Office Management & Administration Courses

Effective office management is essential for the daily operations of any business and includes tasks such as financial planning, bookkeeping, billing, record keeping and the management of personnel, distribution and other aspects of logistics. Training programmes in office management and administration courses prepare delegates with the technical and social abilities to succeed in this role.

Browse a list of courses for new and existing office managers below and ‘request information’ to contact training providers directly.

Speed Writing - Half Day
GBC Learning & Development
         
(5)
0.5 days
175 GBP
London
This Speedwriting Half Day course is designed to improve participants' minute taking abilities, teaching them a range of specific techniques for...
7 Key Skills PA Management Programme - The Assertive & Influential PA Masterclass
Global PA Training Academy
7 hours
425 GBP
London - City
The Global PA Association & Training Academy 7 Key Skills PA Management Programme has been designed to meet the demand for...
7 Key Skills PA Management Programme - The Executive PA Manager Masterclass
Global PA Training Academy
7 hours
425 GBP
London - City
The Global PA Association & Training Academy 7 Key Skills PA Management Programme has been designed to meet the demand for...
7 Key Skills PA Management Programme - The Strategic Business Support PA
Global PA Training Academy
7 hours
425 GBP
London - City
The 7 Key Skills PA Management Programme has been designed to meet the demand for a comprehensive programme that increases...
Chairing Effective Meetings
Courtney Associates (Global)
1 day
242 GBP
Multiple (3)
We've all had the experience of leaving a a poorly structured meeting with the feeling that it's been a complete...
Company Secretarial Practice Part 2 - Developing Responsibilities
Quorum Training - A Wilmington Company
1 day
495 GBP
Multiple (2)
This is the second part of a two day course which deals with the most important and usual functions of...
Conducting Meetings
Best STL
         
(2)
1 day
359 GBP
London
Courses never cancelled. Restaurant lunch. Last minute rescheduling. 24 month delegate support forum. And more... At the end of this...
Conveyancing: An Intensive Workshop for Paralegals
Central Law Training
1 day
475 GBP
Multiple (5)
This foundation level course in Conveyancing enables paralegals and secretarial staff to carry out their attributions as part of a...
Corporate Reception Skills
Best Foot Forward Training
1 day
London
This training course helps you improve the perceived quality of the service you offer to your audience by delivering excellent...
Developing Your PA Potential to Ensure Success
PTP Training & Marketing Ltd
         
(3)
1 day
450 GBP
Multiple (7)
The developing your PA potential course is designed for all PAs or Executive Secretaries who would like to improve and...
Effective Minute Taking
Cosensa Learning and Development
1 day
345 GBP
Multiple (5)
Effective minute taking is designed for staff who have the responsibility for organising and attending meetings in a support function....
Effective Speed Reading™
Illumine Training
         
(4)
1 day
450 GBP
London
Read much faster (typically x3) – saving valuable time and avoiding wasted effort. Enhanced confidence that you are as well...
Essential Skills for Administrators
Centre for Strategy and Communication
         
(16)
1 day
395 GBP
London
Administration teams often have the largest variation in responsibilities in any given organisation. Administrators must be flexible at all times...
Executive PA - Developing Your Role
GBC Learning & Development
         
(4)
1 day
325 GBP
London
This Executive PA Developing Your Role course equips secretaries and personal assistants (PAs) with the key skills necessary to provide...
Executive PA Advanced Course - Communicating and Negotiating
Souters
         
(1)
1 day
499 GBP
London
This highly practical Advanced Executive PA Communications and Negotiations training course is designed to help delegates increase their ability to...
Executive PA Advanced Course – Personal Effectiveness
Souters
         
(5)
1 day
499 GBP
London
This Advanced Executive PA Personal Effectiveness is designed for existing PAs as well as Secretaries and junior managers as the  Executive...
Executive PA Seminar
Pitman Training Group
1 day
Multiple (36)
Senior secretaries and Executive Personal Assistants work to manage their boss successfully, as well as plan and run effective meetings...
Facilitation and Meeting Skills
Best STL
         
(2)
1 day
359 GBP
London
Courses never cancelled. Restaurant lunch. Last minute rescheduling. 24 month delegate support forum. And more... By the end of this...
Finance for the PA & Administration Personnel
Reed Learning
         
(1)
1 day
475 GBP
London
The intensive one day training course will enable assistants and PAs to support the management team by providing them with...
HR for the PA & Administration Personnel
Reed Learning
         
(1)
1 day
475 GBP
London
 ...
Making An Impact At Meetings
Reed Learning
         
(2)
1 day
475 GBP
London
This  Making An Impact At Meetings course is designed to help you learn how to create a confident first impression...
Management for PAs
Best Foot Forward Training
         
