Office Management & Administration Courses

Effective office management is essential for the daily operations of any business and includes tasks such as financial planning, bookkeeping, billing, record keeping and the management of personnel, distribution and other aspects of logistics. Training programmes in office management and administration courses prepare delegates with the technical and social abilities to succeed in this role.

Browse a list of courses for new and existing office managers below and ‘request information’ to contact training providers directly.

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Displaying 1-50 of 272 results
Touch Typing Course
Souters
         
(4)
1 month
99 GBP
Multiple (2)
Learn to touch type with this flexible touch typing course that can move forward at your own pace and requirements and...
Audio Typing Course
Souters
1 month
139 GBP
London
If you're looking to get a job as a Secretary, Administrator or PA, you will benefit from gaining essential Audio...
Reception Skills
Benchmark Training
1 day
150 GBP
Leeds
Receptionists within your company create the first impression of your company to visitors, colleagues and clients. Receptionists are either image...
Speed Writing - Half Day
GBC Learning & Development
         
(5)
0.5 days
175 GBP
London
This Speedwriting Half Day course is designed to improve participants' minute taking abilities, teaching them a range of specific techniques for...
Minute Taking
Searchlight
1 day
190 GBP
London
Many employees are given responsibility for taking notes at meetings and reporting the content; however, many are given no training...
Minute Taking Course
Souters
         
(1)
1 day
199 GBP
London
This highly practical Minute Taking training course was designed to provide the participants with the skills to understand and research the subjects...
Minute Taking Made Easy
Activia Training
         
(126)
1 day
199 GBP
Multiple (9)
This intensive one day training course has been designed to develop an understanding of the role of a minute taker,...
Professional Receptionist Skills
Activia Training
         
(57)
1 day
199 GBP
Multiple (9)
To raise the awareness of customer service at the reception desk and assist delegates in providing exceptional customer care....
Report Writing Course
Souters
1 day
199 GBP
London
This intensive one day Report Writing training course has been designed to give an intense insight and hands on guide...
Speed Writing Course
Souters
         
(1)
1 day
199 GBP
London
This course seeks to enable you to learn the skill of Speed Writing, which increases the amount of information captured...
Office Skills for Beginners
Souters
1 month
249 GBP
Multiple (2)
This course has been developed to help participants gain essential Typing Skills and IT Office Skills. Its is a beginner...
Secretarial, PA & Administrator Conference
Hemsley Fraser
1 day
259 GBP
Multiple (4)
The Spring 2015 Secretarial, PA and Administrator Conference is a motivational day filled with four completely fresh inspiring sessions presented...
Professional Receptionist Course
Souters
1 day
269 GBP
London
This CPD Accredited Professional Receptionist Course is delivered in an interactive workshop environment with an experienced live trainer. The trainer...
Virtual Assistant Course
Souters
         
(1)
1 day
269 GBP
London
This course will provide a VA with the tools and knowledge required to establish a Virtual Assistant business. The course...
Chairing Effective Meetings
Courtney Associates (Global)
1 day
285 GBP
Multiple (3)
We've all had the experience of leaving a a poorly structured meeting with the feeling that it's been a complete...
Successful Meetings and Minutes
Pitman Training London Holborn, Notting Hill, Croydon & Manchester
6 hours
294 GBP
Multiple (3)
Successful Meetings and Minutes Self paced study in LondonHolborn, Notting Hill & Croydon. In as little as 6 hours, this...
Project Management for a PA, Office Manager and Senior Support Staff
Souters
         
(3)
1 day
299 GBP
London
This one day highly practical Project Management  training course aims to give additional insights, tools and techniques for running effective projects....
Typing Course - Classroom Based
Souters
Variable to suit learner
299 GBP
London
This is a one day typing course with an experienced typist as your tutor. The aim of the course is...
Audio Typing for Beginners - Level 1
Pitman Training London Holborn, Notting Hill, Croydon & Manchester
15 hours
315 GBP
Multiple (3)
This is a fantastic self paced course for students wishing to learn audio transcription skills in the shortest time possible....
Audio Typing Intermediate Level 2
Pitman Training London Holborn, Notting Hill, Croydon & Manchester
15 hours
315 GBP
Multiple (3)
This is the best choice for those who want to achieve audio typing skills to the OCR Text Processing Level...
Executive PA - Developing Your Role
GBC Learning & Development
         
(4)
1 day
325 GBP
London
This Executive PA Developing Your Role course equips secretaries and personal assistants (PAs) with the key skills necessary to provide...
Minute Taking
Pitman Training London City & Oxford Circus
6 hours
325 GBP
Multiple (2)
Minute Taking A practical guide Course Objective: To learn how to liaise with the chairperson to prepare the meeting and...
Minute Taking - A Practical Guide
GBC Learning & Development
         
