Course description
Stakeholder Management
The effective management of stakeholders is a crucial component of any successful continuous improvement initiative. In today's business environment, managing relationships with internal and external stakeholders such as vendors, outsourcing providers, customers, and colleagues is essential for achieving operational excellence.
This comprehensive 1-day course is designed to equip learners with the practical tools and techniques needed to influence and persuade stakeholders, even in situations where direct authority is not present. The course covers the best practices for building and managing strong business relationships, as well as strategies for achieving optimal outcomes in any process.
Through this course, learners will gain a deeper understanding of the importance of stakeholder management in achieving business goals, and how to effectively navigate complex stakeholder relationships to drive continuous improvement. By developing these critical skills, learners will be better equipped to succeed in their professional roles and contribute to the long-term success of their organisations.
Suitability - Who should attend?
Who’s it for?
Managing stakeholder expectations is a crucial part of project management, as effectively managing the needs of all interested parties is vital.
This project management course is for individuals who manage large or complex projects and have to manage stakeholder expectations at the same time. It will teach you how to manage stakeholders in a clear, effective manner.
What are the Course Requirements?
There are no prerequisites or entry requirements.
Outcome / Qualification etc.
Acudemy Certificate of Completion Attendance Continuous Personal Development (CPD)
Training Course Content
The course highlights are:
Stakeholder mapping
- Analysis models and tools
- Who to influence?
- Creating your own stakeholder mapping model
What makes them tick?
- Considerations from stakeholder mapping
- Use of position, knowledge or personal power
Personality preferences
- Identify your own preferences
- How are different types influenced?
- How to influence others
Influencing strategies
- Road map to successful influencing
- Different types of influencing strategies
- Push and pull type behaviours
- Tools, skills and behaviours of effective influencing
Effective communication
- Communication preferences
- Managing conversations with stakeholders
- Selecting communication methodologies to get your messages across
Why choose Acudemy Training
100% certified & specialised trainers delivering face-to-face, webinars and on-site courses
5 locations where courses are being delivered, with a concentration on Central London
More than 90% of satisfied individuals and organisations (2000+ students trained so far)
Reviews
Average rating 5
Clear and applicable in real life. Overall, Jon is a great coach and I really enjoyed the course.
The course fulfilled all my learning objectives. I highly recommend this course to others.
Expenses
Are any Financial Options Provided?
- 0% Interest Free payments available.
Continuing Studies
Career paths possibilities could include project management, business analysis, customer relationship management, sales, marketing, and leadership roles in organisations of various sizes and industries.
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I learnt about how different stakeholders can have varying levels of power and interest in my organisation and how to then focus my efforts on those with a high level of power a...