Telesales courses in Edinburgh

One of the most effective tactics available to buyers is the price challenge. It is very simple to use, and can be very effective.

Verbal based communication, and cold calling in particular, remains an important part of any balanced sales strategy.

To succeed in key account management we must make lots of contacts and talk to lots of people within the account. One of the ways customers reduce risk is to ensure that as many of their people as possible are in favour of the decision.

Cross-cultural negotiations can falter for a whole variety of reasons.

Here's what GDPR means for us marketers and sales professionals, especially those with active cold calling and emailing campaigns.

What does it take to be a successful public speaker?

Inspirational Leadership gets results. It’s about recognising that your most precious possession is the people who work for you, and having the skill to draw out the very best in their performance.

Reaching the decision maker is the first major milestone in the sales process, and it is vitally important to understand the best ways to achieve this.

Some people say that in the era of consultative-partner selling, closing is no longer necessary. This is just not the case.