(6)
1 day
325 GBP
London
This Minute Taking – A Practical Guide course provides participants with the possibility to boost their minute taking skills, ensuring...
Newly Appointed Administrator
GBC Learning & Development
1 day
325 GBP
Multiple (2)
This one day Newly Appointed Secretary / Administrator course is highly suitable for junior office personnel seeking to expand their...
Organising Your Manager
GBC Learning & Development
         
(1)
1 day
325 GBP
London
This Organising Your Manager course is designed for PAs, secretaries and support staff looking to gain the soft skills and...
Professional Receptionist - Your Company's Image Matters!
GBC Learning & Development
         
(4)
1 day
325 GBP
London
This Professional Receptionist Your Company's Image Matters! course is suitable for staff who are representing the company in a front line...
Report Writing
GBC Learning & Development
         
(5)
1 day
325 GBP
London
This Report Writing course has been developed for participants eager to produce professional reports that get their message across in...
Social Media Skills for a PA
Souters
1 day
333 GBP
London
This workshop has been designed to demonstrate to PAs and others that work in Offices how to establish a social media...
Effective Minute Taking
Cosensa Learning and Development
1 day
345 GBP
Multiple (5)
Effective minute taking is designed for staff who have the responsibility for organising and attending meetings in a support function....
Reception and Telephony Skills
Cosensa Learning and Development
1 day
345 GBP
Multiple (5)
This course is designed to assist delegates to create the right first impressions for all visitors and callers. Delegates will...
Training for PAs
Cosensa Learning and Development
1 day
345 GBP
Multiple (5)
Our comprehensive one day programme is designed by a PA for PAs. This courses provides Personal Assistants with everything they...
Executive PA Seminar
Pitman Training London Holborn, Notting Hill, Croydon & Manchester
1 day
345 GBP
London - High Holborn
Senior secretaries and Executive Personal Assistants work to manage their boss successfully, as well as plan and run effective meetings...
Meetings And Minute Taking Seminar
Pitman Training London Holborn, Notting Hill, Croydon & Manchester
7 hours
345 GBP
London - High Holborn
Organising meetings and taking minutes is a routine aspect of any secretary, PA or EA's job role. This one day...
The Professional Receptionist Seminar
Pitman Training London Holborn, Notting Hill, Croydon & Manchester
1 day
345 GBP
London - High Holborn
This comprehensive 1 day seminar for Professional Receptionists is designed to illustrate the key skills required to work in reception....
Medical Terminology Course
Souters
         
(6)
1 day
358 GBP
London
This is an excellent one day training course that covers essential Medical Terminology & Phrases. The workshop has been developed...
Conducting Meetings
Best STL
         
(2)
1 day
359 GBP
London
Courses never cancelled. Restaurant lunch. Last minute rescheduling. 24 month delegate support forum. And more... At the end of this...
Facilitation and Meeting Skills
Best STL
         
(2)
1 day
359 GBP
London
Courses never cancelled. Restaurant lunch. Last minute rescheduling. 24 month delegate support forum. And more... By the end of this...
Taking Minutes
Best STL
         
(64)
1 day
359 GBP
London
Courses never cancelled. Restaurant lunch. Last minute rescheduling. 24 month delegate support forum. And more... This course will benefit both...
Touch Typing for Beginners
Pitman Training London Holborn, Notting Hill, Croydon & Manchester
25 hours
366 GBP
Multiple (3)
This Touch Typing course is web based, so participants can study anywhere, including the Pitman Training centres in London (High...
Touch Typing In 2 Days Classroom-Based Course
Pitman Training London Holborn, Notting Hill, Croydon & Manchester
2 days
386 GBP
London - High Holborn
Touch Typing In 2 Days Classroom Based Tutor Led Course In London High Holborn If you need to learn how...
Essential Skills for Administrators
Centre for Strategy and Communication
         
(16)
1 day
395 GBP
London
Administration teams often have the largest variation in responsibilities in any given organisation. Administrators must be flexible at all times...
Finance for the PA & Administration Personnel
Reed Learning
         
(1)
1 day
395 GBP
London
The intensive one day training course will enable assistants and PAs to support the management team by providing them with...
HR for the PA & Administration Personnel
Reed Learning
         
(1)
1 day
395 GBP
London
This HR for the PA & Administration Personnel training course is designed to provide participants with an in depth and...
Making An Impact At Meetings
Reed Learning
         
(2)
1 day
395 GBP
London
This  Making An Impact At Meetings course is designed to help you learn how to create a confident first impression...
Marketing for the PA and Administration Personnel
Reed Learning
1 day
395 GBP
London
This Marketing for the PA and Administration Personnel course is designed to equip PAs, administration & support staff with a...
Minute Taking
Reed Learning
         
