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Customer Service Management
4.7
(28)
LCT International
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Professional Training
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5 days
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From 4,250 GBP
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Multiple (3)
-
Virtual Classroom, Classroom
Financial Services Customer Advisor Level 2 - Apprenticeship
CQM Training and Consultancy Ltd
Helping customers in banks and building societies or the broader financial services sector. This programme is ideal for those in...
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Apprenticeship training for companies
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Nationwide
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In Company
ITIL® 4 Specialist: Drive Stakeholder Value: In-House Training
IIL Europe
The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need...
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Corporate Training for Teams
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From 2,295 USD
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Nationwide
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In Company
Keeping Stakeholders Informed
Crossroads Global Private Limited
"Keeping Stakeholders Informed" is a specialized training program tailored for corporate professionals and high-performance teams working with a diverse range...
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Professional Training
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3 hours
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Multiple (8)
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In Company, Classroom, Virtual Classroom, Self-Paced Online
Key Account Management
4.8
(5)
The Leadership and Sales Academy Ltd
In this programme, participants discover how to become a key account manager who is seen as a 'Trusted Business Partner'...
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Corporate Training for Teams
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Nationwide
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In Company
Key Account Management - CPD Certified (In-house)
Maguire Training
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Corporate Training for Teams
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Nationwide
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In Company
Managing Customer Service - Tailored Course
Systematix Limited
The need to lead, model, and promote the organizational values within a customer service environment is essential for business success....
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Corporate Training for Teams
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1 day
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Nationwide
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In Company
Mastering Customer Experience Excellence: A Comprehensive Training Programme
Churchill Square Training & Development
In our Customer Service Excellence Training Course, you'll delve into the pivotal role of a customer service representative, mastering the...
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Corporate Training for Teams
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8 hours
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Nationwide
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In Company
Mastering Exceptional Customer Service Delivery
Churchill Square Training & Development
In today's competitive business landscape, providing an exceptional customer experience is crucial for retaining customers and outperforming competitors. This comprehensive...
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Corporate Training for Teams
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8 hours
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Nationwide
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In Company
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Top 10 Course
Strategic Planning and Goal Achievement - In Company
Global Business Advisors
"Strategic Planning and Goal Achievement" is a comprehensive course designed to provide individuals and organizations with the knowledge, skills, and...
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Corporate Training for Teams
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5 days
-
Nationwide
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In Company
Hybrid sales development programme
BMS Performance
To operate effectively in our new environment, sales professionals need to be skilled in four essential elements of the sales...
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Professional Training
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Multiple (2)
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Virtual Classroom, In Company
Customer Service Specialist Apprenticeship
CT Skills
A customer service specialist is a ‘professional’ for direct customer support within all sectors and organisation types. They are an...
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Apprenticeships
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17 months
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Nationwide
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Classroom
Digital Product Manager - BCS Accredited Practitioner Certificate - Corporate Training
Duco Digital Training
The BCS Practitioner Course in Digital Product Management is for candidates who are currently in, or working towards, a product...
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Corporate Training for Teams
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45 hours
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From 2,250 GBP
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Multiple (3)
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Classroom, Virtual Classroom, In Company
Getting paid – telephone tactics for debt collection (In-House)
The In-House Training Company
How to protect your cash flow In the current economic climate more and more companies are finding that their customers...
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Corporate Training for Teams
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1 day
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Multiple (2)
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Virtual Classroom, In Company
NEGOTIATING WITH POWER™ • Negotiation Skills for Managers • ILM Recognised • In-House • Half-Day
4.9
(29)
Hill Training Ltd
Our ILM accredited negotiation skills course helps you to overcome strong objections and align your outcomes by exploring our modules...
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Corporate Training for Teams
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0.5 days
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Multiple (2)
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In Company
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This course results in CPD hours
Sales and Marketing - Bespoke In-House Training
4.6
(94)
Results Driven Group
We work across 200 sectors in the Sales & Marketing arena and fully understand what it takes to move individuals...
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Corporate Training for Teams
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Nationwide
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In Company
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry (In-House)
PTP Training & Marketing Ltd
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Building a Customer Centric Culture Training Program - Tailored Course
Rcademy
As a brand, you need a customer-centric culture that focuses on creating positive customer experiences through effective communications strategy and...
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Complaints Management
LCT International
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Professional Training
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5 days
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From 4,250 GBP
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Multiple (3)
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Virtual Classroom, Classroom
Handling a Difficult Customer
Lion Heart Consulting
Through our workshop, participants will learn stress management skills, how to build rapport, and recognizing certain body language. By utilizing...
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Corporate Training for Teams
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1 day
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
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Results Driven Group
Which is the best Coaching qualification for me to undertake and at what level? It’s another one of those questions that often stumps us when thinking about our future development in Coaching!!
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Results Driven Group
It’s an absolute minefield…what is the correct option for myself or for my managers when it comes to management and leadership development?
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