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Telephone Techniques - Incoming & Outgoing Calls
4.8
(6)
PTP Training & Marketing Ltd
This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
The Art of Retail Selling
4.8
(5)
PTP Training & Marketing Ltd
This is a course designed to assist individuals and companies to benefit from the experiences and research of successful retail...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Winning More Business on the Telephone
4.8
(18)
PTP Training & Marketing Ltd
This course is ideal for those who want to improve their follow-up calls to maximise sales. It will also help...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Maximising Appointments on the Telephone
4.6
(5)
PTP Training & Marketing Ltd
This telephone training course is ideal for those who want to improve their calls to maximise appointments. It will also...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Delivering Excellence Via Email - Half Day (AM)
PTP Training & Marketing Ltd
This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's...
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Professional Training
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0.5 days
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From 190 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Sales Management (1 Day Course)
4.0
(1)
PTP Training & Marketing Ltd
After defining Sales Management, this course investigates how to establish a marketing strategy, looking at the sales & marketing tools...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Successful Sales Presentations
4.8
(8)
PTP Training & Marketing Ltd
This course imitates the real two-stage process of qualification and presentation. Through a series of scenarios, Participants will practise their...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Speed Reading & Information Management
4.8
(20)
PTP Training & Marketing Ltd
Mounting work pressures, too little time, keeping your knowledge base up-to-date, checking out the competition: we all have to find...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Body Language - The Hidden Secret of Communicating Successfully
4.7
(13)
PTP Training & Marketing Ltd
Why is it that some people seem able to consistently communicate better than others? Research has shown that it is...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Managing Appraisals
4.8
(25)
PTP Training & Marketing Ltd
When performance is measured and reported the rate of performance improvement accelerates. This course enables appraisers at all levels of...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Strengthening your Well-Being to Improve Performance in the Workplace
PTP Training & Marketing Ltd
We all suffer personal setbacks and have days (weeks, maybe?) when it's hard to cope at work and keep yourself...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
The Practical MBA - Managing By Your Actions (2 Day Course)
PTP Training & Marketing Ltd
A manager's effectiveness depends on the manager! This 2 day course provides a unique opportunity for a manager, or aspiring...
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Professional Training
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2 days
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From 560 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Through the Customers' Eyes
PTP Training & Marketing Ltd
Only when we really understand our customers' experiences of our business can we make real improvements to our business practice....
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Risk Management
5.0
(2)
PTP Training & Marketing Ltd
This risk management course is designed to help Participants understand and assess the risks involved in making management or business...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
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Top 10 Course
Persuasive Presentations - (2 Days)
PTP Training & Marketing Ltd
A key objective of a presentation is to persuade and convince your audience. This 2-day presentation skills course will help...
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Professional Training
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2 days
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Walk, Talk, Stance for Maximum Impact
5.0
(1)
PTP Training & Marketing Ltd
We have only 15 seconds to make a first impression! Frightening when you think that, no matter how well we...
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Professional Training
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1 day
-
From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
The Green Worker
PTP Training & Marketing Ltd
A highly inspirational and practical course on how to transform your workplace into an energy-efficient and sustainable environment. This The...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Enhancing the Visitors Experience
4.7
(7)
PTP Training & Marketing Ltd
All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care.&...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Introduction to Contract Management
PTP Training & Marketing Ltd
In this age of austerity and financial cut-backs, managing contracts effectively is vital for the success of any organisation, whether...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Business Skills for Administrators
4.6
(5)
PTP Training & Marketing Ltd
The aim of this course is to give the busy administrator the skills to prioritise, organise and manage their working...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
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