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Office Management Training Courses

Effective office management is essential for the daily operations of any business and includes tasks such as record keeping and the management of personnel and other aspects of logistics. Training programmes in office management and administration prepare delegates with the technical and social abilities to succeed in this role.

GBC Learning & Development works together with clients to provide Microsoft training solutions that deliver what they want, when and how they want it.

Advanced Certificate for the Executive Assistant (ACEA™)
Innoverto
         
(330)
5 days
2,191 GBP
Multiple (10)
The Advanced Certificate for the Executive Assistant: ACEA™ (formerly known as the Advanced Certificate for the Executive Personal Assistant (ACEPATM)...
Advanced Certificate for the Executive Assistant: ACEA™
BMTG (UK) Ltd
         
(323)
5 days
 
Multiple (15)
formerly known as The Advanced Certificate for the Executive Personal Assistant: ACEPA™  International Certification ON-SITE / IN-HOUSE TRAINING NOW AVAILABLE...
Minute Taking Made Easy
Activia Training
         
(126)
1 day
199 GBP
Multiple (8)
This intensive one-day training course has been designed to develop an understanding of the role of a minute taker, to...
Advanced Dynamic Office Management & Administration
London Corporate Training Ltd
         
(68)
2 weeks
3,750 GBP
London
This  Advanced Dynamic Office Management & Administration  training programme is designed to provide delegates with a comprehensive overview of the key...
Senior Secretaries and Personal Assistants' Programme
London Corporate Training Ltd
         
(68)
1 week
2,450 GBP
London
For executive secretaries & managers This Senior Secretary and Personal Assistant course provides participants with a comprehensive overview of the...
Advanced Dynamic Office Management & Administration
London Corporate Training Ltd
         
(67)
2 weeks
 
Worldwide
This  Advanced Dynamic Office Management & Administration  training programme is designed to provide delegates with a comprehensive overview of the key...
Taking Minutes
STL
         
(64)
1 day
359 GBP
London
Courses never cancelled. Restaurant lunch. Last minute rescheduling. 24 month delegate support forum. And more... This course will benefit both...
Professional Receptionist
Hamilton Mercer
         
(61)
1 day
275 GBP
Multiple (3)
Receptionists are expected to be customer-facing, helpful and positive while dealing with challenging situations face-to-face and on the phone. Hamilton...
Professional Receptionist Skills
Activia Training
         
(57)
1 day
199 GBP
Multiple (8)
To raise the awareness of customer service at the reception desk and assist delegates in providing exceptional customer care....
Senior Secretaries and Personal Assistants' Programme
London Corporate Training Ltd
         
(33)
1 week
 
Worldwide
This Senior Secretary and Personal Assistant course provides participants with a comprehensive overview of the high standards of modern office...
Facilitation and Meeting Skills
Illumine Training
         
(24)
1 day
 
Worldwide
Facilitate discussions and plan, organise and run effective meetings Stop wasting time with inefficient meetings Facilitate to get the best...
Corporate Legal Advisers and Chartered Company Secretaries
London Corporate Training Ltd
         
(17)
1 week
2,650 GBP
London
This one-week long course in Corporate Legal Advisers and Chartered Company Secretaries is designed for all lawyers - both new...
Corporate Legal Advisers and Chartered Company Secretaries
London Corporate Training Ltd
         
(16)
1 week
 
Worldwide
This in-house course in Corporate Legal Advisers and Chartered Company Secretaries is designed for all lawyers - both new and...
Executive PA Diploma
Pitman Training Group
         
(15)
12 weeks
 
Multiple (57)
The role of an Executive PA or Executive Assistant is a challenging one. An Executive PA needs to be able...
Executive PA or EA
Souters
         
(12)
As required
 
Nationwide
Through this CPD-accredited course from Souters, participants will develop their skills for success in Executive PA or EA (International) roles.  Participants...
Executive PA or EA
Souters
         
(10)
3 days
799 GBP
London
Through this CPD-accredited, three-day course from Souters, participants will be empowered to pursue and excel in an Executive PA or EA...
People Management Skills for Secretaries & PAs
PTP Training & Marketing Ltd
         
(9)
1 day
450 GBP
Multiple (7)
This course is intended to complement Personal Organisation skills for Secretaries and PAs , but can be taken alone. The...
Executive PA - Manchester
Souters
         
(8)
2 days
699 GBP
Manchester
Souters' CPD Accredited Executive PA Course has been delivered a range of now successful Executive Pas across UK and Internationally....
Office Manager
Souters
         
(8)
5 days
899 GBP
London
This comprehensive five-day training course in Office Admin and Management is designed to provide an intense exposure to the varied...
Secretary & PA
Souters
         
