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Disney's Customer Service Excellence + FISH!
5.0
(10)
Mobile Team Challenge
Learn how Disney achieved the Best in Class for their Customer Service Experience Excellence for almost 40 years and apply...
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Corporate Training for Teams
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7 hours
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From 45 GBP
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Multiple (2)
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Self-Paced Online, In Company
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This course results in CPD hours
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Top 10 Course
Effective Hotel Management - In Company
Global Business Advisors
This course will go through all the areas required for Hospitality management....
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Corporate Training for Teams
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5 days
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Nationwide
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In Company
Enhancing the Visitors Experience (In-House)
PTP Training & Marketing Ltd
All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care.&...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Excellence in Customer Care
Oakley Services UK Limited
This excellence in customer care course shows that increasingly, customers are able to choose their suppliers not just for the...
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Corporate Training for Teams
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2 days
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From 299 GBP
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Multiple (2)
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In Company
Excellent Account Management
4.5
(2)
STL
By the end of the course you will be able to: Identify top accounts Use a proven account planning process...
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Corporate Training for Teams
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1 day
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Nationwide
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In Company
Introduction to Account Management (In-House)
PTP Training & Marketing Ltd
This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation: this...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Introduction to Customer Service - Tailored Training Course
CQM Training and Consultancy Ltd
An introduction to the knowledge, skills and behaviours required to work in a customer service environment. Customer Service personnel typically...
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Corporate Training for Teams
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3 days
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Nationwide
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In Company
Introduction to Customer Service Excellence - 2 Hour Power Session
Live and Learn Consultancy
Amazingly, 75% of customers are willing to spend more and buy from companies that give them a professional service. Delivering...
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Corporate Training for Teams
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2 hours
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Multiple (2)
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In Company, Virtual Classroom
Know Your Customer (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Managing Customer Care
STL
Understand the importance of every single interaction with a customer Deal with customers confidently, professionally and with warmth Understand the...
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Corporate Training for Teams
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1 day
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Nationwide
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In Company
Professional Receptionist Training Course
STL
Confidence and Professionalism: Develop self-awareness and confidence, projecting a professional image that leaves a lasting impression. Efficient Telephone Handling: Learn...
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Corporate Training for Teams
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1 day
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Nationwide
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In Company
SVQ in Customer Service Level 5
Babington
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Corporate Training for Teams
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11 months
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Multiple (2)
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In Company
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Top 10 Course
Appointment setting (In-House)
The In-House Training Company
This course has a simple objective: to help gain appointments with potential clients. In most consultative selling situations clients won’t...
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Corporate Training for Teams
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1 day
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Multiple (2)
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Virtual Classroom, In Company
Business development for professional services (In-House)
The In-House Training Company
The market for professional services is becoming increasingly competitive, with some firms and individuals becoming very effective at winning new...
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Call Centre - Achieving Best Practice (In-House)
PTP Training & Marketing Ltd
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Commercial Awareness - CPD Certified (In-house)
Maguire Training
The delegate will learn the importance of developing commerciality. This course is designed to help participants understand the commercial needs...
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Corporate Training for Teams
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2 days
-
Nationwide
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In Company
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This course results in CPD hours
Commercial Awareness Training - CPD Certified (In-house)
Maguire Training
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Corporate Training for Teams
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2 days
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Nationwide
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In Company
Contact Center Training
Lion Heart Consulting
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions...
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Corporate Training for Teams
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1 day
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
Customer Care - Incoming and Outgoing Calls (In-House)
PTP Training & Marketing Ltd
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
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Corporate Training for Teams
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1 day
-
Multiple (2)
-
In Company, Virtual Classroom
-
This course results in CPD hours
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Case Study
STL
Telling stories using your data has never been easier. Data storytelling sits at the crossroads of art and science and utilises both to improve insights. Today, there are a wide range of programs (take a look at somePower BI basics) that can take the data produced by your business and visualise it in a range of different ways, with the idea that utilising this visual language makes understanding complex and often dry data much easier...
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