Professional Training Sales Self-Paced Online training courses

Read about how LDL brought the Carphone Warehouse together to retain managers and help employees live its new values.

The King's Fund chooses Emphasis to improve their overall writing standard.

Here's what GDPR means for us marketers and sales professionals, especially those with active cold calling and emailing campaigns.

Reaching the decision maker is the first major milestone in the sales process, and it is vitally important to understand the best ways to achieve this.

When it comes to negotiations, having the edge on the other side can make all the difference.

Cross-cultural negotiations can falter for a whole variety of reasons.

A case study on 'Writing to Customers' training.

To succeed in key account management we must make lots of contacts and talk to lots of people within the account. One of the ways customers reduce risk is to ensure that as many of their people as possible are in favour of the decision.

Cold calling, or telemarketing, is a tough, but rewarding role.

What does it take to be a successful public speaker?

Nabarro, a leading commercial law firm, implements a plain English campaign.

Inspirational Leadership gets results. It’s about recognising that your most precious possession is the people who work for you, and having the skill to draw out the very best in their performance.

Best Foot Forward Training guarantees that you get a threefold return on investment. How? Top end performers in your team will continue to be committed, staff stay motivated and productive, increasing your bottom line.

Some people say that in the era of consultative-partner selling, closing is no longer necessary. This is just not the case.

Master these four principles of consultative partnering and you will transform your approach to important sales opportunities.

Whilst there are hundreds of traits and qualities that go into being a good manager, one vital ability is knowing how and when to delegate tasks.

Verbal based communication, and cold calling in particular, remains an important part of any balanced sales strategy.