Communication Skills, Corporate Training for Teams

Master these four principles of consultative partnering and you will transform your approach to important sales opportunities.

Nabarro, a leading commercial law firm, implements a plain English campaign.

The King's Fund chooses Emphasis to improve their overall writing standard.

SITA UK develops a unified voice in their bids and proposals.

A case study on 'Writing to Customers' training.

What does it take to be a successful public speaker?

To succeed in key account management we must make lots of contacts and talk to lots of people within the account. One of the ways customers reduce risk is to ensure that as many of their people as possible are in favour of the decision.

One of the most effective tactics available to buyers is the price challenge. It is very simple to use, and can be very effective.

Inspirational Leadership gets results. It’s about recognising that your most precious possession is the people who work for you, and having the skill to draw out the very best in their performance.

In collaboration with MPW Learning, a programme called ‘Leadership Pathway Programme’ was designed to bring all of the skills of a large high street charity organisation management team up to date. After introduction of the programme, common working practices were restructured, productivity increased and management satisfaction improved.

Read about how LDL brought the Carphone Warehouse together to retain managers and help employees live its new values.