skills and knowledge that will enhance your role and enable you to be the best that you can be. The activities that you undertake he...
This has given me such a better understanding of the business world. It gives you a broad knowledge of all the different caps you need to wear for the role of the modern EA/PA....
I found this course thoroughly enjoyable and extremely relevant to my role as an EA. It felt like a crash course in Business Management Studies, covering all the key areas of ma...
The 5-day course was very well organised, the subjects covered during the week will assist me to further develop the skills to becoming a more professional and strategic Executi...
A very good course and would definitely recommend it to fellow PAs because it covers the full range of skills required to cope with the demanding and ever changing role of a mo...
I am so pleased I went on this course as it gave me a good all round knowledge on the things that modern EPAs encounter today. There was a heavy management aspect at the beginn...
I thoroughly enjoyed participating on this course and found the content to be informative and stimulating. I particularly enjoyed the dvd clips that were used to reinforce the ...
I found this course really useful and very informative. Richard was very good at explaining each module and the group sessions were also a good tool of ensuring we understood wh...
Mr Shipley is simply - experienced. He is well versed with modern office working environments.
I thoroughly enjoyed the course and found it very beneficial. There was a good mix of ages, abilities and experience which made for a most interesting group of EAs! Richard wa...
I rated this course a top score. Really enjoyed the course, I learnt a lot and feel more confident as a result.
Well presented,enjoyable course. Only criticism length of course could be a little shorter not convinced as much depth required for some of the business topics. Perhaps could sw...
This was a well run and informative course which I found very empowering. This has enhanced my learning and will help me support and deliver a higher service to my boss.
This has been one of the most interesting courses I have participated too and in which I learned a lot on each and every subject. Richard is very skilled and it was a real pleas...
Thoroughly enjoyed the course and the content.
I went into the course not knowing what to expect. I found the course very good, in that I learnt a lot about me, the psychology behind the role and how to adapt to the situat...
inspiring, fantastic
I found the course a great use of my time and really enjoyed it. Richard was particularly engaging and a great trainer.
A worthwhile course for all EAs with the added bonus of networking with like minded people within your profession.
Informative, interactive, eye opener. Gave me a better realisation of the strategic value of things I do each day, understand better my colleagues behavior patterns and how to ...
Content of the course is intense, the tasks are a valuable exercise to help absorb the information. The course is wide ranging - newer and more involved topics from the standar...
Thoroughly enjoyable and mentally stimulating course. Richard Arnott is an astute, professional trainer with a wealth of knowledge, freely imparted. I would heartily recommend...
Excellent, informative, Enjoyable and well delivered. An action packed week, with lots of tips and tools to take forward.
Very complete training but I would suggest that print outs are handled over in color rather than black and white.
Don't go into this course thinking its an easy ride it's not but I can say that it is so informative and will help any PA/EA in understanding their bosses needs. I thoroughly e...
ACEPA Gleneagles Mar 2017 was a voyage of discovery for me - after years of being an EA and studying business methods and practices I found out what I didn't know; what I had a...
By undertaking ACEPA training I feel it provided me with the effective and efficient knowledge & skills required to be a modern executive assistant. Highly recommend.
This is a great course! It is what I was looking for, something to help me refocus and decide which direction to take. Very realistic and thought provoking group assignments. I'...
It would be great if you can come to Brazil, São Paulo to offer ACEPA course!
This course was extremely valuable to me and would recommend it to all. It covers such a broad spectrum of the modern Assistant's role and is a must do in order to gain the nece...
I recently completed this course in London, and I thoroughly enjoyed it. The best and most relevant training course I have every undertaken. It is thorough, comprehensive, and...
The intensive 5-day training course was delivered by Richard Arnott, who saw the value in my existing knowledge and experience and used this as the foundation on which to build....
This high level and insightful course was well delivered and the trainers experience evident. The course was delivered with humour, anecdotes and practical application to put le...
I found the course to be interesting, enlightening, informative, motivating & enjoyable. The subjects covered were diverse & gave me a much better understanding of my company &...
I had been wanting to do a course to keep my skills up to date and learn new things. There was a myriad of things online but I found the ACEPA course via an organisation I am a ...
Excellent course! An intense week of learning but I thoroughly enjoyed it. Better value for money than some other courses I looked at and it is CPD accredited.
As an experienced PA/EA working at senior level, I have attended many courses. These have not served any purpose and the experience put down as refresher courses. The ACEPA co...
