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Topics: Communication Skills
Bidding, tendering, pitching are all important elements of winning work. Being able to write persuasively, really getting to the heart of customer's requirements and compelling them to decide in your favour is a real skill. Sarah Amery provides insight from 20 years of bidding for Big 4 firms, international engineering consultancies as well as smaller, private organisations.
Offices are fragile ecosystems where co-habitation requires a delicate balance of professionalism, respect and consideration.
Yet all too often our comfort and focus are jeopardised by colleagues who haven't learnt to do away with a range of quirks and behaviours that drive us completely up the wall. Do you recognise any of these personalities in your office?
Interacting with the tech department is a tricky but necessary part of many professionals' day-to-day.
Are you tired of drawing a blank every time you do? Here are 8 important tech terms that can help make your next interaction that little bit easier.
Power gravitates towards those who communicate well. But communication is about more than choosing the right words - it's about appearance, tone of voice, body language and the kind of impression you are ultimately able to make.
The good news is that you can teach yourself to be a better communicator: all you need is a good dose of self-reflection and a few tricks of the trade.
Though the pace of modern business continues to increase, sometimes you just need to stop and ask yourself: what is the purpose of this action or task?
Report writing is no exception. Business documents need to facilitate decision-making, and you can make sure you achieve this goal by following some simple but effective writing principles.
Networking is a key aspect of business, but approaches to networking (much like communication styles) can vary quite significantly depending on the person and the event.
Some are "Social Butterflies" that crave the spotlight, others are more detached "Business Card Collectors". Which are you?
Delivering a good presentation requires excellent content, structure and technique, but also the ability to handle nerves and convey information with confidence.
It's not easy, but knowing a few tricks of the trade is a great place to start. In this article, Philip Moon of ProSeminar International emphasises the importance of good preparation and a positive 'inner-dialogue'.
No one talks much about netiquette anymore. But with the pace of modern business steadily increasing, the temptation to "cut corners" or simply pay less attention to our digital behaviour can be pressing too.
Not to worry though: we've compiled our top 10 rules of email etiquette for anyone needing a little refresher.
Business revolves to a large extent around relationships, and relationships require effective communication to be built.
But different countries and cultures have different values that will affect how they communicate, making misunderstandings hard to avoid. So what are the key traits to consider when interacting with different cultural groups?
Management skills are important, and there's always been a strong focus on equipping managers with the skills to give effective feedback to their teams, improving performance without creating friction or negatively affecting morale.
But what of team members who need to give critical feedback to their managers? Here is our guide to the dos and don'ts for the non-managers among you.