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Introduction to Strategy
STL
You will be able to develop the necessary knowledge and skills required to take on a strategic role or management...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Leadership Development
STL
Leadership development enables you to: * Identify qualities of being a good leader * Discover your leadership strengths * Find...
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Professional Training
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1 day
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From 421 GBP
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Multiple (22)
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Virtual Classroom, Classroom
Leading Through Change
STL
Understand the emotional impact of change on themselves - and others Learn to communicate change sensitively and appropriately Use the...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Managing Customer Care
STL
Understand the importance of every single interaction with a customer Deal with customers confidently, professionally and with warmth Understand the...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Virtual Classroom, Classroom
Managing Difficult Staff
STL
Discuss and investigate the best possible options and solutions to handling staff matters effectively and professionally Look for a win-win...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Managing Talent
STL
During this course you will: develop general understanding of the talent management process examine key strategies to identify and improve...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Virtual Classroom, Classroom
Maximising Sales on the Phone
STL
To maximise productivity and networks Understanding the dynamics of winning business Using communication styles to build relationships Why certain types...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Motivating Skills
4.5
(4)
STL
This course provides a solid grounding in the factors that influence people's motivation and provides the tools to build and...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Virtual Classroom, Classroom
Personal Effectiveness for Managers
STL
Review the dynamics of people management Understand what a manager's role and responsibilities are Assess your own management style and...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Virtual Classroom, Classroom
Personal Leadership
STL
On this course you will build a personal leadership skillset and mindset that will leave you feeling more confident and...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Virtual Classroom, Classroom
Powerful Sales Presentations
STL
To develop clear and concise ‘purpose' To understanding what's-in-it-for-them? To investigate the philosophy of sales To deliver well-structured and creative...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Virtual Classroom, Classroom
Returning to Work - Effective Planning and Management
STL
Identify and plan for possible obstacles to returning to work Turn negatives in to new opportunities Adapt your communication style...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Virtual Classroom, Classroom
Running Performance Reviews
STL
Understand the benefits of a structured performance appraisal system Plan and prepare for appraisals/review meetings Test appraisal techniques before implementation...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Virtual Classroom, Classroom
Sales Effectiveness
STL
* Improved standards of procedure for building on customer relationships to ensure repeat purchases and encourage word of mouth referrals...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Staff Appraisals
STL
Understand the aims of appraisal and performance management. Identify the relationship between appraisal, performance, development and organisational effectiveness. Prepare and...
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Professional Training
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2 days
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From 760 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Team Building
STL
By the end of this course you will: Know what the dynamics of teambuilding are Understand the formula of a...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Virtual Classroom, Classroom
Team Leadership
STL
Linking practical leadership theories to dynamic team leading, this course comes to life by working through practical challenges and managing...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
The Business of Hospitality
STL
Explore the principles of: What it takes to build and manage a Hospitality operation Understanding the demands of the Hospitality...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
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Case Study
STL
Telling stories using your data has never been easier. Data storytelling sits at the crossroads of art and science and utilises both to improve insights. Today, there are a wide range of programs (take a look at somePower BI basics) that can take the data produced by your business and visualise it in a range of different ways, with the idea that utilising this visual language makes understanding complex and often dry data much easier...
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