Communication Skills - An Introduction
Do you sometimes struggle to get your message across? What would you do if you were a great communicator: how would your personal and professional life change for the better? Evidence shows that interpersonal skills, like being an effective communicator, are the greatest predictor of success amongst professionals of a similar background and IQ. Yet communication skills are rarely, if ever, taught as part of our schooling or higher education. The good news is that they can be learnt and the fact that you are reading this suggests that you could be ready to learn and develop them to become more successful, resourceful and influential.
Areas covered include:
- Effective communication
- The impact of poor questioning and listening
- Good questioning skills
- Good listening skills
- Putting it into practice
Suitability - Who should attend?
This course will benefit anyone that wishes to become a better communicator. It can be taken as a stand alone session or as a foundation for our intermediate, specialist and advanced communication courses.
Outcome / Qualification etc.
At the end of this course delegates should be able to:
- Communicate more effectively
- Gain new information through effective questioning techniques
- Pick up on hidden messages
- Actively listen for feelings as well as meanings
- Use techniques to check and build the understanding of others
- Increase your confidence when communicating face-to-face
- Create a Personal Development Plan to address real life communication challenges and growth opportunities.
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