Consumer Law - The Essential Guide

Overview

The UK Government has now introduced the Digital Markets, Competition and Consumers Bill which contains fining powers of up to 10% of annual global turnover for serious breaches of consumer law. Therefore, it is essential that lawyers and their clients are aware of the complexities of our existing consumer law and the changes that will be introduced.This course provides an introduction to various aspects of consumer law from the perspective of both the Consumer and the Trader and covers key areas such as the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015. With emphasis on a commercially sound and compliant approach to Consumer Law the course will involve a series of practical exercises analysing each of the areas covered.

Who is this for?

This course will be of benefit to non-contentious lawyers and litigators as well as non-lawyers such as finance managers and business development professionals. The course will be a useful introduction to those who are not familiar with these topics as well as serving as a good refresher for those who require an update.

What will you learn?

• Understand the rules set out in the Consumer Rights Act 2015 relating to implied terms in consumer contracts in respect of sale of goods, supply of services, supply of digital content, remedies and enhanced consumer measures.
• Apply the updated remedies available to consumers under the Consumer Rights Act 2015 to a series of practical examples.
• Review and revise a Trader to Consumer contract in the light of the updated rules on unfair terms found in the Consumer Rights Act 2015.
• Comprehend the updated rules about ‘distance selling’ set out in the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and apply these to a series of scenarios.
• Apply the rules on unfair commercial practices found in the Consumer Protection from Unfair Trading Regulations 2008 and the Consumer Protection (Amendment) Regulations 2014 to a series of case studies.
• Understand the key changes introduced by the Digital Markets, Competition and Consumers Bill

PSC Elective

This course may be taken as a PSC elective, although it may also be attended by non-trainees.

SRA Competence

B, C

Other related courses

Commercial Contracts - An Introduction

Commercial Law Update

Company Law - Essential Overview

Competition Law - What You Need to Know

Contract Law - Effective Boilerplate Clauses