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Frequently asked questions

  • Receptionists in the UK typically earn between £17,000 to £23,000 per year, but this can vary depending on the location and the industry you work in.

  • There are no specific qualifications required to become a receptionist, but employers may prefer candidates who have GCSEs or A-levels, as well as good communication and organisational skills.

  • The best receptionist course for you will depend on your current skill level and your career goals. Some popular options include courses offered by the Institute of Administrative Management (IAM) and the Chartered Institute of Professional Development (CIPD).

  • Receptionist courses can vary in duration, from short courses that can be completed in a few weeks to more comprehensive programmes that take several months to finish.

  • A receptionist course can provide you with a range of skills and knowledge, including customer service, communication, and administrative skills, as well as an understanding of software applications commonly used in the role.

  • There are a variety of receptionist courses available, including online courses, vocational courses, and apprenticeships. The right course for you will depend on your learning style, budget, and career goals.

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