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Call Centre - Achieving Best Practice (In-House)
PTP Training & Marketing Ltd
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Customer Care - Incoming and Outgoing Calls (In-House)
PTP Training & Marketing Ltd
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Commercial Awareness - CPD Certified (In-house)
Maguire Training
The delegate will learn the importance of developing commerciality. This course is designed to help participants understand the commercial needs...
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Corporate Training for Teams
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2 days
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Nationwide
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In Company
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This course results in CPD hours
Customer Satisfaction as a Selling Tool (In-House)
PTP Training & Marketing Ltd
This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Customer Service Practitioner Apprenticeship
CT Skills
Customer service practitioners are hugely influential in the delivery of a good customer experience and satisfaction. You will show excellent...
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Apprenticeships
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16 months
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Nationwide
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Classroom
Business development for professional services (In-House)
The In-House Training Company
The market for professional services is becoming increasingly competitive, with some firms and individuals becoming very effective at winning new...
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Contact Center Training
Lion Heart Consulting
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions...
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Corporate Training for Teams
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1 day
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
Business Relationship Management In-house Training
Impact Factory
Business relationship management training helps delegates discover what already works for them. We then hone those skills to bring them...
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Corporate Training for Teams
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Multiple (3)
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Classroom, Self-Paced Online, Virtual Classroom, Blended, In Company
Appointment setting (In-House)
The In-House Training Company
This course has a simple objective: to help gain appointments with potential clients. In most consultative selling situations clients won’t...
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Corporate Training for Teams
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1 day
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Multiple (2)
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Virtual Classroom, In Company
Commercial Awareness Training - CPD Certified (In-house)
Maguire Training
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Corporate Training for Teams
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2 days
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Nationwide
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In Company
Customer Excellence for Finance Staff (In-House)
PTP Training & Marketing Ltd
This course will enable participants to understand who their customers are and what they require us to do in order...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Coaching Sales Excellence
5.0
(1)
Mercuri International Ltd
Supporting the sales team in the field is an essential part of the sales leader's role. Mercuri's Coaching Sales Excellence...
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Corporate Training for Teams
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12 hours
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From 995 GBP
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Nationwide
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Classroom
Bespoke Sales Performance
BMS Performance
Your products, sales teams and company culture are unique to your business. So to really accelerate sales performance you need...
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Corporate Training for Teams
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Nationwide
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In Company
Successful Presentations (In-House)
PTP Training & Marketing Ltd
Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Call Centre Communication Skills
DKB Training Associates Ltd
Effective communication is important in any workplace, in call centres it is not just important, it is vital. It is...
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Professional Training
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Nationwide
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In Company
Analysing Return on Investment - In Company
Global Business Advisors
Overview To determine if capital investment is beneficial to their organisation, Return on Investment Analysis will provide you with the...
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Corporate Training for Teams
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5 days
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Nationwide
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In Company
Delivering Excellent Customer Service - In-house Course
Benchmark Training
We communicate with our customers in three distinct ways: face-to-face, by telephone and by email. Customers can stop buying from...
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Corporate Training for Teams
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1 day
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Multiple (3)
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Self-Paced Online, In Company
Key Performance Indicator (KPIP) Professionals - In Company
Global Business Advisors
Overview The Key Performance Indicator (KPI) Professionals course is designed to equip participants with the knowledge, skills, and tools necessary...
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Corporate Training for Teams
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5 days
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Nationwide
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In Company
Dealing with Incoming Calls Positively (In-House)
PTP Training & Marketing Ltd
The main focus of this course is to improve and refresh the skills of those that receive incoming calls from...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
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Mercuri International Ltd
Read some testimonials from some of Mercuri's previous training.
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