Love these Margaret. I am printing them out and laminating them to keep on my desk. They are great to look through before you make a call and even better to grab if you find yo...

I was on Benchmarks course handling difficult people and situations. margaret the trainer was awesome, her enthusiasm was immense, full of character, charisma and charm . ...

Great feedback from training session yesterday I really enjoyed this morning and I’ve taken away lots of thought provoking ideas. Thanks for the lively and motivational se...

“Really enjoyed the training, found it interesting, engaging and useful and am looking forward to outing into practice in the future.”

Really enjoyable and informative - thank you

"I’ll always remember in one of your training courses that you should keep a photo near the phone that makes you happy so you always answer the phone with a smile in your voice ...

Wonderful training :-) - brilliant day

It will take time to change to the new skills from tody - but I am hopeful

I learned a lot on this course and when I was networking I mentioned it to another company

It was a pleasure to meet you, a very enjoyable day. Your suggestions and tips are being applied to our methods and are working a treat!

I just wanted to say how good I thought today was, everyone was buzzing afterwards discussing how we can just improve little bits around our practises to improve our appeara...

Lovely to meet you yesterday, thank you for an eye-opening day! I've been putting everything into quadrants today, it's going well so far.

Thank you…. I am proud to let you know that I have scanned ALL my documents and filed away!!! Big Tick!!

Great course today, thoroughly enjoyed it.

I really enjoyed the course and I think it will be really useful - used the "disappointed" and option A / B technique when replying to an email on something at work after the co...

You can easily see that you love what you do and that is why you are so good at it! We have been talking about your tips and the fun all week, and I am being genuine hear I pro...

I just wanted to say a big thank you from everyone at the Farm Management Development Programme for giving up your time to come talk to us last week. I can confidently say that ...