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Telephone Techniques - Incoming & Outgoing Calls
4.8
(6)
PTP Training & Marketing Ltd
This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Dealing with Difficult People
4.8
(17)
PTP Training & Marketing Ltd
This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Advanced Selling Skills (2 Day Course)
4.8
(12)
PTP Training & Marketing Ltd
This Advanced Selling Skills course covers the science of questions in qualification and advanced objection handling skills with participants expected...
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Professional Training
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2 days
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From 560 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Managing Major Accounts (2 Day Course)
4.9
(8)
PTP Training & Marketing Ltd
This course has been designed to develop and refresh the range of skills and techniques needed to proactively manage (rather...
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Professional Training
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2 days
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From 560 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Maximising Performance by Influencing and Persuading
5.0
(8)
PTP Training & Marketing Ltd
An old saying, but TRUE: &get; “ Do what you’ve always done and you’ll get what you’ve always got!” Have...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Cutting Costs and Waste in Your Office
PTP Training & Marketing Ltd
An inspirational and practical course that explores where and how we can cut waste in the office through environmental and...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Advanced Customer Service for the Public Sector
PTP Training & Marketing Ltd
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Through the Customers' Eyes
PTP Training & Marketing Ltd
Only when we really understand our customers' experiences of our business can we make real improvements to our business practice....
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Handling Difficult Conversations Confidently - Half Day (PM)
PTP Training & Marketing Ltd
This course is for anyone who struggles with difficult conversations in the workplace, whether about work-related performance, interpersonal skills, personal...
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Professional Training
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0.5 days
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From 190 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Managing Conflict
4.8
(32)
PTP Training & Marketing Ltd
The managing conflict course will benefit individuals, teams and the organisation by providing participants with the understanding and ability to...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Credit Control
4.8
(19)
PTP Training & Marketing Ltd
PTP has introduced a new product called Face-to-Face Live. This is where the delegate can log on from anywhere and...
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Professional Training
-
1 day
-
From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online, Virtual Classroom
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This course results in CPD hours
Customer Care - Incoming and Outgoing Calls
PTP Training & Marketing Ltd
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
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Professional Training
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1 day
-
From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Stress Management
4.9
(21)
PTP Training & Marketing Ltd
PTP has introduced a new product called Face-to-Face Live. This is where the delegate can log on from anywhere and...
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Professional Training
-
1 day
-
From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online, Virtual Classroom
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This course results in CPD hours
Consultative Selling
4.7
(9)
PTP Training & Marketing Ltd
This course is for those who sell ideas, products and services and who want to develop a selling style where...
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Professional Training
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1 day
-
From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Coaching Skills
4.9
(14)
PTP Training & Marketing Ltd
This coaching skills course focuses on how managers develop individuals in their team. Styles of coaching are analysed and practised...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Motivational Management for the Leisure, Tourism and Hospitality Industry
PTP Training & Marketing Ltd
An all-encompassing one-day course that gives you all the tools to become a confidant and motivational manager in the Leisure...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Revit Essentials - all disciplines
Armada
Revit training course for beginners, teaching the concepts behind BIM and key Revit techniques specific to architecture, structural design and...
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Professional Training
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3 days
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From 995 GBP
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Multiple (8)
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Classroom
The Art of Retail Selling
4.8
(5)
PTP Training & Marketing Ltd
This is a course designed to assist individuals and companies to benefit from the experiences and research of successful retail...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Essential Advertising
PTP Training & Marketing Ltd
Whether you employ an advertising agency or do it yourself, this workshop will enable you to focus on the critical...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Dealing with Incoming Calls Positively
4.7
(7)
PTP Training & Marketing Ltd
The main focus of this course is to improve and refresh the skills of those that receive incoming calls from...
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Professional Training
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1 day
-
From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
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