Office Management & Administration Courses

Effective office management is essential for the daily operations of any business and includes tasks such as financial planning, bookkeeping, billing, record keeping and the management of personnel, distribution and other aspects of logistics. Training programmes in office management and administration courses prepare delegates with the technical and social abilities to succeed in this role.

Browse a list of courses for new and existing office managers below and ‘request information’ to contact training providers directly.

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Displaying 101-150 of 270 results
Office Manager Protocol for Planning VIP Visits
London Training for Excellence
5 days
2,515 GBP
Multiple (16)
Learning Objectives: The Protocol for Office Managers of VIP's course will train you in the essentials of: Protocol Officer Skill...
Office Manager Training Course
Best Foot Forward Training
         
(1)
2 days
London
This intensive 2 day course explores the roles and responsibilties of the office manager and helps you improve your communication...
Office Skills Diploma
Pitman Training London City & Oxford Circus
87 hours
1,314 GBP
London
Office Skills Diploma Enhance or change your career for the better Practical work ready skills to help get you an...
Office Skills for Beginners
Souters
1 month
249 GBP
Multiple (2)
This course has been developed to help participants gain essential Typing Skills and IT Office Skills. Its is a beginner...
Organising Your Manager
GBC Learning & Development
         
(1)
1 day
325 GBP
London
This Organising Your Manager course is designed for PAs, secretaries and support staff looking to gain the soft skills and...
PA 2.0 Upgrade Yourself Workshop
Innoverto
3 days
2,100 USD
Dubai
Over the last 30 years, the role of the modern assistant has changed dramatically. Technology has played a huge role...
PA Course - Manchester
Souters
3 days
699 GBP
Manchester
The Souters PA Course is a popular course, due to its focus on getting prospective PAs ready for the job...
Personal Development for the PA & Administration Personnel
Reed Learning
1 day
475 GBP
London
This Personal Development for the PA & Administration Personnel course is designed to help PAs develop the competence necessary to...
Persuading and Influencing for the PA and Admin Personnel
Reed Learning
1 day
475 GBP
London
This Persuading and Influencing for the PA and Admin Personnel course is designed to give PAs and secretaries the tools...
Professional Customer Service
Best Foot Forward Training
1 day
London
This training course helps you deal with internal and external customers more effectively, improve the perceived quality of the service...
Professional Development for Senior PAs and Executive Assistants
Hemsley Fraser
         
(2)
2 days
999 GBP
London
This  Professional Development for PAs & Senior Secretaries course is designed for experienced PAs and secretaries who wish to develop...
Professional Reception Skills - The Face of the Company
Hemsley Fraser
1 day
549 GBP
London
Ensure you make a good impression that lasts into the future with this Professional Reception Skills The Face of the...
Professional Receptionist - Your Company's Image Matters!
GBC Learning & Development
         
(4)
1 day
325 GBP
London
This Professional Receptionist Your Company's Image Matters! course is suitable for staff who are representing the company in a front line...
Professional Receptionist Course
Souters
1 day
269 GBP
London
This CPD Accredited Professional Receptionist Course is delivered in an interactive workshop environment with an experienced live trainer. The trainer...
Professional Receptionist Diploma
Souters
1 day
479 GBP
London
The CPD Accredited Receptionist Diploma is a comprehensive piece of training. It includes an intense Professional Receptionist Course, Microsoft Outlook...
Professional Receptionist Skills
Activia Training
         
(57)
1 day
199 GBP
Multiple (9)
To raise the awareness of customer service at the reception desk and assist delegates in providing exceptional customer care....
Project Assistant Course - CPD Accredited
Souters
2 days
499 GBP
London
This course is a 2 day classroom format workshop. You will cover a fun combination of interactive and practical exercises...
Project Management Course for a PA, EA or Office Manager
Souters
         
(3)
2 days
599 GBP
London
The Project Management Training for PAs and EAs provide the learner with: A clear understanding of the key transferable skills...
Project Management for a PA, Office Manager and Senior Support Staff
Souters
         