(1)
1 day
London
This intensive 1 day course enables professionals due to take on the team leading responsibilities to develop their people management...
Manager & PA - Becoming a Star Partnership
Hemsley Fraser
         
(1)
1 day
999 GBP
London
Managers and PAs can learn to work more effectively together and explore their current working relationship by attending this Manager...
Marketing for the PA and Administration Personnel
Reed Learning
1 day
475 GBP
London
This Marketing for the PA and Administration Personnel course is designed to equip PAs, administration & support staff with a...
Medical Terminology Course
Souters
         
(6)
1 day
358 GBP
London
This is an excellent one day training course that covers essential Medical Terminology & Phrases. The workshop has been developed...
Meetings And Minute Taking Seminar
Pitman Training Group
7 hours
Multiple (36)
Organising meetings and taking minutes is a routine aspect of any secretary, PA or EA's job role. This one day...
Minute Taking
Best Foot Forward Training
         
(2)
1 day
London
This training course helps you write and deliver better notes and action points for official meetings. The aim of this...
Minute Taking
Pitman Training London City & Oxford Circus
6 hours
325 GBP
Multiple (2)
Minute Taking A practical guide Course Objective: To learn how to liaise with the chairperson to prepare the meeting and...
Minute Taking
Reed Learning
         
(4)
1 day
475 GBP
London
Gain the skills you need to be effective and efficient when taking notes in meetings by attending this practical training...
Minute Taking
Searchlight
1 day
190 GBP
London
Many employees are given responsibility for taking notes at meetings and reporting the content; however, many are given no training...
Minute Taking - A Practical Guide
GBC Learning & Development
         
(6)
1 day
325 GBP
London
This Minute Taking – A Practical Guide course provides participants with the possibility to boost their minute taking skills, ensuring...
Minute Taking Course
Souters
         
(1)
1 day
199 GBP
London
This highly practical Minute Taking training course was designed to provide the participants with the skills to understand and research the subjects...
Minute Taking Made Easy
Activia Training
         
(126)
1 day
199 GBP
Multiple (9)
This intensive one day training course has been designed to develop an understanding of the role of a minute taker,...
Minute Taking Made Simple
Hemsley Fraser
         
(2)
1 day
569 GBP
Multiple (4)
Make minute taking a complete breeze. Using a few simple yet brilliantly effective techniques, you can be in total control...
Newly Appointed Administrator
GBC Learning & Development
1 day
325 GBP
Multiple (2)
This one day Newly Appointed Secretary / Administrator course is highly suitable for junior office personnel seeking to expand their...
Organising Your Manager
GBC Learning & Development
         
(1)
1 day
325 GBP
London
This Organising Your Manager course is designed for PAs, secretaries and support staff looking to gain the soft skills and...
Personal Development for the PA & Administration Personnel
Reed Learning
1 day
475 GBP
London
This Personal Development for the PA & Administration Personnel course is designed to help PAs develop the competence necessary to...
Persuading and Influencing for the PA and Admin Personnel
Reed Learning
1 day
475 GBP
London
This Persuading and Influencing for the PA and Admin Personnel course is designed to give PAs and secretaries the tools...
Professional Customer Service
Best Foot Forward Training
1 day
London
This training course helps you deal with internal and external customers more effectively, improve the perceived quality of the service...
Professional Reception Skills - The Face of the Company
Hemsley Fraser
1 day
549 GBP
London
Ensure you make a good impression that lasts into the future with this Professional Reception Skills The Face of the...
Professional Receptionist - Your Company's Image Matters!
GBC Learning & Development
         
(4)
1 day
325 GBP
London
This Professional Receptionist Your Company's Image Matters! course is suitable for staff who are representing the company in a front line...
Professional Receptionist Course
Souters
1 day
269 GBP
London
This CPD Accredited Professional Receptionist Course is delivered in an interactive workshop environment with an experienced live trainer. The trainer...
Professional Receptionist Diploma
Souters
1 day
479 GBP
London
The CPD Accredited Receptionist Diploma is a comprehensive piece of training. It includes an intense Professional Receptionist Course, Microsoft Outlook...
Professional Receptionist Skills
Activia Training
         
(57)
1 day
199 GBP
Multiple (9)
To raise the awareness of customer service at the reception desk and assist delegates in providing exceptional customer care....
Project Management for a PA, Office Manager and Senior Support Staff
Souters
         
