merger merger

Welcome to your new course portal!

On October 15th, moved to - which means you can now find all your favourite courses right here. Don't worry - you can still do all the things that you could do before.

All you need to do is search.

Show as: Mobile

Communication in the workplace

Centre for Strategy and Communication
Course summary
1 day
511 GBP excl. VAT
Part time

Course description

Communication in the workplace

This practical, London based, one-day communication skills course will help you communicate more efficiently and effectively in your workplace with your colleagues, senior management and clients.

Suitability - Who should attend?

The course is for anyone whose wants to improve their written and face to face business communication skills. It is of equal benefit to junior and middle management who wish to brush up on existing techniques and learn new skills. This course would also be beneficial to those working at an administrative level who aspire to greater confidence in their communication.

Training Course Content

  • how we communicate
  • how communication works

o in our organisations 
o the problems and pitfalls of poor communication

  • the importance of two-way communication

o speaking and listening 
o the lost art of listening 
o being heard

  • what to say and how to say it effectively

o objective led communication 
o clarifying your aims 
o developing your messages 
o written communication skills

  • choosing the most effective communication route

o email 
o telephone 
o face to face 
o meetings 
o presentations

  • assertive communications 

o say what you mean and mean what you say 
o the value of verbal and non-verbal communications

  • communicating with impact

o personal impression management 
o presenting a positive image 
o body language

About provider

Centre for Strategy and Communication

Centre for Strategy and Communication

We specialise in affordable and effective face-to-face training in management, communication, administration, personal effectiveness and writing skills delivered by a team of industry experts. Our training is stretching, motivating and tailored to the individual learner. For over two decades we’ve...

Read more and show all courses with this provider

Request info

Fill out your details to find out more about Communication in the workplace.

  Contact the provider

  Get more information

  Register your interest

Contact info

Centre for Strategy and Communication

Third Floor, 140 Old Street
EC1V 9BJ London

 Show phone number


Katy T.
The course was very good and Gill was an excellent trainerwho gave lots of examples and kept the day interesting while informative .
Request Information

Find out more about this Communication in the workplace course - simply fill out your details:

Course rating
Based on 1 reviews
U.K. L&D Report: 2019 - Benchmark Your Workplace Learning Strategy

Are you curious about the L&D strategies of some of the U.K.'s top companies?

Find out what they're up to in's second annual U.K. L&D Report!


Learn more