(4)
1 day
395 GBP
London
Gain the skills you need to be effective and efficient when taking notes in meetings by attending this practical training...
Personal Development for the PA & Administration Personnel
Reed Learning
1 day
395 GBP
London
This Personal Development for the PA & Administration Personnel course is designed to help PAs develop the competence necessary to...
Persuading and Influencing for the PA and Admin Personnel
Reed Learning
1 day
395 GBP
London
This Persuading and Influencing for the PA and Admin Personnel course is designed to give PAs and secretaries the tools...
Project Skills For The PA & Administration Personnel
Reed Learning
1 day
395 GBP
London
This Project Skills For The PA & Administration Personnel course provides an overview of project management fundamentals, enabling PAs and...
Report Writing For Business
Reed Learning
1 day
395 GBP
London
If you would like to enhance your proficiency in writing reports for business that are concise and persuade or influence...
  • Has a case study
  • Has a video
  • This course results in CPD hours
Displaying 1-50 of 272 results
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Office Management Courses for Administrators, Secretaries and Personal Assistants

Office administration is a critical and fundamental aspect of any business or organisation. Within this spectrum, secretaries, personal assistants (PAs) and office administrators are responsible for a variety of tasks in relation to management support, financial management, record keeping payroll and personnel management. As companies varying in their operations, requirements and resources, administrative tasks can differ from company to company. In specific terms, an administrative role encompasses financial planning, bookkeeping, recordkeeping, organisational management and duties associated with supporting their employing managers. For success in this role, administrators require skills in project management, time management, communication, organisation, bookkeeping and more.

The Evolution of Office Management & Administration

Before the introduction of computer technology and office administration software, administrative, secretarial and PA roles were primarily related to correspondence, operating the reception of offices and assisting management with support tasks.

Today, technology and office software have simplified the duties of administrative professionals, allowing them to become more efficient and take on a larger role in an organisation. This translates into a modern administrator who handles correspondence by email, phone and in person as well as helps manage the finances, payroll and logistics of an organisation. The role of administrator has never been so multi-faceted as it is today.

What is effective office management?

With more than 5 million people employed in office administration in the UK, there have been plenty of opportunities to figure out what works. Effectively, effective office management is efficient, friendly and productive. That is, administrative work encompasses both technical tasks as well as social communication with personnel, managers and clients regarding these tasks. Accordingly, these tasks and communications must be carried out in a timely manner and with sufficient results. Reflectively, the demand for skilled secretaries, office managers and personal assistants is set to rise in the coming year, resulting in an increasing need for quality and diversified training.

Training and Courses in Office Management

Courses and training programmes for secretaries, administrators and PAs typically cover administrative tasks on a general level or focus on one core aspect of administrative work, such as recordkeeping. In the grand scale of task-focused training, delegates of these courses can choose to study courses on audio typing, business writing, creating documents, customer service, health and safety, office software, minute taking, human resources and hone their management skills through management courses.

General courses on office admin are typically built into a larger qualification certificate or dimploma. These comprehensive programmes are usually divided by administrative tasks and can be targeting towards specific industries such as the health or legal industries or towards certain administrative positions, such as secretaries or executive PAs.

Who will benefit from office management training and courses?

As office management is fundamental to any business or organisation, everyone in a position that involves administration of some kind will benefit from professional business administration training. This can refer to professionals who have been recently appointed or promoted to a higher administrative position or newcomers to office administration. Training will also suit experienced individuals moving from specialist roles such as receptionist to wider administrative positions.

Find yourself in short of time to enroll for a long term course, but still interested exploring opportunities in the field of office management? Check these short office management courses.

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The Souters Experience

Maria needed the skills to get her the job she wanted. She turned to the Souters' Secretary PA course and Administration Diploma.

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Case Study
How Justina Dealt with Redundancy
Souters

Faced with redundancy, learn how Justina Barratt used skill-building to turn her situation around. 

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Centre for Strategy and Communic...

In 2012, NatCen Social Research and the Centre joined together to develop and deliver a new management and leadership programme (MLP) to support NatCen’s People Strategy goal of excellent leadership at all levels.

Designed for over 100 managers, the MLP included a varied mix of formal training, individual feedback and assessment (through 360 degree assessment or psychometric profiling), self-led learning (including e-learning), peer learning and one-to-one support.

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The career of a successful Execu...

Find out how one receptionist progressed in her career to the prestigious role as an Executive Assistant in major London bank.

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LUCA Awards for Bookkeeping Stud...

A successful Souters Bookkeeping student is awarded the prestigious LUCA Award.... read on to find out more.

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CSC In-House Training

Over the past eight years, the Wessex Group of Sixth Form Colleges have used The Centre to deliver in-house training. More than 100 staff have taken a course, with many different subjects, including Minute taking, Presentation, Customer Skills, and Time Management.

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