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Key negotiation tactics for conflict resolution

Negotiations are an important part of resolving conflict. Conflict in corporate settings can be costly. Therefore, organisations do everything possible to resolve conflicts speedily. They also try to keep the dispute outside the courts, in an effort to lower costs of conflict resolution and reach a settlement more easily, or to maintain privacy. Conflicts arising within the organisation such as when an employee has a disagreement with management, or outside as when mergers are being worked out, can have long term negative impact. Negotiators with skills in smoothing out differences are therefore called upon to help resolve the dispute, and give both sides a win-win deal.

Why attend a negotiation course in London?

Negotiation courses in London will help delegates take their careers forward. Whether delegates are new to the field of arbitration and negotiation, or established professionals who are looking to update their knowledge, these training courses will help them hone their innate communication skills or acquire new skills, should they feel lacking.

Negotiation courses to match all requirements

Negotiation courses in London are offered to people from diverse backgrounds, with different goals and expectations regarding their role in an organisation. Some people might be targeting the role of a negotiator, and thus honing up their negotiation skills. Other participants might feel that a lack of assertiveness is hampering their career prospects, in any role, within any type of an industry. Delegates with different professional backgrounds can benefit from negotiation courses in London.

London training courses are geared at offering different outcomes, and are tailored to the requirements of delegates. Some companies might be looking to negotiate resettlements or restructuring to deal with financial problems.  Other organisations might be looking to create new partnerships, or negotiate new terms, and thus require expert negotiators. Delegates who attend negotiation courses in London to hone negotiation skills will be called upon to help organisations find a way out of disputes, or discover solutions that benefit all parties.

Targeted curricula to suit everyone

Courses in London involving negotiation skills have two aspects.  The first is evolving soft skills, such as persuasion and communication. These skills will often be taught at workshops, where confidence, persuading people, avoiding negativity in negotiations are among the most important soft skills taught to delegates attending workshops or London training courses on arbitration.

Basic psychological principles that work to reinforce a particular argument will also be discussed. While these courses may last from half a day to a week, courses of longer duration usually involve the legal aspect. Understanding the legal framework within which mergers and acquisitions, or employee rights must be honoured is an important part of the process of negotiation. Negotiation courses in London take into account the fact that even when disputes are settled outside the court, some knowledge of the law is necessary.

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Case Study
Negotiation Training
How to Tell if Your Client’s Price Challenge is a Ploy

One of the most effective tactics available to buyers is the price challenge. It is very simple to use, and can be very effective.

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Strengthening procurement across...

CIPS Corporate Academy for Aerospace and Defence has helped BAE Systems create a new generation of procurement professionals ready to reshape the way the company approaches purchasing, providing:

  • raised professional procurement standards across a whole sector;
  • £200,000 saved in delegate fees to date;
  • reduced time away from the office for training;
  • decreased project management costs.
Find out more
LDL Case Study

Read about how LDL brought the Carphone Warehouse together to retain managers and help employees live its new values.

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Corporate Coach Group
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