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Business Planning
STL
To define the purpose and intention of your business To review key financial indicators including planning and projection How to...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Closing the Sale
STL
to explore the nature of SPIN turning objections into opportunities building a practical repertoire of questioning techniques the ABC of...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Communication Skills for High Pressure Teams
STL
This workshop combines fundamentals of emotional intelligence and behavioural styles analysis with practical communication strategies to equip teams with the...
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Professional Training
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2 days
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From 760 GBP
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Multiple (22)
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Virtual Classroom, Classroom
Cross Cultural Awareness
STL
This Cross-Cultural Awareness programme is intended to provide the understanding, skills and tools for you to adapt your behaviour to...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Virtual Classroom, Classroom
Customer Care
STL
Develop a ‘customer-led' approach to business by improving customer satisfaction, improving staff's attitudes and developing their technique in handling customer...
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Professional Training
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2 days
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From 760 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Customer Care for the Receptionist
STL
The role of the Receptionist To define great service with impeccable style The dynamics of personal influence Successful Principles of...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Customer Relationship Management
STL
Develop your performance and skills as an effective Customer Relationship Manager; understand the benefits of high level CRM and the...
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Professional Training
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1 day
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From 470 GBP
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Multiple (22)
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Virtual Classroom, Classroom
Dealing with Complaints and Aggression
STL
How to handle and resolve Complaints How to diffuse aggressive situations To examine the Philosophy of Communication Courses never cancelled...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Dealing with Imposter Syndrome
STL
This course is designed to explore the Imposter Syndrome, to recognise its presentations and debilitations for the psyche and in...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Developing Powerful Relationships through Digital Networking
STL
Developing your online reputation Examining strategies to network effectively Review the Fundamentals of Marketing Courses never cancelled . Restaurant lunch...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Effective Business English
STL
You will understand how to plan documents, adapt your message for the reader and write clear, accurate and compelling prose...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Virtual Classroom, Classroom
Excel PowerPivot
4.7
(186)
STL
At the end of this 2 day course delegates will have the skills required to start using PowerPivot. The course...
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Professional Training
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2 days
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From 650 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Excel VBA Advanced
4.6
(492)
STL
Upon completion of the course delegates will have a good understanding of the major components of VBA. Delegates will expand...
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Professional Training
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2 days
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From 380 GBP
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Multiple (22)
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Classroom, Virtual Classroom
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Advanced level
Facilitating Successful Remote Meetings
STL
Understanding how co-located and remote meetings differ Be able to benchmark against the best practice of effective remote management Gain...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Virtual Classroom, Classroom
Feedback - Giving and Receiving
4.8
(49)
STL
By the end of the course you will be able to: * Understand why feedback is so valuable * Champion...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Virtual Classroom, Classroom
Fundamentals of Selling
STL
By the end of this course you will be able to: Deal confidently with sales appointments Plan and effectively manage...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Improve your Memory
STL
Understanding the function of memory Understanding how memory and learning work Learning how to train your mind for learning Practise...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Innovation Master Class
STL
• create an organisation fit for innovation • foster a climate for innovation • learn tools and techniques for making...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
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Case Study
STL
Telling stories using your data has never been easier. Data storytelling sits at the crossroads of art and science and utilises both to improve insights. Today, there are a wide range of programs (take a look at somePower BI basics) that can take the data produced by your business and visualise it in a range of different ways, with the idea that utilising this visual language makes understanding complex and often dry data much easier...
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