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On October 15th, hotcourses.com moved to findcourses.co.uk - which means you can now find all your favourite courses right here. Don't worry - you can still do all the things that you could do before.

All you need to do is search.

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What is an administrative skills course? 

Office (or administrative skills) courses will provide you with a comprehensive idea of everything you will need to be able to efficiently and effectively run an office in any industry! From basic communication skills to customer service, to bookkeeping, these courses will guide you step-by-step through everything you will need to know to properly deal with a bustling office. 

Throughout these courses, certified and professional instructors will also hold talks and group discussions, during which key aspects of administration will be extensively covered, primarily:

  • How to file/manage paper classification 
  • How to properly carry out specific research and analyse data 
  • How to handle complaints and solve customer disputes 

Amongst many others. 

Why should you take up an administrative skills course?


Whether you're in the middle of a job change or else aiming to polish your personal office skills, then look no further because these courses are definitely the right start! 

All the hard work awaiting a new administrative role may seem rather daunting at first, so tutors assigned to these courses will make sure to offer you with all the best help, guidance, and support you will need to ensure that when it comes to your first day at the job, you have everything in order with your feet firmly on the ground.

So, if you're aspiring to become a Personal Assistant, Secretary, Office Admin, or Office Manager, then have a look at our administrative skills courses and see which one is most suitable to your level and needs!

How will an administrative skills course help to improve your skills?

This course is principally comprised of several areas which cover a range of other sub-topics, aimed at improving your overall office skills. Some of these include: 

  1.  Job Functions and Descriptions
  2. Diary Management
  3. Business Reports and Letter Writing
  4. E-mail Writing
  5. Handling of Confidential Documents
  6. Meeting Management
  7. Data management, Record Keeping, and Filing
  8. Delivering Postal Mail
  9. Appointment booking and Interviews
  10. Customer service
  11. Basic Bookkeeping
  12. Invoicing and Handling Petty Cash

Through this curriculm, you will therefore have:

  • Learned key techniques to better take care of office duties 
  • Learned how to handle and recruit administrative tasks and issues
  • Understood what it takes to efficiently take up roles ranging from a Personal Assistant to Executive Secretary.

In addition, by the end of this course, you will also have the opportunity to take part in possible set-up scenarios. This will not only provide you with the chance to put your knowledge to the test but also gain valuable feedback and guidance which will help you improve and prepare yourself better for the future.

Method of assessment

Prior to receiving your certification, at the end of the course, you will be required to take an online multiple-choice question assessment test. This test is marked automatically so you will receive an instant grade and know whether you have passed the course.

What study options are available for administrative skills courses?

A quick search through our website will help you find over 100 office skills courses all over the UK. From institutions to universities, to online, these classes are offered in various ways, giving you the option to choose the most ideal channel that best suits you!

Classroom

A classroom course will take place at a designed time and location. This is a great option for the individual who wants to take training into their own hands or a small business who just needs to have a few employees trained.

Online

Online training is an option for those who favor flexibility. Individuals can participate in the course at their own pace and on their own time.

U.K. L&D Report: 2019 - Benchmark Your Workplace Learning Strategy

Are you curious about the L&D strategies of some of the U.K.'s top companies?

Find out what they're up to in findcourses.co.uk's second annual U.K. L&D Report!

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