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Customer Insight Masterclass
5.0
(1)
Institute of Data & Marketing
Boost value for you and your customers with Customer Insight Masterclass. Learn how to gain a competitive advantage by understanding...
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Professional Training
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1 day
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From 450 GBP
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Online
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Virtual Classroom
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Intermediate level
Customer Complaints Certificate Training Course
Learning247
The Customer Complaints Course provides students with the knowledge and skills necessary to effectively manage customer complaints. This training course...
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Professional Training
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From 39 GBP
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Online
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Self-Paced Online
The Customer Experience – Managing Relationships
5.0
(4)
London Business Training & Consulting
This Training Workshop will help you get a better understanding of your customer which is key to developing better relationships....
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Professional Training
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1 day
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From 680 GBP
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London
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Classroom
SVQ in Providing Financial Services Level 6
Babington
This SVQ in Providing Financial Services Level 6 apprenticeship allows learners to develop their knowledge of the rules and regulations...
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Apprenticeship training for companies
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15 months
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Multiple (2)
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Classroom, Self-Paced Online
Dealing with Customer Complaints
Online Courses Learning
Each business – even the greatest and best – needs to manage client objections. The business that can viably oversee...
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Professional Training
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From 75 GBP
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Online
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Self-Paced Online
Gaining Customer Testimonials Certification
Online Courses Learning
Client tributes are a compelling manner by which to rouse trust in forthcoming customers, conquer questions that they may have...
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Professional Training
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From 75 GBP
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Online
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Self-Paced Online
Call Centre - Achieving Best Practice (In-House)
PTP Training & Marketing Ltd
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
SVQ in Providing Financial Services Level 5
Babington
During this SVQ in Providing Financial Services Level 5 apprenticeship, learners will develop their knowledge of the rules and regulations...
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Apprenticeship training for companies
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12 months
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Multiple (2)
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Classroom, Self-Paced Online
Banking Operations – The Customer Experience
London Business Training & Consulting
This training Workshop looks at banking operations from the customer’s standpoint....
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Professional Training
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1 day
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From 680 GBP
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London
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Classroom
Customer Focused Management Workshop
5.0
(1)
Convertas Management Consultants
In the modern customer care management, a smile and answering questions is so common that has almost lost value. It...
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Professional Training
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5 days
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From 3,995 USD
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Dubai
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Classroom
Hospitality - Understand Customer Needs
First Response Training & Consultancy Services Ltd
This Understanding Customer Needs eLearning course has a seat time of 45 minutes and is designed for all operational staff...
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Professional Training
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From 15 GBP
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Online
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Virtual Classroom
Enhancing the Visitors Experience (In-House)
PTP Training & Marketing Ltd
All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care.&...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Hospitality - Creating a Positive Customer Environment
First Response Training & Consultancy Services Ltd
The Creating a Positive Customer Environment eLearning course is designed for operational hotel staff who interact with customers directly. ...
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Professional Training
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From 15 GBP
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Online
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Virtual Classroom
Customer Care (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Connecting with Customers
Online Courses Learning
Interfacing with clients is perhaps the most crucial components to the achievement of any business. You can have the best...
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Professional Training
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From 75 GBP
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Online
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Self-Paced Online
Problem Solving in Service
4.3
(3)
Chart Learning Solutions
If you are not part of the solution, you are part of the problem. A problem is any obstacle that...
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Professional Training
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5 hours
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From 49 USD
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Online
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Self-Paced Online
Loyalty Program with Customer Experience Excellence
London Training for Excellence
Building loyal customers in today's rapidly shifting marketplace is more challenging and crucial than ever. This 5-day course delves into...
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Professional Training
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5 days
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From 3,951 GBP
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Multiple (3)
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Classroom
How to Solve Customer Complaints - 2 Hour Power Session
Live and Learn Consultancy
Complaints can be stressful and difficult to manage, but they are also an excellent opportunity for businesses to learn, grow...
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Corporate Training for Teams
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2 hours
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Multiple (2)
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Virtual Classroom, In Company
Call Centre - Achieving Best Practice
PTP Training & Marketing Ltd
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
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Case Study
First Response Training have been working with Dimensions since early 2007 to provide a wide range of health and safety and social care training courses to their staff.
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