Communication Skills - An Introduction

Overview

Do you sometimes struggle to get your message across? What would you do if you were a great communicator: how would your personal and professional life change for the better? Evidence shows that interpersonal skills, like being an effective communicator, are the greatest predictor of success amongst professionals of a similar background and IQ. Yet communication skills are rarely, if ever, taught as part of our schooling or higher education. The good news is that they can be learnt and the fact that you are reading this suggests that you could be ready to learn and develop them to become more successful, resourceful and influential.

Areas covered include:

• Effective communication
• The impact of poor questioning and listening
• Good questioning skills
• Good listening skills
• Putting it into practice

Who is this for?

This course will benefit anyone that wishes to become a better communicator. It will benefit lawyers and non-law professionals alike.

What will you learn?

• Communicating more effectively
• Gaining new information through effective questioning techniques
• Picking up on hidden messages
• Actively listening for feelings as well as meanings
• Using techniques to check and build the understanding of others
• Increasing your confidence when communicating face-to-face
• Creating a Personal Development Plan to address real life communication challenges and growth opportunities.

PSC Elective

This course may be taken as a PSC elective, although it may also be attended by non-trainees.

SRA Competence

C

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