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Course summary
1 to 2 Days
Next available date: Enquire for more information - United Kingdom
Company-Specific / In-House

Course description

Advanced Sales Skills

Bigrock's Advanced Sales Skills course refers to needs-based selling that is focused on the Customer Experience. The Advanced Sales Skills course from Bigrock Performance Solutions coaches participants on the consultative selling processes as well as techniques to ensure effective calls and sales meetings. 

Training Course Content

The Advanced Sales Skills programmes provide sales teams with:

A structured consultative approach for customer meetings and calls.

The questioning techniques to help sales professionals gain a full understanding of their customer's needs, situation and goals.

A proven process for outlining recommendations and playing back solutions that meet the customers' identified needs will help them achieve their goals.

Tools to identify wider customer needs and cross selling opportunities.

A consultative sales approach that delivers a first class customer experience that helps your sales teams sell more and build stronger customer relationships for a sustainable uplift in sales results.

This course covers how to:

  • Engage
  • ODO™ planning – identify your optimum desired outcomes and that of your customer.
  • Gain customer buy-in for yourself and your approach.
  • Introduce yourself with a Value Proposition
  • Engage with true clarity of intent.
  • Elicit
  • Achieve a deeper understanding of the customer’s current and future situation.
  • Identify and explore need areas.
  • Gain agreement and strong commitment to act.
  • Execute
  • Present solutions, recommendations and ideas to the customer.
  • Maximise the customer’s commitment to take action.
  • Handle objections and close the sale.
  • Motivate customer to act now.
  • Gain referrals.

About provider

Bigrock People Performance Solutions

Bigrock People Performance Solutions is a change management, people development and leadership consultancy that serves some of the world's most ambitious SMEs and leading corporates.  In the past Bigrock specialised in insurance and financial services, however, in the last 6...

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Contact info

Bigrock People Performance Solutions

19 Apollo Court Radclive Road
MK 18 4DF Gawcott, Buckingham, Buckinghamshire,

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