The course was all that I expected and more. The subjects covered were so insightful and indepth, it helped me understand and now view myself as a business partner to my execut...
This one week course was fun, interesting and very interactive ! It engages everyone in class and covers indeed all aspects of what is expected out of a Modern PA in the century !
Good course. I had a really great time learning with Richard & fellow EAs/PAs.
The training was excellent. I however recommend that you consider more than one trainer to avoid monotony.
The course was excellent. The practicals helped me understand the course more. The manual is good because i am going to still be reading and referring to it. Mr. Arnnot was aud...
At first I wasn't happy about the classroom-styled course, I was looking for new learning experiences, but I got much more than that! Richard engages you from minute one on a jo...
This is the first time that I have seen some one recognizing the role of an EA in Business. And I am thankful to Richard and Lucy for not only recognizing the value of it but al...
The ACEPA course in Bath, England, was an excellent choice for me. Working with people from all over the world was a rare opportunity and one that provided an unexpected and un...
Richard has a wealth of knowledge and conducts a professional course. His mix of theory and team tasks is perfect. I attended this course as a refresher after many years of no...
The ACEPA training was excellent! Indeed an intensive and informative program it helped me to analyse my strengths and weaknesses in the workplace. It was the first training ...
A very intensive, interactive and attractive course. It provided us with useful tools and techniques indispensable to the new EA’s role as strong business partners serving the p...
The 5 day Course was Intensive and very informative. It was good to network with other PA's across the world and across organisations. I would recommend this course to any EA/...
The course was very informative and covered all areas for the Executive Personal Assistant. There were sessions throughout the week that I was already very competent in. However...
we had a delegate group of 15, which in my opinion worked perfectly. a lot of our delegates were international and I really feel that this enhanced my learning experience and we...
The course has a good mix of theory followed by practical exercises completed in small teams. This approach to the training ensures every individual engages in learning and part...
I've taken numerous administration professional training in the past and this one is by far the most fruitful program. Not only the program covers a broad range of topics for e...
Overall, it was a journey I started out of curiosity, not really knowing where it will take me or if it would be helpfull at this stage of my career. Not only was this one of th...
Many topics were covered during the 5 days in detail, giving a thorough knowledge of how to work at a senior level as a business partner to your Executive, helping you to unders...
Excellent course, interactive and inspiring. Richard sets a steady pace but ensures each topic is understood before moving forward. Beautiful setting. Only point would be the q...
One of the best training experience so far. Although there were some topics I have already seen in past trainings, I liked how Richard presented them. I did learn new things tho...
The course was very insightful. There could have been not a better trainer that Richard Arnott. Overall a very overwhelming experience. Came back with immense learning to implem...
This is a well-rounded, intense, meaningful training event for professional support providers who want to broaden their career horizons. Brilliantly presented, well organized, a...
I left this course feeling empowered to go back to my office and do it all. All the facets of the work environment were covered. The instructor made it very engaging, he deliv...
Excellent course. Good Facilitator! Very informative and engaging Course! I have enjoyed and learnt a lot more than I expected!
Program provided us knowledge and tools we need to be an effective business partner to our organization.
The course was enriching. Thumbs up for the trainer too. Overall, it was a very rewarding learning experience for me.
ACEPA course was the one i was looking for. I did not regret taking it.
Richard Arnott is a wonderful trainer and excellent communicator. He is very knowledgeable, experienced and encourages active participation from all trainees. Intense, interac...
Really pleased with the opportunity to attend this course. High level of accurancy, great chance of networking,good variety of topics discussed, highly recommended.
Excellent course, materials, venue. Everything was very well presented and understandable. Very good all round. Many thanks to all involved.
Excellent course, covers many topics. You learn through practical assessments as well as theoretical. Certainly helped build my knowledge regarding what is expected from a EPA a...
The course helped me upgrade my knowledge and broaden my view in all aspects of the executive assistant's role nowadays.
The course helped me upgrade my knowledge and broaden my view in all aspects of the executive assistant's role nowadays.
Absolutely fantastic week spent with Richard and other ladies from around the world! I learnt so much and I have a lot that I can take back to my current role and implement - I ...
Excellent course content Tutor was very knowledgeable and provided lots of real life examples during the weeks course. Richard showed a passions for his work throughout the week...
5
5
Brilliant course. Great info. Nice and interactive. Great tutor.
Very good program,the facilitator was exceptional,his work experience,the content in the program and exercises all jell and make it a very relevant program and puts your brain t...
