Course description
Influencing, Persuading and Negotiation Skills
Most people are involved with negotiations at some point in their lives, whether this is in a personal context or in a workplace situation.
There are many ways to describe negotiation – influencing others to achieve your goal or objective, reaching an agreement, bargaining, persuading, gaining an advantage, getting what you want from a given situation. The whole purpose of Negotiation is to find a solution that benefits all parties. This Influencing, Persuading and Negotiating training course will teach you a range of concepts, methods and approaches to persuading and negotiating with other people in different circumstances and will equip you with the necessary toolkit of skills to have the ability and confidence to influence a situation to your own benefit and advantage. This course is CPD accredited
Upcoming start dates
Suitability - Who should attend?
Anyone who wants to invest in their career. This course is targeted at people wanting to improve the influence they have over different people & situations in their professional and personal lives and for people looking to improve their negotiation skills in a variety of situations.
Outcome / Qualification etc.
CPD Accredited
Certificate of Acheivement
By the end of this Influencing, Persuasion and Negotiation Skills Course, you will be able to:
- Define and understand the principles of Influencing, Persuasion and Negotiation
- Understand how to challenge others views and develop a reasoned argument
- Handle objections and find common ground
- Assert yourself with confidence
- Understand how to plan for a negotiation and structure a negotiation meeting
- Understand the various negotiation styles and techniques
- Understand the importance of building rapport to establish a "win:win" solution
Training Course Content
Day 1
Introduction and Overview of Influencing, Persuading & Negotiating
- Defining Influencing, Persuasion & Negotiation
- Identifying times when we "influence, persuade and negotiate" in and outside work, both formally & informally
- Identifying the key technical & interpersonal skills of influencing, persuading and negotiating
The Principles and Technicalities of Influencing, Persuading & Negotiating
- A step by step guide to Influencing
- Challenging others’ views
- Handling objections to your argument
- Identifying common ground
- A step by step guide to Persuading
- Developing a line of reasoned argument
- Using positive language
- Planning your argument
- Asserting yourself
- A step by step guide to Negotiating
- Defining what you want from the negotiation
- Planning to Negotiate
- The importance of “variables” in any negotiation
- The importance of “power” in any negotiation
- Structuring a negotiation meeting
- Negotiation styles and techniques
- Moving to a “Win Win” solution – myth or reality
- Tactics, tools and techniques of negotiation
Day 2
The Interpersonal Skills of Influencing, Persuading & Negotiating
- Maximising your communication skills when Influencing, Persuading & Negotiating
- The power of words, tone of voice and non-verbals when Influencing, Persuading & Negotiating
- Using Assertive Behaviour to ask for what you want
- Making a compelling case for something you want
- Managing resistance and conflict
- The importance of questioning and listening in Influencing, Persuading & Negotiating
- The importance of “Rapport”, “Connecting” “Self Presentation” and “charisma” in Influencing, Persuading & Negotiating
Identifying your Natural Negotiating Style
- Recognising your preference and others
- Impact of different styles
- When to apply different styles
Reviews
Average rating 5
Great course and great trainer
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ATA (Asset Training Academy) Ltd
Asset Training Academy is a leading training provider specialising in the areas of Leadership, Management Development, Business Skills and Mental Health. We offer a full suite of CPD Accredited training courses that are designed to help individuals perform better in...
Never met anyone who has more care for the client, genuine passion about the subject being taught. Highly recommend others to attend.