(3)
1 day
299 GBP
London
This one day highly practical Project Management  training course aims to give additional insights, tools and techniques for running effective projects....
Project Management for Administrative Professionals
Informa Middle East
4 days
4,695 USD
Dubai
This Project Management for Administrative Professionals course is a highly practical examiniation of the tools and techniques associated with project...
Project Skills For The PA & Administration Personnel
Reed Learning
1 day
475 GBP
London
This Project Skills For The PA & Administration Personnel course provides an overview of project management fundamentals, enabling PAs and...
Reception and Telephony Skills
Cosensa Learning and Development
1 day
345 GBP
Multiple (5)
This course is designed to assist delegates to create the right first impressions for all visitors and callers. Delegates will...
Reception Skills
Benchmark Training
1 day
150 GBP
Leeds
Receptionists within your company create the first impression of your company to visitors, colleagues and clients. Receptionists are either image...
Receptionist Diploma Programme
Pitman Training Group
5 weeks
Multiple (36)
This Receptionist Diploma Programme by Pitman Training is designed to provide participants will the skills and knowledge required to succeed...
Report Writing
Best Foot Forward Training
1 day
London
This one day course shows you how to prepare, write and deliver professional reports, by enabling you to define and...
Report Writing
GBC Learning & Development
         
(5)
1 day
325 GBP
London
This Report Writing course has been developed for participants eager to produce professional reports that get their message across in...
Report Writing Course
Souters
1 day
199 GBP
London
This intensive one day Report Writing training course has been designed to give an intense insight and hands on guide...
Report Writing For Business
Reed Learning
1 day
475 GBP
London
If you would like to enhance your proficiency in writing reports for business that are concise and persuade or influence...
Role of the Company Secretary
Institute of Directors
         
(1)
1 day
955 GBP
London
This course will provide you with a useful overview of the company secretary's duties and responsibilities, as well as the...
Role of the Executive PA
Institute of Directors
2 days
1,560 GBP
London
Specifically designed to help the modern Executive PA succeed in their increasingly critical role, this course provides you with the...
Running Effective Meetings
Best Foot Forward Training
1 day
London
This intensive 1 day training course will guide you through the process of making your meetings more effective, efficient and...
School Leaver Diploma for PAs
Souters
3 months
1,416 GBP
London
This School Leavers Diploma has been developed by Souters based on popular demand. The course is designed to provide a comprehensive...
Secretarial Diploma
Pitman Training London City & Oxford Circus
         
(2)
6 weeks
2,750 GBP
Multiple (2)
This Secretarial Diploma Programme is designed to help delegates develop a range of essential office and computer skills to fast...
Secretarial, PA & Administrator Conference
Hemsley Fraser
1 day
259 GBP
Multiple (4)
The Spring 2015 Secretarial, PA and Administrator Conference is a motivational day filled with four completely fresh inspiring sessions presented...
Secretary & PA Course
Souters
         
(5)
5 days
999 GBP
London
The Secretary PA Course is a popular secretarial course that is particularly useful when you are ready for the job...
Secretary & PA Diploma Programme
Souters
         
(5)
5 days
1,299 GBP
London
This Secretary Personal Assistant Diploma Programme training with Souters is designed to prepare students to become a (or provides consolidation...
Secretary Diploma Programme
Pitman Training Group
         
(4)
10 weeks
Multiple (36)
This self paced Secretarial Diploma course is designed to provide a comprehensive education for those seeking a professional career as...
Secretary Foundation
Souters
         
(1)
30 hours
399 GBP
London
This is a beginner course to provide the skills that can act as a steeping stone to get your first...
Senior Secretaries and Personal Assistants' Programme
London Corporate Training Ltd
         
(2)
1 week
2,450 GBP
London
For executive secretaries & managers This Senior Secretary and Personal Assistant course provides participants with a comprehensive overview of the...
Social Media Skills for a PA
Souters
1 day
333 GBP
London
This workshop has been designed to demonstrate to PAs and others that work in Offices how to establish a social media...
Specialist Executive PA Diploma
Souters
Variable to suit delegate
2,699 GBP
London
Objective To offer the opportunity to add additional speciality courses to the Executive PA Diploma Programme in a combined package...
Speed Writing - Half Day
GBC Learning & Development
         
(5)
0.5 days
175 GBP
London
This Speedwriting Half Day course is designed to improve participants' minute taking abilities, teaching them a range of specific techniques for...
Speed Writing Course
Souters
         
(1)
1 day
199 GBP
London
This course seeks to enable you to learn the skill of Speed Writing, which increases the amount of information captured...
Success Skills for Secretaries & Administrators
Hemsley Fraser
         