The course was very informative and rich in content, the work was presented in a fun, interesting way that nurtured involvement of everyone. The presenter was very well conversa...
Excellent course and excellent Instructor.
An intense week of learning and inspiration, the exam and final presentation were great fun. An excellent course, highly recommended!
I can only recommend this training for all PA's and even Office Managers - our instructor Richard was fantastic and covered all aspects of running a business and working as a mo...
I attended this course, it was amazing experience, gave me new vision and added value to my career as EPA.
This course was very practical and informative. Every modern day EA or PA should take it and acquire skills of hiw to be more relevant in today's workplace. I really loved being...
I’ve been a PA in Saudi Arabia since 2009 and in the last three years my managing director has been pushing me to take a refresher course. Given nature of my job I can’t find th...
+Team work; Interesting program;Talented well prepared trainer - Needs more then 5 days to explore topics deeper
A great skill enhancing course. I will be recommending this to my colleagues.
An informative and enjoyable week. The course was intensive, but relevant for EAs working at a high level who wish to gain a better understanding of leadership, management, pl...
This course is the best I have done over my career and really does cover every aspect of the modern EA's role. The course is intensive and there is a lot to take in but the comb...
ACEPA Survey Result 2016
Excellent instructor, Excellent course materials, Excellent group
Thank you for the amazing and very useful training
Overall, the training was very effective and I learnt a lot from it. It gave me more insight and understanding on how to manage projects efficiently, multitasking and other rele...
Over all the course was a good one though very intensive. I did enjoy every bit of it. i was well informed espercially on aeras that i wasnt privy to. this has indeed perdge me ...
Fantastic course. Well thought out in delivery. Have learned a lot.
I suggest all EPA's undertake this course. its designed to help you understand the role and responsibilities of an EPA and also know some dos and donts. its very intensive and i...
A very rewarding, informative and engaging course. The exercises in strategic places really helped me to grasp an understanding of what had been discussed. Our tutor, Ian Shiple...
Very informative and engaging course. The exercises after each subject matter really helped me to grasp an understanding of the subject discussed. The presentation and examina...
Overall the course content and the delivery was brilliant! I especially liked how the days encompassed both listening and learning and then learning through group tasks. This br...
Overall the course content and the delivery was brilliant! I especially liked how the days encompassed both listening and learning and then learning through group tasks. This br...
I think it would be good if the course was tailored more to the business of the host organisation - I think a few of us wondered, after the first day, if the content was relevan...
This was an excellent course, the instructor kept the content appropriate to our role and made for a very enjoyable time. Thank You Ian.
it was a great course; presenter was engaging and kept the pace of the course on track for the participants
An exceptional course with an exceptional trainer, Ian Shipley. Highly recommend.
An exceptional course presented by an exception trainer, Ian Shipley. Would highly recommend PA's at any stage in their career attending this course.
An exceptional course presented by an exception trainer, Ian Shipley. Would highly recommend PA's at any stage in their career attending this course.
Although I've been a PA for 8 years, but still wanted to challenge myself, so I decided to sign up for this course and I'm so pleased that I did! The course covered everything ...
It was a good course.I loved the teamwork and the numerous assignments.It Kept us on our toes and made the class exciting.
I really enjoyed and learnt a lot from this course and it's all about the way the facilitator organised it. i felt part of it and hope more courses like this will come.
This course was very insightful and interactive.
The whole programme was very educative and I will recommend to my colleague assistants.
The course is very good and educative. The facilitator was really engaging and a very good teacher who knows how to handle even boring topics. i actually recommend this for eve...
The course, ACEPA is an excellent training course and it covers the role/what is expected of today's Administrative Professional. What we are looking for is recognition and the ...
I think this is a great package for Admin Professionals. I really learned a lot.
The course content was very relevant. it was very participatory and involving. The team exercises were very educative and that helps you to put into practice each module you lea...
This course was very in-depth and gave a lot of insights that will be instrumental in my career development and progression. The topics were broken down and explained, with use...
I really enjoyed the course and found Richard to be a great teacher who was very knowledgeable. The material encouraged strategic thinking and what you as a EA can bring to the ...
My name is Veronika and last year I was exposed to the EA training course in Dubai that was organized by BMTG at the very good level. I loved the venue, number of participants i...
A very advanced course which was very useful for our day-today work.
I really enjoyed the course which mixed theoric concepts with also practical exercises. I very much advise this course!
