Course description
Confidence and Assertiveness
This one day Confidence and Assertiveness course will provide each learner with the knowledge and skills to understand themselves and others and to learn more about who they are. In doing so they can develop and adapt effective skills to help them manage their performance both personally and professionally in a range of different situations.
Upcoming start dates
Suitability - Who should attend?
This course is targeted at any member of staff wishing to develop the skills and confidence to control and manage themselves more effectively at work, at home and in life generally, in a variety of situations. The course will give you the skills to be able to assert yourself when communicating with others and get your voice and your opinion heard without coming across as aggressive.
Outcome / Qualification etc.
CPD Accredited
Certificate of Acheivement
By the end of this Confidence and Assertiveness course, Participants will learn:
- How to "Assert" themselves in a range of different situations
- How to maximise their Communication Skills for maximum benefit in a range of situations
- How to unlock a greater percentage pf their potential in order to get more out of life and work
- How to become more personally effective in business and in life
- How to project a confident demeanour to others on a variety of occasions
Training Course Content
Introduction to The Field of "Assertiveness"
- Defining what the term "Assertiveness" means.
- Understanding the key skills in behaving "Assertively?".
- Understanding the benefits in behaving "Assertively" - Why bother?
- Identifying "real life" assertive people - how do the act/behave?
- Understanding why some people are assertive and some are not.
- Key "tips" for becoming more Assertive?
- Using Assertiveness Skills in a range of situations.
Communicating Assertively
- Understanding what the term "Communication Assertively" actually means.
- Understanding the key elements & skills to Communication?
- Understanding what "Rapport" means and how rapport building can increase an individual's level of assertion.
- Understanding the main barriers to Communication (what hinders it?)
- How 'questioning' and 'listening' enhances the impact of Assertiveness
Developing "Self Esteem" & Becoming "Personally Effective"
- Understanding what the term "Self Esteem" means to people and how this helps/hinders people in life and business?
- Understanding what the term being "Personally Effective" means to people and how this helps/hinders people in life and business?
- Understanding why people are the way they are - Nature/Nurture?
- Understanding what is meant by "Unlocking Potential".
- Understanding what helps or hinders someone's ability to realise their potential.
- Understanding "Self Talk" and the part it plays in unlocking people's potential.
- Understanding the "Practicalities" of unlocking people's potential.
- Understanding how to maximise personal impact & influence over others.
- Understanding how to establish "Personal Credibility" in the eyes of others.
Projecting a Professional Image
- Maximising our "personal impact".
- Understanding how to "look and sound confident".
- Understanding the "power of appearance".
- Understanding how to make powerful "first impressions".
Reviews
Average rating 5
Very interactive session, The trainer made me feel instantly at ease and I could tell he really understood all of our needs. Content was great and I've taken away a lot that I c...
Tom was really great. Knowledgeable, experienced and got to know our personal goals and needs to take forward.
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ATA (Asset Training Academy) Ltd
Asset Training Academy is a leading training provider specialising in the areas of Leadership, Management Development, Business Skills and Mental Health. We offer a full suite of CPD Accredited training courses that are designed to help individuals perform better in...
Very good course, Tom is a great speaker and trainer and makes it easy to engage. The length and density of the course was just right to get the most out of it.