(3)
2 days
999 GBP
Multiple (2)
This Success Skills for Secretaries & Administrators course will introduce you to new skills to develop your confidence and ability...
Successful Meetings and Minutes
Pitman Training Group
6 hours
Multiple (36)
In as little as 6 hours, this course in Successful Meetings and Minutes will enable delegates with skills to take...
Taking Minutes
Best STL
         
(64)
1 day
359 GBP
London
Courses never cancelled. Restaurant lunch. Last minute rescheduling. 24 month delegate support forum. And more... This course will benefit both...
Team Secretarial Course
Best Foot Forward Training
1 day
London
This intensive 1 day course you with management and administration skills to work effectively within the team. The training programme focuses...
Teeline Fast Shorthand
GBC Learning & Development
         
(1)
45 hours
695 GBP
London
Journalists, personal assistants, secretaries, students and minute takers will find shorthand to be a handy tool for producing quick, accurate...
Teeline Fast! Shorthand Course
Pitman Training Group
35 hours
Multiple (36)
The Pitman Training course in Teeline Shorthand is designed to teach participants shorthand theory and practice quickly. In as little...
The BMTG PA 2.0 Upgrade Yourself MasterClass
Business Management Training Group Ltd
3 days
Multiple (3)
Far from making assistants obsolete, the rise of technology has made their role increasingly complex and necessary. Indeed, the large...
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Office Management Courses for Administrators, Secretaries and Personal Assistants

Office administration is a critical and fundamental aspect of any business or organisation. Within this spectrum, secretaries, personal assistants (PAs) and office administrators are responsible for a variety of tasks in relation to management support, financial management, record keeping payroll and personnel management. As companies varying in their operations, requirements and resources, administrative tasks can differ from company to company. In specific terms, an administrative role encompasses financial planning, bookkeeping, recordkeeping, organisational management and duties associated with supporting their employing managers. For success in this role, administrators require skills in project management, time management, communication, organisation, bookkeeping and more.

The Evolution of Office Management & Administration

Before the introduction of computer technology and office administration software, administrative, secretarial and PA roles were primarily related to correspondence, operating the reception of offices and assisting management with support tasks.

Today, technology and office software have simplified the duties of administrative professionals, allowing them to become more efficient and take on a larger role in an organisation. This translates into a modern administrator who handles correspondence by email, phone and in person as well as helps manage the finances, payroll and logistics of an organisation. The role of administrator has never been so multi-faceted as it is today.

What is effective office management?

With more than 5 million people employed in office administration in the UK, there have been plenty of opportunities to figure out what works. Effectively, effective office management is efficient, friendly and productive. That is, administrative work encompasses both technical tasks as well as social communication with personnel, managers and clients regarding these tasks. Accordingly, these tasks and communications must be carried out in a timely manner and with sufficient results. Reflectively, the demand for skilled secretaries, office managers and personal assistants is set to rise in the coming year, resulting in an increasing need for quality and diversified training.

Training and Courses in Office Management

Courses and training programmes for secretaries, administrators and PAs typically cover administrative tasks on a general level or focus on one core aspect of administrative work, such as recordkeeping. In the grand scale of task-focused training, delegates of these courses can choose to study courses on audio typing, business writing, creating documents, customer service, health and safety, office software, minute taking, human resources and hone their management skills through management courses.

General courses on office admin are typically built into a larger qualification certificate or dimploma. These comprehensive programmes are usually divided by administrative tasks and can be targeting towards specific industries such as the health or legal industries or towards certain administrative positions, such as secretaries or executive PAs.

Who will benefit from office management training and courses?

As office management is fundamental to any business or organisation, everyone in a position that involves administration of some kind will benefit from professional business administration training. This can refer to professionals who have been recently appointed or promoted to a higher administrative position or newcomers to office administration. Training will also suit experienced individuals moving from specialist roles such as receptionist to wider administrative positions.

Find yourself in short of time to enroll for a long term course, but still interested exploring opportunities in the field of office management? Check these short office management courses.

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The Souters Experience

Maria needed the skills to get her the job she wanted. She turned to the Souters' Secretary PA course and Administration Diploma.

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Find out how one receptionist progressed in her career to the prestigious role as an Executive Assistant in major London bank.

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