(8)
5 days
999 GBP
London
The five-day Secretary PA Course is a popular secretarial course that is particularly useful when you are ready for the...
Executive PA Training - The Executive PA Manager Masterclass
Global PA Association & Training Academy
         
(7)
7 hours
480 GBP
Multiple (2)
The Global PA Association & Training Academy offers an Executive PA Programme '7 Key Skills PA Management Programme'. It can...
Executive PA Training - The Strategic Business Support PA Masterclass
Global PA Association & Training Academy
         
(7)
7 hours
480 GBP
Multiple (2)
The Global PA Association & Training Academy offers an Executive PA Programme at Level 4, called  '7 Key Skills PA...
Executive PA Training - The Assertive & Influential PA Masterclass
Global PA Association & Training Academy
         
(6)
7 hours
480 GBP
Multiple (2)
The Global PA Association & Training Academy offers an Executive PA Programme '7 Key Skills PA Management Programme'. It can...
Get Ahead as an Executive PA
Adam Fidler Academy
         
(6)
2 days
355 GBP
Multiple (3)
The Executive PA training programme helps working PAs and Executive Assistants take their skills and performance to a new level. In two...
Minute Taking - A Practical Guide
GBC Learning & Development
         
(6)
1 day
325 GBP
Multiple (2)
This Minute Taking – A Practical Guide course provides participants with the possibility to boost their minute taking skills, ensuring...
Project Management for a PA, Office Manager and Senior Support Staff
Souters
         
(6)
2 days
599 GBP
London
This two-day highly practical Project Management training course aims to give additional insights, tools and techniques for running effective projects. By...
Secretary & PA Diploma Programme
Souters
         
(6)
5 days
1,299 GBP
London
There are different study options available for the Secretary / PA Diploma Programme, including full-time or part-time (evenings or weekends)...
Advanced Executive Assistant Programme
Global PA Association & Training Academy
         
(5)
2 days
800 GBP
London
Day 1 on 12th June 2018 & Day 2 on 26th June 2018 This Advanced Executive Assistant Programme has been developed...
Advanced Executive PA – Personal Effectiveness
Souters
         
(5)
1 day
499 GBP
London
This intensive one-day course is designed to further enhance the skills and successes of existing PAs (or those in related roles)....
Legal Secretary
Souters
         
(5)
5 days
799 GBP
London
There are two option for how to take the course Full time one week intense course (11:00-16:00) all week, 5 days...
Minute Taking
Souters
         
(5)
1 day
199 GBP
London
This highly practical Minute Taking training course was designed to provide the participants with the skills to understand and research the subjects...
Report Writing
GBC Learning & Development
         
(5)
1 day
325 GBP
Multiple (2)
This Report Writing course has been developed for participants eager to produce professional reports that get their message across in...
Speed Writing - Half Day
GBC Learning & Development
         
(5)
0.5 days
175 GBP
London
This Speedwriting - Half Day course is designed to improve participants' minute-taking abilities, teaching them a range of specific techniques for...
Advanced Corporate Legal Advisers and Chartered Company Secretaries
London Corporate Training Ltd
         
(4)
2 weeks
3,950 GBP
London
This two-week long course in Advanced Corporate Legal Advisers and Chartered Company Secretaries is an in-depth training programme that covers...
Effective Speed Reading™
Illumine Training
         
(4)
1 day
450 GBP
London
Read much faster (typically x3) – saving valuable time and avoiding wasted effort. Enhanced confidence that you are as well-informed...
Executive PA - Developing Your Role
GBC Learning & Development
         
(4)
1 day
325 GBP
Multiple (3)
This Executive PA - Developing Your Role course equips secretaries and personal assistants (PAs) with the key skills necessary to...
Office Management Skills Course
Distance Learning Centre
         
(4)
120 hours
250 GBP
Distance
The Office Management Skills Level 3 Course is designed for people who have (or plan to have) responsibility for the...
Professional Receptionist - Your Company's Image Matters!
GBC Learning & Development
         
(4)
1 day
325 GBP
London
This Professional Receptionist - Your Company's Image Matters! course is suitable for staff who are representing the company in a front...
Project Management for a PA, EA or Office Manager
Souters
         
(4)
2 days
599 GBP
London
Expand your Skills into Project Management with this Intensive 2-day Workshop This two-day highly practical Project Management training course is...
Secretarial Diploma
Pitman Training Group
         
(4)
8 weeks
 
Multiple (57)
This self-paced Secretarial Diploma course is designed to provide a comprehensive education for those seeking a professional career as a...
The Strategic Executive Assistant
Adam Fidler Academy
         
