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Course summary
1 day
445 GBP excl. VAT
English
Part time
London
Next available date: Enquire for start date information - London

Course description

Listening skills

This one-day workshop focuses on a key but often ignored communication skill: focused listening. If you consider the four basic communication skills - listening, speaking, reading and writing, it is interesting to note that listening is the first learned, the most used and the least taught whereas writing is the last learned, least used and the most taught. With that in mind, reflect on your years in education - from primary school through university. Was there ever a dedicated course offered to you in listening?

Suitability - Who should attend?

This course is for anyone who wants to improve their listening skills, from administrators and assistants through to line managers and senior managers. You may feel that you have difficulty with your focused listening, or simply that you wish to strengthen your work relationships through improved listening skills.

Training Course Content

  • why listening is so important
  • best and worst listeners exercise
  • the concept of ‘slow listening'
  • principles of communication
  • five types of listening
  • giving and getting feedback
  • asking questions
  • too much noise level and overcoming it
  • listening to learn
  • listening to decide
  • listening to connect
  • a year of free support

About provider

Centre for Strategy and Communication

Centre for Strategy and Communication

We specialise in affordable and effective face-to-face training in management, communication, administration, personal effectiveness and writing skills delivered by a team of industry experts. Our training is stretching, motivating and tailored to the individual learner. For over two decades we’ve...


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Contact info

Centre for Strategy and Communication

Third Floor, 140 Old Street
EC1V 9BJ London

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Reviews

AL
(5)
The trainer was extremely friendly and arficulate, easy to follow and answered questions effectively. The handouts were thorough, though at times the trainer did seem to skip over some topics rather quickly. Very interesing information though.
Reviews
Course rating
(5.0)
Based on 1 reviews
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