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Frequently asked questions

  • Assertiveness is a communication style that involves expressing your needs, opinions, and feelings in a clear, direct, and respectful way, while also respecting the needs and rights of others. Assertiveness can help build self-confidence, improve relationships, and reduce stress.

  • Yes. Improving assertiveness can involve practicing effective communication skills, setting clear boundaries, learning to say no, and building self-confidence. Seeking feedback from others, role-playing difficult situations, and identifying and challenging unhelpful thoughts can also be helpful.

  • You will learn to communicate more effectively, set boundaries, manage conflict, and build self-confidence. Courses may involve role-playing, group discussions, and individual coaching, and are often tailored to specific industries or professions.

  • Courses may range from a few hundred pounds to several thousand pounds, and funding may be available through employers or professional organisations.

  • No. There is not formal assertiveness qualification, but many training providers offer certificates of completion or attendance. Some professional organisations may also offer accreditation or recognition for assertiveness training programs.

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When it comes to negotiations, having the edge on the other side can make all the difference.

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