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This training course helps you improve the perceived quality of the service you offer to your audience by delivering excellent customer service at the reception desk. This corporate reception skills training course ensures that you perform at your best in your role at the front line of interactions with clients and customers.
As a receptionist, you carry a lot of responsibility in creating first impressions and, ultimately, mediating the public perception of your organisation. This highly practical training course looks at how you can continuously improve the image created by your corporate reception service. You will gain the skills to communicate confidently and professionally and the skills to keep the reception area neat and organised even in busy times. The course also looks at delivering excellent customer service while building internal relationships and promoting the organisational vision. By the end of this course, you will have the skills to:
This training course is suitable for professional working in a reception or with a meet and greet capacity.
This 1-day Corporate Reception Skills training programme covers the following key tools:
Best Foot Forward Training can offer a cost-effective in house training solution for groups of 3 or more participants from your organisation, and deliver the programme at your company offices anywhere in the UK.
Best Foot Forward Training Ltd specialise in office administration, management skills training and personal development courses for individuals and organisations of across all industry sectors. While founded quite recently in 2010 the trainers involved have a wealth of knowledge and...
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