The course was very informative and had lots of fun in the class. Met extrordinary people with whom I am still in contact. Would recommend the course to fellow colleagues
This course was a great experience. It's a "must do". Richard was a wonderful knowledgeable facilitator. I left the course invigorated and really to make changes.
Intensive workshop for EAs trying to find her way around the profession and making sure he/she adds value to the business.
The programme was brilliant, and insightful of the environment in which the Executive PA operates. Richard Arnott is a great facilitator with fantastic knowledge on this subject.
The Course was very informative and really helpful, I have applied it my workplace and improved my productivity. Having the chance to attend another course with you, would be w...
This course is detailed, easy to understand and the facilitator was able to drive home all the salient points. The team work / projects was very practical and fantastic. I would...
Excellent!
Im still struggling to get my certificates from Opsa.
It was good and interactive
The course was very informative and challenging, we had a lot of interaction with one another which made us feel like we know one another. The course helped me to make sure tha...
The tools learnt in this course when efficiently applied helps events and activities to run smoothly. Every stage is followed step by step from the phase of conception to the dr...
Richard Arnott was fantastic, I looked forward to the class every day. He made ACEPA learning fun and entertaining, partially because he's just a funny guy. The training was sy...
I enjoyed the course immensely. The course content was very relevant and insightful. It was well attended by participants from many countries. I will recommend it to executive a...
Great course which helped me realise my strengths and weaknesses in the workplace. The knowledge I have picked up and applied in particular Project Management Skills has helped ...
The course was exellent,I have learned a lot from it.I can recommend it to friends and colleuges
The course was great it had in depth content of the 21st century PA. I will recommend this course to anyone.
The training was indeed an excellent program that helped me analyse my strengths and areas of improvement.
This course is not your average how-to-make-software-work-better EA course. This five day course is a mini-MBA bootcamp, pushing you to not only think like your executive, but h...
This is a great course, really worth doing. Content is detailed and well delivered, great group interaction with the opportunity to work with the skills you develop over the co...
The training elucidates adequate knowledge and understanding of the key essentials of Strategic Intelligent, Project Management, Corporate Finance and Reporting, Leadership, HR,...
A knowledgeable presenter with industry experience as well. We were treated like professionals that can make a difference in the office environment. He has the skills to handl...
There was never a dull moment with Richard. He used up-to-date examples for us to understand the lessons clearly and quickly. Interaction with everyone was also good as he made ...
This was an excellent course. I will recommend this course to all PA's or Office Administrators. The way the course was run made me understand each topic and gave me better kn...
I gained a lot of expertise and know-how from this training program presented by BMTG. Typical topics related to daily work situations.
The course covered the fundamental function of the organisation. This has helped me a great deal in my work place.
It was an excellent course and Richard Arnott was very good. He was precise and went in great detail to ensure everybody understood the course matter. I would definitely recomme...
The ACEPA is a very good tool in improving the performance of an executive personal assistant professionally.
We need to focus on the Assistant's daily work rather than focusing on the Strategy of the company as we remain just an Assistant. Regards
I was overall impressed by the facilitator, i learnt a lot from the training and it contributed a lot to my professional development. The method of training adopted by the faci...
one of the key things I learnt from the training is the smarter way to use the my organisation's resources to enable me deliver higher quality services. I also learnt that i...
The ACEA course held in New York City last week was utterly amazing. The course materials are right on par with the title! It's truly advanced material to encourage critical and...
Excellent course covering many different subjects relevant to a EA/PA role. I would recommend this course for any assistant new into the role or as a refresher for people who h...
Very interesting training, covering all areas of possible involvement for an EPA. The trainer was able to capture the interest of the audience with theory applied to interacti...
This was the best course I have attended for a long time. It gave me a lot of idees that I will implement at the office. Thank You Richard!
Richard is an excellent trainer. I liked the team work a lot. Some items were not new to me, but Richard conveyed them in a very easy and understandable way.
Very interesting and inspiring course!
This was a great learning experience. Even after a long time of service, I have still learned a lot.
Fabulous course! Excellent materials and presentations. I can take what I learned and start applying it directly at my workplace. Richard provided great depth on the topics that...
I recently spent 4 long days on the ACEPA course here in Dubai through Innoverto. I am a personal who becomes very bored easily when attending training sessions. I can honestly ...
It was an amazing course and Richard was perfect and to the point. He ensured that all of us understood the course properly. His presentation was very good filled with amazing p...
I recently spent 4 long days on the ACEPA course here in Dubai through Innoverto. I am a personal who becomes very bored easily when attending training sessions. I can honestly ...
