merger merger

Welcome to your new course portal!

On October 15th, moved to - which means you can now find all your favourite courses right here. Don't worry - you can still do all the things that you could do before.

All you need to do is search.

Show as: Mobile

Cold Calling by Telephone - Virtual training

Benchmark Training
Course summary
1.5 hours
100 GBP excl. VAT
Part time
Online courses
Next available date: 03/08/2021 09:30 - Online courses
Professional Training

Course description

Cold Calling by Telephone - Virtual Training

Do you often try to sell something over the phone and find that the would-be client is not interested or does not have the time to speak to you at that moment?

This 1-day workshop will make cold calling simple by breaking your sales calls into six distinct areas: objective planning, engaging the receptionist, catching the attention of the decision-maker, persuasive vocabulary,  recovery lines for handling objections, and closing effectively and succinctly.

The learning style of this cold calling course is a mix of competitions and quizzes, practical theory, practical sessions, and discussion where we can tackle any cold calling issues you have in your organisation

Suitability - Who should attend?

  • Anyone within your company who is charged with finding new customers through phone contact – be it cold calling, following email shots, mailers or networking contacts.
  • This workshop is also available as in-house training for organisations.

Outcome / Qualification etc.

When you leave this course, you will be equipped with the skills to engage and sell your future cold call clients.

Training Course Content

This course will cover the following topics:

The 6 Distinct Areas of Cold Calling

  • Objective planning: Know where you want to be to how you get to get to the client
  • Making the first call: Engaging with the receptionist and getting that gatekeeper to help you get to the decision-maker
  • Speaking with the decision-maker: Using an opening hot button statement, 5 distinct areas of questioning to help you find the benefit to offer
  • Persuasive vocabulary to help you hit the mark every time
  • Recovery lines for handling objections
  • Closing effectively and succinctly

Course delivery details

This is a virtual course delivery via zoom.

Why choose Benchmark Training

Founded in 1987 - Proud to keep refreshing training to keep up to date and successful!

80% customers are recommendations / returning, 20% are new from marketing

Training designed to be fun, interactive and relevant

About provider

Train with Benchmark - In-House or Open Courses in Leeds 

If you or your organisation needs to build skills in reception work, cold calling, team leadership, personal sales, debt collection, handling difficult people, train the trainer or presentation skills, Benchmark will deliver a comprehensive one to three-day training and participants...

Read more and show all courses with this provider

Contact info

Benchmark Training

Stables, c/o Old School House, Biggin
LS25 6HJ North Yorkshire

 Show phone number


There are no reviews available yet.

Not sure where to start?