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Commercial Awareness Training - CPD Certified (In-house)
Maguire Training
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Corporate Training for Teams
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2 days
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Nationwide
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In Company
Contact Center Training
Lion Heart Consulting
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions...
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Corporate Training for Teams
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1 day
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
Customer Care - Incoming and Outgoing Calls (In-House)
PTP Training & Marketing Ltd
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Customer Care: Be Part of Your Customer’s Story
5.0
(4)
Diomas Learning Solutions
Discover and experience this fantastic fast-moving opportunity for you to experience your customers’ story – what it’s like to be...
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Professional Training
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2 days
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Multiple (10)
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Classroom
Customer Excellence for Finance Staff (In-House)
PTP Training & Marketing Ltd
This course will enable participants to understand who their customers are and what they require us to do in order...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Customer Relationships
5.0
(3)
Diomas Learning Solutions
Discover and experience this fantastic fast-moving opportunity for you to experience the benefits of creating successful and long-lasting customer relationships...
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Professional Training
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2 days
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Multiple (11)
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Classroom, Virtual Classroom
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Intermediate level
Customer Satisfaction as a Selling Tool (In-House)
PTP Training & Marketing Ltd
This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Customer Service Practitioner Apprenticeship
CT Skills
Customer service practitioners are hugely influential in the delivery of a good customer experience and satisfaction. You will show excellent...
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Apprenticeships
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16 months
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Nationwide
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Classroom
Coaching Sales Excellence
5.0
(1)
Mercuri International Ltd
Supporting the sales team in the field is an essential part of the sales leader's role. Mercuri's Coaching Sales Excellence...
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Corporate Training for Teams
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12 hours
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From 995 GBP
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Nationwide
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Classroom
Bespoke Sales Performance
BMS Performance
Your products, sales teams and company culture are unique to your business. So to really accelerate sales performance you need...
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Corporate Training for Teams
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Nationwide
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In Company
Sales Executive Level 4
Mercuri International Ltd
Mercuri’s SALES+ Level 4 Sales Executive Apprenticeship programme has been created by sales experts to ensure sales professionals have the...
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Apprenticeships
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18 months
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Nationwide
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Classroom
Marketing and Sales Course
Staff Training Solutions
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Professional Training
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125 hours
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From 360 GBP
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Barry
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Classroom
Sales Skills Training
Making Business Matter
Selling to supply chain teams, buyers and NPD teams is tough. This CPD accredited course teaches learners to sell more...
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Corporate Training for Teams
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2 days
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Nationwide
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In Company
Analysing Return on Investment - In Company
Global Business Advisors
Overview To determine if capital investment is beneficial to their organisation, Return on Investment Analysis will provide you with the...
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Corporate Training for Teams
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5 days
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Nationwide
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In Company
Call Centre Communication Skills
DKB Training Associates Ltd
Effective communication is important in any workplace, in call centres it is not just important, it is vital. It is...
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Professional Training
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Nationwide
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In Company
Customer Care Mastery: Navigating Service Excellence
Churchill Square Training & Development
In today's business landscape, the ability to lead, exemplify, and champion organizational values within a customer service framework is indispensable...
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Professional Training
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8 hours
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Nationwide
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In Company
Dealing with Incoming Calls Positively (In-House)
PTP Training & Marketing Ltd
The main focus of this course is to improve and refresh the skills of those that receive incoming calls from...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Delivering Excellent Customer Service - In-house Course
Benchmark Training
We communicate with our customers in three distinct ways: face-to-face, by telephone and by email. Customers can stop buying from...
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Corporate Training for Teams
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1 day
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Multiple (3)
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Self-Paced Online, In Company
Excellent Customer Care - Incoming Calls (In-House)
PTP Training & Marketing Ltd
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
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Case Study
Mercuri International Ltd
Read some testimonials from some of Mercuri's previous training.
Read moreCompany Profile
Making Business Matter
“I have been working with MBM for over a decade. During that time they have worked together with me and my Sales and Marketing team on both category projects and people development.
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