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Diploma in Office Administration and Receptionist Skills

Course summary
40 hours
399 GBP
Part time
Online courses
Next available date: This course is available anytime in anywhere. - Online courses
Last application: This course is available to register anytime of the year.
Professional Training

Course description

Diploma in Office Administration and Receptionist Skills

The Diploma in Office Admin & Reception Skills provides students the hands-on training in various key administrative areas of a business or a working environment. You will be trained in word processing, spread sheets, PowerPoint and other relevant software, as well as bookkeeping concepts, computerized accounting and administrative skills.

Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These intensive on line courses are open to anyone with an interest in the topic and give you access to world-class learning led by IAP.

Suitability - Who should attend?

Who is this course aimed at?

  • Job hunters & School leavers
  • College or University student & graduates
  • Personal assistant & Receptionist
  • Assistant for company director
  • New or Temporary staff
  • Office Administrators & Office managers
  • Office clerk, Marketing assistant & Administration Assistant
  • Secretary or Executive
  • Web content writers & Bloggers
  • Technical, business & Report writers

Entry Requirements

You’ll need a computer or tab with an internet connection and Microsoft Office software installed in it. Also, it’s better to have a notepad and a pen with you.

Outcome / Qualification etc.


If you pass the exam successfully then you will be awarded a Diploma in Office Admin & Reception Skills. Those who successfully pass this course will be awarded a Office Admin & Reception Skills Diploma.

Training Course Content

What skills will you gain?

  • By enrolling to this course, you’ll learn how to conduct administrative procedures.
  • In this course, you’ll learn how to produce standard documents.
  • This course will teach you about report and letter writing.
  • On completion of this course, you’ll learn master key Microsoft Office programs.
  • Having this course, you will become masters of data management and record keeping.
  • Logging in to this course, you’ll develop your typing speed.
  • This course gives you the knowledge in CV and cover letters writing.
  • In this course, you’ll gain the best management, receptionist and customer service skills.
  • At the end of this course, you can be the motivator of your employees.

Course Curriculum

  1. Developing Customer Service Skills
  2. Business Reports And Letter Writing
  3. E-Mails Writing Tips
  4. Typing Speed Development
  5. Tips For Speed Reading
  6. Microsoft Word
  7. Microsoft Excel
  8. Microsoft Powerpoint
  9. Microsoft Outlook
  10. Microsoft Access
  11. Diary Management
  12. Handling Confidential Documents
  13. Job Functions And Description Of Office Admin/ Manager
  14. Successful Meeting Minutes
  15. Note Taking
  16. Document Proofreading
  17. Appointment Booking And Arranging Interviews
  18. Delivering Postal Mail
  19. Dictating
  20. Organising A Meeting
  21. Data Management, Record Keeping And Filing
  22. Event Planning
  23. Arrange Business Travel & Accommodation
  24. Bookkeeping
  25. QuickBooks For Payroll Management
  26. Invoicing/Petty Cash
  27. Supervising And Monitoring The Office Works
  28. Time Management
  29. Motivating Employees
  30. Creating An Effective CV And Cover Letter

Method of Assessment

  • At the end of the course, learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
  • Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.


Now  £399

Was  £749

About provider

1 Training - Together, shaping your future

1 Training has established an excellent reputation in the UK for providing professional and vocational training, aiming to train people (young people in particular) for the world of work. 1 Training aims to fill gaps in employment skills, whilst placing...

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