(3)
1 day
299 GBP
London
This one day highly practical Project Management  training course aims to give additional insights, tools and techniques for running effective projects....
Project Skills For The PA & Administration Personnel
Reed Learning
1 day
475 GBP
London
This Project Skills For The PA & Administration Personnel course provides an overview of project management fundamentals, enabling PAs and...
Reception and Telephony Skills
Cosensa Learning and Development
1 day
345 GBP
Multiple (5)
This course is designed to assist delegates to create the right first impressions for all visitors and callers. Delegates will...
Reception Skills
Benchmark Training
1 day
150 GBP
Leeds
Receptionists within your company create the first impression of your company to visitors, colleagues and clients. Receptionists are either image...
Report Writing
Best Foot Forward Training
1 day
London
This one day course shows you how to prepare, write and deliver professional reports, by enabling you to define and...
Report Writing
GBC Learning & Development
         
(5)
1 day
325 GBP
London
This Report Writing course has been developed for participants eager to produce professional reports that get their message across in...
  • Has a case study
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  • This course results in CPD hours
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Office Management Courses for Administrators, Secretaries and Personal Assistants

Office administration is a critical and fundamental aspect of any business or organisation. Within this spectrum, secretaries, personal assistants (PAs) and office administrators are responsible for a variety of tasks in relation to management support, financial management, record keeping payroll and personnel management. As companies varying in their operations, requirements and resources, administrative tasks can differ from company to company. In specific terms, an administrative role encompasses financial planning, bookkeeping, recordkeeping, organisational management and duties associated with supporting their employing managers. For success in this role, administrators require skills in project management, time management, communication, organisation, bookkeeping and more.

The Evolution of Office Management & Administration

Before the introduction of computer technology and office administration software, administrative, secretarial and PA roles were primarily related to correspondence, operating the reception of offices and assisting management with support tasks.

Today, technology and office software have simplified the duties of administrative professionals, allowing them to become more efficient and take on a larger role in an organisation. This translates into a modern administrator who handles correspondence by email, phone and in person as well as helps manage the finances, payroll and logistics of an organisation. The role of administrator has never been so multi-faceted as it is today.

What is effective office management?

With more than 5 million people employed in office administration in the UK, there have been plenty of opportunities to figure out what works. Effectively, effective office management is efficient, friendly and productive. That is, administrative work encompasses both technical tasks as well as social communication with personnel, managers and clients regarding these tasks. Accordingly, these tasks and communications must be carried out in a timely manner and with sufficient results. Reflectively, the demand for skilled secretaries, office managers and personal assistants is set to rise in the coming year, resulting in an increasing need for quality and diversified training.

Training and Courses in Office Management

Courses and training programmes for secretaries, administrators and PAs typically cover administrative tasks on a general level or focus on one core aspect of administrative work, such as recordkeeping. In the grand scale of task-focused training, delegates of these courses can choose to study courses on audio typing, business writing, creating documents, customer service, health and safety, office software, minute taking, human resources and hone their management skills through management courses.

General courses on office admin are typically built into a larger qualification certificate or dimploma. These comprehensive programmes are usually divided by administrative tasks and can be targeting towards specific industries such as the health or legal industries or towards certain administrative positions, such as secretaries or executive PAs.

Who will benefit from office management training and courses?

As office management is fundamental to any business or organisation, everyone in a position that involves administration of some kind will benefit from professional business administration training. This can refer to professionals who have been recently appointed or promoted to a higher administrative position or newcomers to office administration. Training will also suit experienced individuals moving from specialist roles such as receptionist to wider administrative positions.

Find yourself in short of time to enroll for a long term course, but still interested exploring opportunities in the field of office management? Check these short office management courses.

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The Souters Experience

Maria needed the skills to get her the job she wanted. She turned to the Souters' Secretary PA course and Administration Diploma.

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Group Profile
Wilmington Group Plc

Wilmington Group is a specialist provider of professional training services for the legal, corporate, financial, accountancy, regulatory, property, human resource and other professional sectors.

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Case Study
Career steps from Receptionist t...

Find out how Ran Yamaguchi completed a Souters Secretary PA Diploma, 2 years ago and now has a great job as a PA in an Investment Bank in London.

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How Justina Dealt with Redundancy
Souters

Faced with redundancy, learn how Justina Barratt used skill-building to turn her situation around. 

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Better brains for better Business®

Develop your greatest asset with Illumine Training.

 

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Jessica's Story of Ambition

Jessica's ambition in her career led her straight to a Souters diploma...

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CSC In-House Training

Over the past eight years, the Wessex Group of Sixth Form Colleges have used The Centre to deliver in-house training. More than 100 staff have taken a course, with many different subjects, including Minute taking, Presentation, Customer Skills, and Time Management.

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