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Explore the Secretarial Profession with Secretarial Courses

Almost every organisation requires a secretarial role, as remaining well organised is an essential aspect of every business. Secretaries can be employed to handle a wide range of a company's tasks, acting as central figures for organisation and communication within the business. Typically, secretaries act as the first point of contact for clients and visitors, representing the company's vision and ethos in a professional manner throughout all meetings and correspondence. Secretaries may also keep clients and shareholders up to date via telephone and email, order new merchandise from suppliers, deal with logistical operations and handle numerous financial matters. Many secretarial roles will involve the day to day use of software such as Microsoft Office and certain roles may incorporate the use of finance programmes such as Sage.

Secretarial courses equip aspiring secretaries with the essential skills and/or qualifications needed to mark their mark in the profession, and help existing secretaries develop their careers or specialise in a particular area.

Secretarial Courses Available for Office Administration Professionals

Many secretarial courses are suitable for junior office staff wishing to improve their skills in this environment, allowing them to apply for higher positions. There are dozens of training courses available for professionals in this industry ranging from minute taking to advanced Microsoft Office training schemes. Some of the secretarial courses specifically focus on subjects such as law or medicine, making them perfect for participants with knowledge, qualifications or employment experience in these backgrounds. Office administration courses are also available and teach a wider range of responsibilities.

Which Modules Will Be Covered Throughout Secretarial Courses?

Although the more specific secretarial courses will include plenty of information relating to the chosen sector, all of them will cover the essentials of the secretarial role. Common modules throughout these courses include the role of the PA or secretary, diary management, letter writing, telephone etiquette, document presentation and proofreading, time management and filing systems. All participants will learn how to properly conduct themselves in a formal environment and will build up their confidence throughout the duration of these secretarial courses. Attendees can also improve their typing and touch typing skills. The most practical procedures for complaint handling will be discussed and some secretarial courses will include a series of workshops and role play scenarios - one of the most efficient ways for participants to gain practical experience based on real life scenarios.

Stepping Into the Business World Armed with Recognised Qualifications

Secretarial courses are delivered by professionals with years of industry experience gained from the office environment. Training is held at various locations across the UK and many courses can be studied online. Secretaries can achieve different levels of qualifications, including certificates and diplomas, to demonstrate their experience and credentials to potential employers.

Format of Secretarial Courses

Secretarial courses can be found all over the UK in the form of classroom, online, or in-house training to suit the needs of every professional.

Classroom

A classroom course will take place at a designed time and location. This is a great option for the individual who wants to take training into their own hands or a small business who just needs to have a few employees trained.

In-house

If you are an organization with a large number of employees who need training, in-house training might be for you. Search through courses for a trainer who can bring expert in-house training to you and your employees.

Online

Online training is an option for those who favor flexibility. Individuals can participate in the course at their own pace and on their own time.

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