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Business Telephone Selling

BMS Performance
Course summary
2 days
English
Coventry, London, Warrington
Open / Scheduled
Business Telephone Selling

Course description

Sales: Business Telephone Selling

Develop the mindset and structure to be successful in telephone based sales activities

This intensive telephone selling 2 day training course has been designed to focus on the mindset, attitude and techniques needed to be successful in a telephone based sales role. It provides a clear framework for a consultative, action led conversation.

This high energy course involves theory, role play, exercises and the opportunity to practice the methodology during a 'live' calling session on day 2.

Training objectives

• To understand the three essential elements for telephone success
• To identify sources of increased confidence and control
• To demonstrate effective application in ‘live call’ situations

Suitability - Who should attend?

This course is designed for sales people who use the phone to proactively generate sales activity, qualify enquiries/prospects and close for appointments or commitment.

Training Course Content

  • The ART of Telephone Selling
  • Mindset and self confidence
  • Prospecting pyramid
  • Setting clear objectives
  • Communication skills
  • Social selling
  • Working with gatekeepers
  • Impact opening
  • DIVE sales model
  • Delivering tailored solutions
  • Confidently managing objections
  • Closing for commitment
  • Knowing and growing sales pipeline
  • Live Calling session

Expenses

£795 + VAT

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About provider

bms-performance-sales-training

BMS Performance Limited: Sales Training Experts

Exceptional companies develop exceptional people. Promoting the sales function of your business as a professional and credible vocation will transform the perception of the role and the performance of the people. A robust and practical sales training programme will revolutionize...


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Contact info

BMS Performance

4-6 Throgmorton Avenue
EC2N 2DL London

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bmsperformance.com


Reviews

Average rating 4.8

Based on 5 reviews

James Hutt
(4)
I found the session very good as it mixed theory and practical together very well so we could get feed back from the 1st live call session then put into practise on the second live call session later on in the day.
Katrina Laksa
(5)
Really enjoyed the course. Audrey was amazing and helpful, she has definitely improved my telesales skills.
Shannon
(5)
Trainer was fantastic at tailoring the course for my specific role and business. I have left with great tools and techniques I can now use everyday
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Reviews
Course rating
(4.8)
Based on 5 reviews
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