Contact Center Training
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Corporate Training for Teams
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1 day
-
From 175 GBP
-
Multiple (2)
-
Self-Paced Online, Classroom, Virtual Classroom
Customer Care - Incoming and Outgoing Calls (In-House)
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Corporate Training for Teams
-
1 day
-
Multiple (2)
-
In Company, Virtual Classroom
-
This course results in CPD hours
Customer Care: Be Part of Your Customer’s Story
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Professional Training
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2 days
-
Multiple (10)
-
Classroom
Customer Excellence for Finance Staff (In-House)
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Corporate Training for Teams
-
1 day
-
Multiple (2)
-
In Company, Virtual Classroom
-
This course results in CPD hours
Customer Relationships
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Professional Training
-
2 days
-
Multiple (11)
-
Virtual Classroom, Classroom
-
Intermediate level
Customer Satisfaction as a Selling Tool (In-House)
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Corporate Training for Teams
-
1 day
-
Multiple (2)
-
In Company, Virtual Classroom
-
This course results in CPD hours
Customer Service Practitioner Apprenticeship
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Apprenticeships
-
16 months
-
Nationwide
-
Classroom
Evidencing The Fair Treatment of Vulnerable Customers
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Corporate Training for Teams
-
Multiple (2)
-
Virtual Classroom, In Company, Blended
Shareholder Value Creation
-
Corporate Training for Teams
-
Multiple (2)
-
Virtual Classroom, In Company, Blended
Bespoke Sales Performance
-
Corporate Training for Teams
-
Nationwide
-
In Company
Sales Executive Level 4
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Apprenticeships
-
18 months
-
Nationwide
-
Classroom
Sales Management
-
Corporate Training for Teams
-
1 day
-
From 248 GBP
-
Nationwide
-
In Company
Analysing Return on Investment - In Company
-
Corporate Training for Teams
-
5 days
-
Nationwide
-
In Company
Call Centre Communication Skills
-
Professional Training
-
Nationwide
-
In Company
Customer Care Mastery: Navigating Service Excellence
-
Professional Training
-
8 hours
-
Nationwide
-
In Company
Dealing with Incoming Calls Positively (In-House)
-
Corporate Training for Teams
-
1 day
-
Multiple (2)
-
In Company, Virtual Classroom
-
This course results in CPD hours
Delivering Excellent Customer Service - In-house Course
-
Corporate Training for Teams
-
1 day
-
Multiple (3)
-
Self-Paced Online, In Company
Excellent Customer Care - Incoming Calls (In-House)
-
Corporate Training for Teams
-
1 day
-
Multiple (2)
-
In Company, Virtual Classroom
-
This course results in CPD hours
How to Answer the Telephone Professionally
-
Corporate Training for Teams
-
2 hours
-
Multiple (2)
-
In Company, Virtual Classroom
How to Say 'No' and Retain Customer Satisfaction (In-House )
-
Corporate Training for Teams
-
1 day
-
Multiple (2)
-
In Company, Virtual Classroom
-
This course results in CPD hours
Frequently asked questions
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What is the main goal of sales training?
The main goal of sales training is to improve the skills and knowledge of sales professionals to increase revenue, close more deals, and build stronger relationships with customers.
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What do you learn in courses in sales?
Courses in sales teach effective sales strategies, enhance communication skills, and provide tools and techniques to handle objections, negotiate, and overcome sales challenges.
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How to improve sales skills?
To improve sales skills, focus on building relationships, improving communication, learning about products, developing sales strategies, understanding customer needs, addressing objections, and learning how to close deals. Practice, feedback, sales training, and mentorship can also help.
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How much do courses in sales cost in London?
The cost of sales courses in London can vary widely depending on factors such as the course provider, duration, level of instruction, and format. Some courses may be free or funded, while others can cost thousands of pounds. It's best to research different course providers and compare pricing and course content to find an option that meets your needs and budget.
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How do you know if sales is for you?
Sales may be a good fit if you enjoy building relationships, have strong communication skills, are self-motivated, and comfortable with rejection. It requires handling high-pressure situations, working well under deadlines, being results-driven, and having a competitive nature. Sales courses, internships, and speaking with sales professionals can help determine if it's a good fit.
Read some testimonials from some of Mercuri's previous training.
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