My objectives were met and I have taken away a lot of knowledge I can share with my team and put into practice. The course was engaging and the trainer was able to adapt to re...

I wanted to learn the basic of how to approach a radio or TV interview, having no experience of this before. The course was perfect for this and I particulary appreciated getti...

I really enjoyed the course it was engaging and challenging and Russell put into practice many of the techniques that he described which helped embed the learning. Looking forw...

To refresh interview skills. The course did meet objectives & beyond as it made me think about evaluating how I do my job. Very good course right amout of time and communic...

I feel like I can take away a tool kit today that will help with these relationships in the future. I have taken away a very important view that I need to work on myself as wel...

The struture of the material, the pattern of the day,size of group and venue all contributed well to ensuring the course explored and explained things well Howard is a good comm...

Really enjoyed it and found the pace good Laura was really helpful and open with her experiences and advice.

The trainer was amazing . Very dynamic. I kept focused all the time . In a nutshell it was very useful to me I will recommend it (even for native English speakers!)

Course was very interesting and made me feel that I would to learn more. The trainer was excellent and delivered the course very well communicated everything clearly.

Excellent, went above and beyond to assist and accommodate all that were on our course. I would really like to go any other course that tutors on.

Jakki mde us feel extremely comfortable and relaxed. I do feel strongly that I have come away feeling more confident I would recommend this course to colleagues & friends.

Excellent - good use of examples to illustrate the points being made, great flow charts & questions/prompts to help me ask the right questions & the inportance to keep challengi...

Very positive, involved all of us & gave us the time and opportunity to speak and get our ideas & knowledge from other sites being able to share best practices.

It was and execellent overview, with lots of opportunities to ask questions. It was usefuol that the othe attendees had different experiences and backgrounds. The trainer was ...

The course was very good and Gill was an excellent trainerwho gave lots of examples and kept the day interesting while informative .

Really good facilities, enjoyed the appropriate humour and it kept some of the drier information more engaging.

Excellent lots of useful interesting examples good pace and opportunitu to share experiences and thoughts, trainer was vey knowledgeable interactive.

Trainer was very good and made it easy to understand. Good helpful interaction with my colleagues in good sessions.

Will Baker was very engaging as a traine and the general atmosphere was vey relaxed which made me feel encouraged to participate, I have picked up some interesting points to ta...

The course was informative and helpful and trainer was knowledgeable - good at interacting and controlling the groups discussions without inhibiting anyone.

Really enjoyabe - overall!! Learned a great dea. Very approachable and friendly trainers who was very knowledgable.

To be easily determine what is a good letter looks like. It exceeded my objectives

FANTASTIC! Great presentation, excellent interaction and discussion topics.

Very easy to engage with, clear and relevant into and examples at every point. Approachable and helpful.

Good ideas and starting point for motivation / inspiration - Will use the course booket to further explore.