A course for people who have been PA's for a while and understands the business. Strategic thinking and project management forms an increasingly bigger role in the PA's day to ...
Thank you for a top quality course. I especially enjoyed the group exercises and case studies. The presentation on the last day was an excellent application opportunity, i.e. ...
Business Partner cum Executive Personal Assistant is my new title. This course was assisted me to enhance my already existing skills and broadened my expertise in this field. ...
This course was intense! not your usual course where you come and listen and leave with an attendance certificate. You walk out of this course with your head held high. "I Matte...
This course was intense! not your usual course where you come and listen and leave with an attendance certificate. You walk out of this course with your head held high. "I Matte...
Excellent course. Covers all relevant topics. Would highly recommend it.
This is a very full on course, jam packed with a huge amount of information. I enjoyed the interaction and being in a position to use what you have learnt in group sessions. I...
This course has really empowered me to keep on working and learning again and again. The course really equipped me with so many skills, HR, Governance, Project Management, Risk ...
Its a need for every EPA. I've started to implement some of the things I learned and its really working for me. Thanks Richard.
A fantastic programme with enriching results. I am excited to implement what I have learned in my environment. Richard is a world class facilitator and allows you to think out ...
PA's should start believing in the valuable contribution that they can and must make towards their organisations. This course gave me the tools to enhance not only my role but p...
It was so good attending the training. Indeed an excellent program that helped me analyse my strengths and areas of improvement.
- Enjoied every minute - It was very informative and interesting - The course instructor was direct and influencial - Made me think to further take more courses with your insti...
Very innovative and extremely beneficial course! I have learned a lot and this will definitely improve my skills and performance.
It was a pleasure to attend this course. Richard is a great trainer.
This was a very interesting and effective training.
This was a great learning experience. Even after a long time of service, I have still learned a lot.
The ACEPA training is very informative and will definitely help to increase our productivity in our daily work
It was a very good learning experience; The course is very comprehensive and empowering.
A great course covering everything you and your boss will be working with day to day (from strategy to email etiquette!). Learn more about the processes you're already dealing ...
I found this course amazing, content is detailed and engaging. This will help in so many facets of my role and will only make me a better PA now and in the future. Richard is ...
The content was very rich in knowledge. Richard is a very good facilitator, and I liked the training techniques he applied during this course.
Brilliance beyond the imagination. Learnt valuable lessons and tools that will be useful for a long time to come. Richard is a good trainer (God Bless Him), explains & implement...
I really enjoyed the content and active workshop style. Richard was great!
I really enjoyed the content and active workshop style. Richard was great!
This was a very interesting and effective training.
It was a pleasure to attend this course. Richard is a great trainer.
Very innovative and extremely beneficial course! I have learned a lot and this will definitely improve my skills and performance.
This was a very interesting and effective training.
It was a pleasure to attend this course. Richard is a great trainer.
Very innovative and extremely beneficial course! I have learned a lot and this will definitely improve my skills and performance.
This was a great learning experience. Even after a long time of service, I have still learned a lot.
The ACEPA training is very informative and will definitely help to increase our productivity in our daily work.
It was a very good learning experience; The course is very comprehensive and empowering.
The ACEPA training is very informative and will definitely help to increase our productivity in our daily work
This was a great learning experience. Even after a long time of service, I have still learned a lot.
It was a very good learning experience; The course is very comprehensive and empowering.
The ACEPA training is very informative and will definitely help to increase our productivity in our daily work
I thoroughly enjoyed the week and have recommended the course through the Executive Secretary LinkedIn group.
Very informative and will definitely help to increase our productivity in our daily work.
Richard's approach to the training ensured we all interacted and interest was maintained.
I met some fantastic EA's and learnt from their experiences - great course!
This is one of the best courses I have attended in terms of content and delivery.
The course gave me an in-depth understanding of many different areas of a business, so that I now feel more confident in my current role.
Richard's approach to the training ensured we all interacted and interest was maintained.
The course is very comprehensive and empowering.
Very informative and will definitely help to increase our productivity in our daily work.
I'm going to pour all I learnt into work and enjoy the promotions when they come knocking.
My knowledge was rusty, now it is extremely enhanced.
If you have the opportunity to attend, wherever you are in the world, you should!
I thoroughly enjoyed the week and have recommended the course through the Executive Secretary LinkedIn group.
Simply put, it was brilliant.
This was a very interesting, fast paced executive level class. I learned so much from Richard. He was very patient and made the class interesting. I will be constantly learnin...