Selling Skills Fast TrackActivia Training
Our Selling Skills Fast Track course will push your Selling Skills skills to a new level.
This highly intensive one-day course takes delegates through the major elements of making a success in sales. It provides an understanding of how the sales process works, moving through the structure of how to sell effectively and finishing with a treatment of the importance of relationship building for long term success.
Training Course Content
The Sales Process
- The Four Steps of a Sale
- How the Sales Cycle Works
- Defining the Fear Factor
- The Myth of the Fear Factor
- Overcoming the Fear Factor
- Core Attributes You Need to Succeed
- Communications Skills in Sales
- Questioning Skills
- Listening Skills
- Getting Organised for Sales
- The Rules of Likeability
- The Importance of Empathy
- Preparing to Influence Others
- What Information Do We Need?
- Types of Questions
- Closed Questions
- Open Questions
- Leading (Assumptive) Questions
- Summary Questions
- Probing (Excavating) Questions
- Reflective (Mirroring) Questions
- Exercise: Questioning Practice
- Powerful Words for Questions
- Types of Question to Avoid
- The Funnel Technique
- The Inverted Funnel Technique
- Benefits of Good Listening
- Why We Listen Badly!
- Exercise: How Do You Rate Your Listening Ability?
- Active Listening
- Listeners Control Conversations!
- Deflective Tactics -- Time Wasters
- Six Habits of Successful Sales People
- Talking to the Right People
- Identifying Key Individuals
- Influencers and Decision Makers
- Talking to the Right Key Individuals
- Making that Good First Impression
- How to Win Friends and Influence People
- Dale Carnegies Six Principles of Relationship
- Whats In It For Me? (WIIFM)
- Honesty and Integrity
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When you organise your training, you need a partner who is able to deliver the skills improvements you need, and Activia have grown into a major UK provider on the strength of excellence in key areas. Whether it's competitive prices,...
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