(4)
2 days
995 GBP
Multiple (2)
The Strategic Executive Assistant programme will change the way you view your job. This groundbreaking course, delivered and authored by...
Touch Typing
Souters
         
(4)
1 month
99 GBP
Multiple (2)
Standard plugin keyboards are available for purchase for participants who have laptops. This will aid you in achieving optimal results...
Administration
Souters
         
(3)
3 days
699 GBP
London
The Souters' Administration course is accredited by the CPD Institution. This accreditation provides the learner with a well-recognised qualification on...
Developing Your PA Potential to Ensure Success
PTP Training & Marketing Ltd
         
(3)
1 day
450 GBP
Multiple (7)
The developing your PA potential course is designed for all PAs or Executive Secretaries who would like to improve and...
Office Manager Diploma
Souters
         
(3)
5 days
1,199 GBP
London
This comprehensive five-day training course in Office Admin and Management is designed to provide an intense exposure to the varied...
Professional Customer Service
Best Foot Forward Training
         
(3)
1 day
895 GBP
London
This training course helps you deal with internal and external customers more effectively, improve the perceived quality of the service...
Project Management Skills for Executive PAs
Global PA Association & Training Academy
         
(3)
14 hours
800 GBP
London
Global PA Project Management for Executive Assistants Programme (2 day) which introduces Executive PAs, Personal Assistants, Executive Assistants, Office Managers,...
Success Skills for Secretaries & Administrators
Hemsley Fraser
         
(3)
2 days
999 GBP
Multiple (2)
This Success Skills for Secretaries & Administrators course will introduce you to new skills to develop your confidence and ability...
Training for PAs
Cosensa Learning and Development
         
(3)
1 day
345 GBP
Multiple (8)
Consensa's comprehensive one-day Training for PAs course is designed by a PA for PAs. This course provides Personal Assistants with...
Administration
Souters
         
(2)
As required
 
Nationwide
This business administration course is offered by Souters in the in-house/company specific format. The course can be customised depending upon...
  • = Has a case study
  • = Has a video
  • = New education
  • = This course results in CPD hours
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Office Management Courses for Administrators, Secretaries and Personal Assistants

Office administration is a critical and fundamental aspect of any business or organisation. Within this spectrum, secretaries, personal assistants (PAs) and office administrators are responsible for a variety of tasks in relation to management support, financial management, record keeping payroll and personnel management. As companies varying in their operations, requirements and resources, administrative tasks can differ from company to company. In specific terms, an administrative role encompasses financial planning, bookkeeping, recordkeeping, organisational management and duties associated with supporting their employing managers. For success in this role, administrators require skills in project management, time management, communication, organisation, bookkeeping and more.

The Evolution of Office Management & Administration

Before the introduction of computer technology and office administration software, administrative, secretarial and PA roles were primarily related to correspondence, operating the reception of offices and assisting management with support tasks.

Today, technology and office software have simplified the duties of administrative professionals, allowing them to become more efficient and take on a larger role in an organisation. This translates into a modern administrator who handles correspondence by email, phone and in person as well as helps manage the finances, payroll and logistics of an organisation. The role of administrator has never been so multi-faceted as it is today.

What is effective office management?

With more than 5 million people employed in office administration in the UK, there have been plenty of opportunities to figure out what works. Effectively, effective office management is efficient, friendly and productive. That is, administrative work encompasses both technical tasks as well as social communication with personnel, managers and clients regarding these tasks. Accordingly, these tasks and communications must be carried out in a timely manner and with sufficient results. Reflectively, the demand for skilled secretaries, office managers and personal assistants is set to rise in the coming year, resulting in an increasing need for quality and diversified training.

Office Management Courses

Courses and training programmes for secretaries, administrators and PAs typically cover administrative tasks on a general level or focus on one core aspect of administrative work, such as recordkeeping. In the grand scale of task-focused training, delegates of these courses can choose to study courses on audio typing, business writing, creating documents, customer service, health and safety, office software, minute taking, human resources and hone their management skills through management courses.

General courses on office admin are typically built into a larger qualification certificate or diploma. These comprehensive programmes are usually divided by administrative tasks and can be targeting towards specific industries such as the health or legal industries or towards certain administrative positions, such as secretaries or executive PAs.

Who will benefit from office management courses?

As office management is fundamental to any business or organisation, everyone in a position that involves administration of some kind will benefit from professional business administration training. This can refer to professionals who have been recently appointed or promoted to a higher administrative position or newcomers to office administration. Training will also suit experienced individuals moving from specialist roles such as receptionist to wider administrative positions.